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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3720 Views

0 replies

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Casting to Google home

I'm unable to cast music from Spotify app on phone to Google Home. Note that voice control on Google home works fine and plays songs from Spotify. But I'm not able to see the Google home speaker when i click cast button on Spotify app. Already tried-...

Casual Listener

I'm unable to cast music from Spotify app on phone to Google Home.   Note that voice control on Google home works fine and plays songs from Spotify. But I'm not able to see the Google home spe...

200 Views

0 replies

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How to remove spotify suggested songs ?

Hi all, i have accepted Spotify's feature to have suggestions when I listen to music, from an update a few weeks or months ago. These songs are not part of my liked songs, and have a small green logo with grey stars next to them, when in your waiting...

Casual Listener

Hi all, i have accepted Spotify's feature to have suggestions when I listen to music, from an update a few weeks or months ago. These songs are not part of my liked songs, and have a small green logo...

Prague

Community Legend

763 Views

3 replies

1 likes

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Premium Acct can't add husband's exsisting acct that was previously premium now free

We used to be premium acct holders but due to financial burden we had to stop for awhile and just use the free acct. Now I went back to the premium duo acct now instead of the family acct since my kids are starting to move on and I was able to recove...

Newbie

We used to be premium acct holders but due to financial burden we had to stop for awhile and just use the free acct.  Now I went back to the premium duo acct now instead of the family acct since...

183 Views

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How to find out what song was removed from my playlist?

Spotify removed a lot of Bollywood music from their catalog and now a lot of the songs that were once available on Spotify now show up as a blank space. For some of the albums, the song still shows up but greyed out so I can't click on it. Is there a...

Music Fan

Spotify removed a lot of Bollywood music from their catalog and now a lot of the songs that were once available on Spotify now show up as a blank space. For some of the albums, the song still shows u...

220 Views

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Spotify won't play Uptown Funk

My wife and I are long time Spotify premium family subscribers. We use Spotify on our (identical) Android phones. Our son's favorite song is Uptown Funk ((https://open.spotify.com/track/4QOlcQFud4Z2xFhtgZxyDC?si=h6oPOx9eTHejVFJfLWKsbQ). For at least ...

Newbie

My wife and I are long time Spotify premium family subscribers. We use Spotify on our (identical) Android phones. Our son's favorite song is Uptown Funk ((https://open.spotify.com/track/4QOlcQFud4Z2x...

371 Views

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how do i cancel?

i decided to try spotify premium out before i bought so i done free trial but i done the wrong account but i don’t know any log ins for antithetical spotify scooting please help!!

Visitor

i decided to try spotify premium out before i bought so i done free trial but i done the wrong account but i don’t know any log ins for antithetical spotify scooting please help!!

175 Views

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New interface: repositioning folders in library

I use Spotify on a desktop. There's no point introducing new features like pinning if in the process the old features stop working. I used to be able to click and hold on a folder and reposition it in my library. Now I can only do this if I repositio...

Casual Listener

 I use Spotify on a desktop. There's no point introducing new features like pinning if in the process the old features stop working. I used to be able to click and hold on a folder and repositio...

209 Views

0 replies

1 likes

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Playlist arrangement

How do i arrange my playlists in the “your library” I would like a user defined arrangement of my playlists because somes of them i play more often then others.Therefore i would like some of them to be in top of my library so i dont have to scroll do...

Casual Listener

How do i arrange my playlists in the “your library”  I would like a user defined arrangement of my playlists because somes of them i play more often then others. Therefore i would like some of...

Tobias1930

Casual Listener

271 Views

2 replies

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Insertion of suggested songs in a playlist

Suddenly Spotify is inserting songs into my playlists. Songs I didn’t ask for and that require and use cellular network bandwidth to play. this is not an opt in setting that I can find, it is also not an opt out setting. what gives with using my band...

Visitor

Suddenly Spotify is inserting songs into my playlists. Songs I didn’t ask for and that require and use cellular network bandwidth to play.   this is not an opt in setting that I can find, it i...

167 Views

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The new interface change isn't great.

Hey, my Spotify updated today and I instantly noticed the new ui changes. I see what you tried to do with the interface, making it similair to the mobile interface etc. But I don't like how complex it got. What I dislike the most about the change is ...

