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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3705 Views

0 replies

4 likes

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Black in the new status bar color scheme? Why?

The black status bar on the bottom is so exhausting to look at. I think a more gray-ish color would fit way better.It's 2023, I don't want to be reminded of death every time I open spotify. Either use neutral colors, or give us the ability to chose o...

Casual Listener

The black status bar on the bottom is so exhausting to look at. I think a more gray-ish color would fit way better. It's 2023, I don't want to be reminded of death every time I open spotify.  ...

user-removed

Not applicable

376 Views

1 replies

0 likes

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New Desktop App Issues and Lack of Updates

The new desktop app was released a few months ago and forced on users there has seemingly been next to nothing done to fix the numerous issues and suggestions people have suggested in the threads on this forum.EX. The-New-Desktop-App thread It looks ...

Regular

The new desktop app was released a few months ago and forced on users there has seemingly been next to nothing done to fix the numerous issues and suggestions people have suggested in the threads on ...

Jendon

Regular

1158 Views

6 replies

20 likes

App & Features
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Superuser Contribution SOMEONE is STILL using my account

Hello everone! Few months ago i noticed some unusual activity on my account, such as recent music i had never heard or new playlists i had never follow. At that point, i thought somebody was using my account so i changed my password and log out in ev...

Visitor

Hello everone!   Few months ago i noticed some unusual activity on my account, such as recent music i had never heard or new playlists i had never follow. At that point, i thought somebody...

Kymbrown

Visitor

753 Views

4 replies

1 likes

App & Features
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Pause Spotify Account/Deactivate

Won't be able to use/access my acct (always via Android) for 6months. Is there a feature where I'm able to put my acct on hold/deactivate it, without cancelling my acct so to not pay monthly $? Thank you!

Newbie

Won't be able to use/access my acct (always via Android) for 6months. Is there a feature where I'm able to put my acct on hold/deactivate it, without cancelling my acct so to not pay monthly $? ...

215 Views

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the new side panel sucks

items are too large, I want the old list. Spotify, you always keep changing stuff and it's not always for the good. I can see far fewer items in the sidepanel on desktop . I don't need all of HOME in my sidepanel , I just want my playlists!!! Home is...

Regular

items are too large, I want the old list. Spotify, you always keep changing stuff and it's not always for the good. I can see far fewer items in the sidepanel on desktop .  I don't need all of H...

195 Views

0 replies

0 likes

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Vladimíra

I've used up 3 months of the free program and I'm paying 5,99 euros for the premium program and yet there are still ads in the program. When I try to upgrade I get a message that I have used up the free period and to upgrade to Premium. When I try to...

Visitor

I've used up 3 months of the free program and I'm paying 5,99 euros for the premium program and yet there are still ads in the program. When I try to upgrade I get a message that I have used up the f...

123 Views

0 replies

0 likes

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data usage

Yesterday somehow Spotify used 3 gb of data in around 4hrs while I was home on wifi and the app was closed. How is this possible and what do I do to stop this from happening again?!?

Newbie

Yesterday somehow Spotify used 3 gb of data in around 4hrs while I was home on wifi and the app was closed. How is this possible and what do I do to stop this from happening again?!?

143 Views

0 replies

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Solved!! how to undo pre safe?

does anyone know how to undo pre safe album? i remove the songs and they remain in my likes songs I didn't find the option on the website

Casual Listener

does anyone know how to undo pre safe album? i remove the songs and they remain in my likes songs  I didn't find the option on the website  

lauruscosta

Casual Listener

2882 Views

2 replies

1 likes

  • 2882 Views
  • 2 replies
  • 1 likes

Kinda new

Hey guys, im kinda new around here, never asked for help before so so i have no idea how to ask for help on the ongoing issues site, may any of you help me?Thanks in adnvance.

Casual Listener

Hey guys, im kinda new around here, never asked for help before so so i have no idea how to ask for help on the ongoing issues site, may any of you help me? Thanks in adnvance.

Prague

Community Legend

191 Views

2 replies

1 likes

  • 191 Views
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New Library Look

I come on discord and my library has been unsorted and I can't fix it. They ruined it. Before I really liked the way that you could sort your library playlists and I had it where I liked it and they changed it so now you can't sort it and its ugly. I...

