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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3736 Views

0 replies

4 likes

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PLEASE REMOVE TIKTOK feature -NOT Neuro-Diverse Friendly

If I want TikTok then I will go to TikTok. I want music, simple and I want to be my own DJ.Also, I would like to point out that opening the phone app and having the music blare at your face elicits uncomfortable feelings and a harsh experience for th...

Visitor

If I want TikTok then I will go to TikTok. I want music, simple and I want to be my own DJ. Also, I would like to point out that opening the phone app and having the music blare at your face elicits...

HaMelekh

Visitor

496 Views

1 replies

7 likes

  • 496 Views
  • 1 replies
  • 7 likes

Tv playlist not fully showing

When i scroll down in a playlist on tv it stops after about 50 songs in a playlist that has 270

Newbie

When i scroll down in a playlist on tv it stops after about 50 songs in a playlist that has 270

314 Views

0 replies

0 likes

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Queue plays completely different songs and can’t click on anything

hi, my spotify is acting really weird. every time I want to put a number in my queue. Does it play a completely different song that I chose. and when I look up a song that I want to listen to in my playlist, I can't click anything. and when I put it ...

Visitor

hi, my spotify is acting really weird. every time I want to put a number in my queue. Does it play a completely different song that I chose. and when I look up a song that I want to listen to in my p...

jayceefree

Casual Listener

459 Views

4 replies

4 likes

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Updated Desktop app 2023

I have no words for what you guys recently did to the desktop app. Not only is there the much discussed horrible new interface, but also the lack of performance (already not great before) has become close to absurd: it easily takes 15 to 30 (!) secon...

Music Fan

I have no words for what you guys recently did to the desktop app. Not only is there the much discussed horrible new interface, but also the lack of performance (already not great before) has become ...

354 Views

0 replies

7 likes

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  • 7 likes

Cannot add family member due to account originating overseas. We live together..

Her account is from Singapore but Spotify doesn’t let me add her to my duo account… what do I do. I do not want to recreate her account

Regular

Her account is from Singapore but Spotify doesn’t let me add her to my duo account… what do I do. I do not want to recreate her account 

Yordanka2

Visitor

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

A play next button

Please add a play next button to the song option in the top of the queue

Visitor

Please add a play next button to the song option in the top of the queue 

kaworu_bloodpaw

Roadie

504 Views

1 replies

1 likes

  • 504 Views
  • 1 replies
  • 1 likes

Apple e-mail

Hi. I have received an email from Apple saying that my Spotify account was discontinued. I can’t understand why. They ask me to contact Spotify. Can you help me please? I have Spotify since 2015. Been paying every month since then. I don’t want to lo...

Newbie

Hi. I have received an email from Apple saying that my Spotify account was discontinued. I can’t understand why. They ask me to contact Spotify. Can you help me please? I have Spotify since 2015. Bee...

kaworu_bloodpaw

Roadie

219 Views

1 replies

0 likes

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  • 1 replies
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Cant download music!

Please help,I have tried everything and my play list won't download so I can listen off-line. I have an Android phone.

Visitor

Please help, I have tried everything and my play list won't download so I can listen off-line. I have an Android phone.

204 Views

0 replies

0 likes

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Je n'ai pas accès à la nouvelle fonction "enrichir"

Bonjour, J'écoute de la musique chez Spotify depuis bien longtemps. Adorant cette application, j'ai passé mon compte en prenium et je l'utilise quotidiennement. Je suis toujours à la recherche de nouvelle musique à écouter, j'ai entendu parler de la ...

Newbie

Bonjour,    J'écoute de la musique chez Spotify depuis bien longtemps. Adorant cette application, j'ai passé mon compte en prenium et je l'utilise quotidiennement.  Je suis toujou...

Jue2872

Casual Listener

9001 Views

6 replies

1 likes

App & Features
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Plan para jubilados y discapacitados

Hola,Porque al igual que hay un plan para estudiantes y otro familiar que son económicamente favorables no existe ninguno para jubilados y personas con discapacidad que también escuchamos música y los planes individuales o normales nos suponen un cos...

Visitor

Hola, Porque al igual que hay un plan para estudiantes y otro familiar que son económicamente favorables no existe ninguno para jubilados y personas con discapacidad que también escuchamos música y ...

1405 Views

0 replies

1 likes

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Trouble connecting to Google Smart Speakers and other devices.

For a few weeks now, when I want to connect the Spotify app on my phone to one of our Google Smart Speakers or my Yamaha Receiver, I have to try to do it 2 or 3 times before it sticks. We use a Google Wifi router so we'd hope that's not the issue. I'...

Casual Listener

For a few weeks now, when I want to connect the Spotify app on my phone to one of our Google Smart Speakers or my Yamaha Receiver, I have to try to do it 2 or 3 times before it sticks.   We...

Prague

Community Legend

184 Views

1 replies

1 likes

  • 184 Views
  • 1 replies
  • 1 likes

Staticy audio

I have been having issues with my audio. When I use head phones it sounds like I'm listening to my music on a badly tuned radio. I've tried changing headphones multiple times as well as deleting and reinstalling the app. Any other suggestions?

Visitor

I have been having issues with my audio. When I use head phones it sounds like I'm listening to my music on a badly tuned radio. I've tried changing headphones multiple times as well as deleting and ...

Prague

Community Legend

247 Views

1 replies

2 likes

  • 247 Views
  • 1 replies
  • 2 likes

App Plays Random Songs

On both desktop and mobile, my Spotify has started just playing random songs. For example, if I'm trying to listen to a full album, after it plays the first songs, it just starts DJ'ing and choosing other songs at random (whereas I want to listen to ...

Newbie

On both desktop and mobile, my Spotify has started just playing random songs. For example, if I'm trying to listen to a full album, after it plays the first songs, it just starts DJ'ing and choosing ...

Prague

Community Legend

424 Views

1 replies

2 likes

Playing Randomly
  • 424 Views
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I cant add songs múltiple times in my playlist

Hi @Spotify @**bleep** bring back the functionality to add a song to a playlist multiple times. I have a Premium subscription, I PAY to use your service to listen to songs AS I LIKE, not as you dictate me to.

Visitor

Hi @Spotify @**bleep** bring back the functionality to add a song to a playlist multiple times. I have a Premium subscription, I PAY to use your service to listen to songs AS I LIKE, not as you dicta...

alymetcalfe

Newbie

326 Views

2 replies

2 likes

  • 326 Views
  • 2 replies
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8.8.30 Notifications Center

Hey all! I just noticed the new update on iOS mobile that lets you see notifications, particularly noting who follows one of your playlists. Will this eventually lead to being able to see all of the followers of a playlist, not just the most recent f...

Newbie

Hey all! I just noticed the new update on iOS mobile that lets you see notifications, particularly noting who follows one of your playlists. Will this eventually lead to being able to see all of...

user-removed

Not applicable

755 Views

2 replies

2 likes

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Solved!! How Do I get the new Spotify UI back?

So recently I had a new Spotify UI on my Windows Desktop which was amazing. I was able to sort playlists and liked albums on the left side of my screen. Unfortunately after a day or two the update was gone. I would love to get that new UI back again ...

Regular

So recently I had a new Spotify UI on my Windows Desktop which was amazing. I was able to sort playlists and liked albums on the left side of my screen. Unfortunately after a day or two the update wa...

MorTex

Regular

1933 Views

4 replies

1 likes

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Can Spotify do this? xpost from reddit

Maybe it's because I'm dense, middle-aged, or just weird, but I apparently don't understand Spotify as I've tried to use it.When I got Spotify, I added something like a hundred artists I like. Maybe more, I can't recall.All I want is for Spotify to l...

Newbie

Maybe it's because I'm dense, middle-aged, or just weird, but I apparently don't understand Spotify as I've tried to use it. When I got Spotify, I added something like a hundred artists I like. Mayb...

287 Views

0 replies

0 likes

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Solved!! “Enhance” button in Liked song playlist

I used to use the Enhance button in Liked song playlist until today I found it missing. Enhance button in Liked song is the most useful and significant to me. Yes, significant because it really recommended great choice all in one place. If it was rec...

Visitor

I used to use the Enhance button in Liked song playlist until today I found it missing.  Enhance button in Liked song is the most useful and significant to me. Yes, significant because it r...

Kero8717

Visitor

20817 Views

41 replies

63 likes

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Lyrics

Im listening to a french song called Une métaphore pour l'amour by Zoo Baby. Unfourtunately, there are no lyrics to go with the song, and im not conpletely fluent in french yet. ETA on when lyrics will be added?

Visitor

Im listening to a french song called Une métaphore pour l'amour by Zoo Baby. Unfourtunately, there are no lyrics to go with the song, and im not conpletely fluent in french yet. ETA on when lyrics wi...

kaworu_bloodpaw

Roadie

312 Views

1 replies

0 likes

  • 312 Views
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Loss of 'new episodes' podcast feed?

Has anyone else lost the 'new episodes' section for podcasts on their phone + desktop app? This was the section that functioned basically as a feed of all new episodes being uploaded by podcasts you follow, from the newest to the oldest ones. I don't...

Newbie

Has anyone else lost the 'new episodes' section for podcasts on their phone + desktop app? This was the section that functioned basically as a feed of all new episodes being uploaded by podcasts you ...

136 Views

0 replies

0 likes

  • 136 Views
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