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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 418 Views
  • 0 replies
  • 2 likes
  • 418 Views
  • 0 replies
  • 2 likes

Liked Songs on Artist’s Page Changed to Liked Releases

My Spotify app on my phone recently changed the Liked Songs on an artist’s page to “You Liked” which now has random songs I’ve liked and liked releases. So now instead of listening to all the music I’ve liked from an artist, I have to listen by album...

  • Newbie
  • My Spotify app on my phone recently changed the Liked Songs on an artist’s page to “You Liked” which now has random songs I’ve liked and liked releases. So now instead of listening to all the music I...
  • GojiraCrunch
  • Newbie
  • 613 Views
  • 2 replies
  • 8 likes
  • Artist Liked Songs
    artist page
    Desktop
    liked releases
    liked songs
  • 613 Views
  • 2 replies
  • 8 likes

The new interface change isn't great.

Hey, my Spotify updated today and I instantly noticed the new ui changes. I see what you tried to do with the interface, making it similair to the mobile interface etc. But I don't like how complex it got. What I dislike the most about the change is ...

  • Newbie
  • Hey, my Spotify updated today and I instantly noticed the new ui changes. I see what you tried to do with the interface, making it similair to the mobile interface etc. But I don't like how complex i...
  • 336 Views
  • 0 replies
  • 10 likes
  • 336 Views
  • 0 replies
  • 10 likes

songs repeat

The same songs always repeat!  Very annoying!

  • Visitor
  • The same songs always repeat!  Very annoying!
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

collab albums

can we get albums and tracks under the names of both/all artists involved in a collab, e.g. nas and damian marley distant relatives, kanye and jayz watch the throne, danny brown jepg scaring the hoes etc.

  • Newbie
  • can we get albums and tracks under the names of both/all artists involved in a collab, e.g. nas and damian marley distant relatives, kanye and jayz watch the throne, danny brown jepg scaring the hoes...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Payment

Hi, when I try to purchase the 3 month free trial for Spotify. It says payment method failed even though I have plenty of money in my bank account (Debit card).

  • Visitor
  • Hi, when I try to purchase the 3 month free trial for Spotify. It says payment method failed even though I have plenty of money in my bank account (Debit card).
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

I have quite a large podcast playlist and the shuffle button has disappeared

I have quite a big list of my favorite podcast episodes. When I go jogging, I would like to play them on shuffle. Unfortunately, the shuffle button no longer exists for this list. Has anyone had the same experience and a solution to this problem?

  • Newbie
  • I have quite a big list of my favorite podcast episodes. When I go jogging, I would like to play them on shuffle. Unfortunately, the shuffle button no longer exists for this list. Has anyone had the ...
  • 248 Views
  • 0 replies
  • 0 likes
  • Android Shuffle
  • 248 Views
  • 0 replies
  • 0 likes

Clicking on a cover when listening to Recommendations doesn't take us to the record

I played an EP on repeat for a while and at some point Spotify starts playing similar music from, I believe, Recommendations. This is great in itself but when I click in the record cover of the song being played, it only takes me back to the record I...

  • Roadie
  • I played an EP on repeat for a while and at some point Spotify starts playing similar music from, I believe, Recommendations. This is great in itself but when I click in the record cover of the song ...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Spotify features

I think I have problems with Spotify, I can’t shuffle play my playlists anymore and my friends have so many other feutures that I don’t have. I have updated my Spotify. Nothing works

  • Visitor
  • I think I have problems with Spotify, I can’t shuffle play my playlists anymore and my friends have so many other feutures that I don’t have. I have updated my Spotify. Nothing works 
  • kibbels14
  • Music Fan
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Idea Promoting

Hey Community!I'm not sure if this is the right category so I give mods permission to move this post if necessary. I recently decided to make a playlist of songs that a friend and I both like, and to get it started, I had him turn his Liked Songs pla...

  • Roadie
  • Hey Community! I'm not sure if this is the right category so I give mods permission to move this post if necessary.   I recently decided to make a playlist of songs that a friend and I both l...
  • AdamDam
  • Spotify Star
  • 793 Views
  • 15 replies
  • 6 likes
  • Duplicate Song
    Duplicate Songs
    duplicates
    Idea Exchange
    Promote
    Promoting
    promotion
    Remove duplicates from playlist
    sort by
    Sorting Options
  • 793 Views
  • 15 replies
  • 6 likes

Problemas con acceso a cuenta

Tengo acceso a mi cuenta con el celular pero no puedo acceder a la misma desde la PC. Intenté reestablecer la contraseña pero no me llega el mail. Quisiera cambiar el mail de recuperación.