Newbie

Hey, my Spotify updated today and I instantly noticed the new ui changes. I see what you tried to do with the interface, making it similair to the mobile interface etc. But I don't like how complex i...

451 Views

0 replies

10 likes

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songs repeat

The same songs always repeat!  Very annoying!

Visitor

The same songs always repeat!  Very annoying!

303 Views

0 replies

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collab albums

can we get albums and tracks under the names of both/all artists involved in a collab, e.g. nas and damian marley distant relatives, kanye and jayz watch the throne, danny brown jepg scaring the hoes etc.

Casual Listener

can we get albums and tracks under the names of both/all artists involved in a collab, e.g. nas and damian marley distant relatives, kanye and jayz watch the throne, danny brown jepg scaring the hoes...

314 Views

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Payment

Hi, when I try to purchase the 3 month free trial for Spotify. It says payment method failed even though I have plenty of money in my bank account (Debit card).

Visitor

Hi, when I try to purchase the 3 month free trial for Spotify. It says payment method failed even though I have plenty of money in my bank account (Debit card).

304 Views

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I have quite a large podcast playlist and the shuffle button has disappeared

I have quite a big list of my favorite podcast episodes. When I go jogging, I would like to play them on shuffle. Unfortunately, the shuffle button no longer exists for this list. Has anyone had the same experience and a solution to this problem?

Newbie

I have quite a big list of my favorite podcast episodes. When I go jogging, I would like to play them on shuffle. Unfortunately, the shuffle button no longer exists for this list. Has anyone had the ...

359 Views

0 replies

1 likes

Android Shuffle
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Clicking on a cover when listening to Recommendations doesn't take us to the record

I played an EP on repeat for a while and at some point Spotify starts playing similar music from, I believe, Recommendations. This is great in itself but when I click in the record cover of the song being played, it only takes me back to the record I...

Roadie

I played an EP on repeat for a while and at some point Spotify starts playing similar music from, I believe, Recommendations. This is great in itself but when I click in the record cover of the song ...

333 Views

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Spotify features

I think I have problems with Spotify, I can’t shuffle play my playlists anymore and my friends have so many other feutures that I don’t have. I have updated my Spotify. Nothing works

Visitor

I think I have problems with Spotify, I can’t shuffle play my playlists anymore and my friends have so many other feutures that I don’t have. I have updated my Spotify. Nothing works 

kibbels14

Gig Goer

501 Views

1 replies

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Idea Promoting

Hey Community!I'm not sure if this is the right category so I give mods permission to move this post if necessary. I recently decided to make a playlist of songs that a friend and I both like, and to get it started, I had him turn his Liked Songs pla...

Roadie

Hey Community! I'm not sure if this is the right category so I give mods permission to move this post if necessary.   I recently decided to make a playlist of songs that a friend and I both l...

AdamDamon

Spotify Star

1981 Views

15 replies

6 likes

Duplicate Song
Duplicate Songs
duplicates
Idea Exchange
Promote
Promoting
promotion
Remove duplicates from playlist
sort by
Sorting Options
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Problemas con acceso a cuenta

Tengo acceso a mi cuenta con el celular pero no puedo acceder a la misma desde la PC. Intenté reestablecer la contraseña pero no me llega el mail. Quisiera cambiar el mail de recuperación.

Visitor

Tengo acceso a mi cuenta con el celular pero no puedo acceder a la misma desde la PC. Intenté reestablecer la contraseña pero no me llega el mail.  Quisiera cambiar el mail de recuperación.

Prague

Community Legend

593 Views

1 replies

1 likes

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ai dj availability

I'm from Pakistan and I'm curious about the new feature known as the ai dj or whatever. can anyone tell me how long will it take to be available in other countries?

Casual Listener

I'm from Pakistan and I'm curious about the new feature known as the ai dj or whatever. can anyone tell me how long will it take to be available in other countries?

Osinted

Regular

817 Views

3 replies

1 likes

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How do I hide video shows in Spotify Android app?

Ist there a possibility to hide video shows and podcasts in the Spotify Android app in a kids account or at least in the settings of an installed app?

Newbie

Ist there a possibility to hide video shows and podcasts in the Spotify Android app in a kids account or at least in the settings of an installed app?

290 Views

0 replies

2 likes

Android
Shows
video
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