Visitor

I come on discord and my library has been unsorted and I can't fix it. They ruined it. Before I really liked the way that you could sort your library playlists and I had it where I liked it and they ...

kaworu_bloodpaw

Roadie

274 Views

1 replies

4 likes

  • 274 Views
  • 1 replies
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Live Events Near You

Is there any way to disable this? It keeps ruining my experience on mobile by planting itself where the lyrics should be for a song.

Casual Listener

Is there any way to disable this? It keeps ruining my experience on mobile by planting itself where the lyrics should be for a song.

377 Views

0 replies

7 likes

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  • 7 likes

Can’t sort or search in my playlist

One of my playlist no longer have the search thing that comes up when you scroll down. Same place where you have the choose to sort your playlist to recently added songs. All my other list has that but suddenly today my best list is different, it als...

Visitor

One of my playlist no longer have the search thing that comes up when you scroll down. Same place where you have the choose to sort your playlist to recently added songs. All my other list has that b...

171 Views

0 replies

0 likes

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Playback Issue

After a couple of songs, a bug occurs where playback just gets greyed out and stops suddenly and won’t let me start playback again until i close the app and start it up again. not sure if this occurs on other devices but I am using an Ipad pro 12.9 i...

Casual Listener

After a couple of songs, a bug occurs where playback just gets greyed out and stops suddenly and won’t let me start playback again until i close the app and start it up again. not sure if this occurs...

289 Views

0 replies

0 likes

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Celular não altera conta para premium

tenho um plano familia, quando envio o contato para outro celular faço todo o procedimento mas a conta desse celular continua como gratis e aparecendo anuncios, já tentei desinstalar o app e não adiantou, o que devo fazer

Visitor

tenho um plano familia, quando envio o contato para outro celular faço todo o procedimento mas a conta desse celular continua como gratis e aparecendo anuncios, já tentei desinstalar o app e não adia...

145 Views

0 replies

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won't let me play any song

I've been trying to listen today, and every time I select a song to play, it says that it can't play the song right now, and I should import, if I have the song saved to my computer. What should I do?

Casual Listener

I've been trying to listen today, and every time I select a song to play, it says that it can't play the song right now, and I should import, if I have the song saved to my computer.   What sh...

kaworu_bloodpaw

Roadie

243 Views

1 replies

0 likes

songs
trouble
web app
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Car playlist

I have separate play for the car and my pc. I want to play the "car "playlist automatically when I get in the car and play the one for my pc on my pc automatically when I fire up spotify on my PC. Can I do this? what happening is if I play the same p...

Music Fan

I have separate play for the car and my pc. I want to play the "car "playlist automatically when I get in the car and play the one for my pc on my pc automatically when I fire up spotify on my PC. Ca...

212 Views

0 replies

0 likes

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Off in Android Auto

Spotify gives the note that it is off line, when using Android auto. Without Android auto it works fine. Any ideas how that can be solved?

Visitor

Spotify gives the note that it is off line, when using Android auto. Without Android auto it works fine. Any ideas how that can be solved?

189 Views

0 replies

0 likes

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New UI For Windows 11 Desktop (May 2023)- Really Enjoy it but one small feature to consider

I logged on to the new Spotify UI and saw that my library was seperate to the home page and always have my friends listening on the side - I toggled around for a bit and really enjoyed the new features that were implemented - as a developer I enjoy s...

Casual Listener

I logged on to the new Spotify UI and saw that my library was seperate to the home page and always have my friends listening on the side - I toggled around for a bit and really enjoyed the new featur...

951 Views

0 replies

1 likes

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New desktop UI

I do not use the home page, I DO NOT WANT IT TO BE REQUIRED TO TAKE UP HALF THE WINDOW. This is one of the dumbest redesigns for a music app. I want a window with just all my albums in grid view like EVERY OTHER MUSIC APP CAN. Not to mention how hide...

Casual Listener

I do not use the home page, I DO NOT WANT IT TO BE REQUIRED TO TAKE UP HALF THE WINDOW. This is one of the dumbest redesigns for a music app. I want a window with just all my albums in grid view like...

Autoplay_is_Trash

Music Fan

3200 Views

9 replies

14 likes

  • 3200 Views
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Listening playlist downloaded without Internet connection

Hi everyone, could you confirm me that I can listen my playlists and other music downloaded without Internet connection, please ?

Visitor

Hi everyone, could you confirm me that I can listen my playlists and other music downloaded without Internet connection, please ? 

196 Views

0 replies

0 likes

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