  • Visitor
  • Tengo acceso a mi cuenta con el celular pero no puedo acceder a la misma desde la PC. Intenté reestablecer la contraseña pero no me llega el mail.  Quisiera cambiar el mail de recuperación.
  • Prague
  • Rising Star 3
  • 244 Views
  • 1 replies
  • 1 likes
  • 244 Views
  • 1 replies
  • 1 likes

ai dj availability

I'm from Pakistan and I'm curious about the new feature known as the ai dj or whatever. can anyone tell me how long will it take to be available in other countries?

  • Casual Listener
  • I'm from Pakistan and I'm curious about the new feature known as the ai dj or whatever. can anyone tell me how long will it take to be available in other countries?
  • Osinted
  • Regular
  • 385 Views
  • 3 replies
  • 1 likes
  • 385 Views
  • 3 replies
  • 1 likes

How do I hide video shows in Spotify Android app?

Ist there a possibility to hide video shows and podcasts in the Spotify Android app in a kids account or at least in the settings of an installed app?

  • Newbie
  • Ist there a possibility to hide video shows and podcasts in the Spotify Android app in a kids account or at least in the settings of an installed app?
  • 149 Views
  • 0 replies
  • 1 likes
  • Android
    Shows
    video
  • 149 Views
  • 0 replies
  • 1 likes

PLEASE REMOVE TIKTOK feature -NOT Neuro-Diverse Friendly

If I want TikTok then I will go to TikTok. I want music, simple and I want to be my own DJ.Also, I would like to point out that opening the phone app and having the music blare at your face elicits uncomfortable feelings and a harsh experience for th...

  • Visitor
  • If I want TikTok then I will go to TikTok. I want music, simple and I want to be my own DJ. Also, I would like to point out that opening the phone app and having the music blare at your face elicits...
  • HaMelekh
  • Visitor
  • 282 Views
  • 1 replies
  • 6 likes
  • 282 Views
  • 1 replies
  • 6 likes

Tv playlist not fully showing

When i scroll down in a playlist on tv it stops after about 50 songs in a playlist that has 270

  • Visitor
  • When i scroll down in a playlist on tv it stops after about 50 songs in a playlist that has 270
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Queue plays completely different songs and can’t click on anything

hi, my spotify is acting really weird. every time I want to put a number in my queue. Does it play a completely different song that I chose. and when I look up a song that I want to listen to in my playlist, I can't click anything. and when I put it ...

  • Visitor
  • hi, my spotify is acting really weird. every time I want to put a number in my queue. Does it play a completely different song that I chose. and when I look up a song that I want to listen to in my p...
  • jayceefree
  • Casual Listener
  • 294 Views
  • 4 replies
  • 4 likes
  • 294 Views
  • 4 replies
  • 4 likes

Updated Desktop app 2023

I have no words for what you guys recently did to the desktop app. Not only is there the much discussed horrible new interface, but also the lack of performance (already not great before) has become close to absurd: it easily takes 15 to 30 (!) secon...

  • Music Fan
  • I have no words for what you guys recently did to the desktop app. Not only is there the much discussed horrible new interface, but also the lack of performance (already not great before) has become ...
  • 261 Views
  • 0 replies
  • 7 likes
  • 261 Views
  • 0 replies
  • 7 likes

Cannot add family member due to account originating overseas. We live together..

Her account is from Singapore but Spotify doesn’t let me add her to my duo account… what do I do. I do not want to recreate her account

  • Casual Listener
  • Her account is from Singapore but Spotify doesn’t let me add her to my duo account… what do I do. I do not want to recreate her account 
  • Yordanka2
  • Visitor
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

A play next button

Please add a play next button to the song option in the top of the queue

  • Visitor
  • Please add a play next button to the song option in the top of the queue 
  • kaworu_bloodpaw
  • Roadie
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Apple e-mail

Hi. I have received an email from Apple saying that my Spotify account was discontinued. I can’t understand why. They ask me to contact Spotify. Can you help me please? I have Spotify since 2015. Been paying every month since then. I don’t want to lo...

  • Newbie
  • Hi. I have received an email from Apple saying that my Spotify account was discontinued. I can’t understand why. They ask me to contact Spotify. Can you help me please? I have Spotify since 2015. Bee...
  • kaworu_bloodpaw
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Cant download music!

Please help,I have tried everything and my play list won't download so I can listen off-line. I have an Android phone.

  • Visitor
  • Please help, I have tried everything and my play list won't download so I can listen off-line. I have an Android phone.
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes