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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3779 Views

0 replies

4 likes

  • 3779 Views
  • 0 replies
  • 4 likes

Blocked country

Is there a feature to block all artists from one country?

Newbie

Is there a feature to block all artists from one country?

Hubo

Community Legend

2147 Views

1 replies

0 likes

  • 2147 Views
  • 1 replies
  • 0 likes

Solved!! Cannot recover playlists from deleted Folder

So I tried out this Folder feature and added a bunch of my playlists to it, to keep my stuff organized. I did not have the custom order option, so when I tried to move one of the playlists I added, it wouldn't budge or move where I wanted to click an...

Casual Listener

So I tried out this Folder feature and added a bunch of my playlists to it, to keep my stuff organized. I did not have the custom order option, so when I tried to move one of the playlists I added, i...

rosie-picori

Casual Listener

427 Views

3 replies

0 likes

  • 427 Views
  • 3 replies
  • 0 likes

Enhance in liked song

How can I deactivate the enhance function in my liked songs list?

Visitor

How can I deactivate the enhance function in my liked songs list?

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

3 months promotion belgium

hello, i have a free account on spotify, but now i want to change to a premium.There's a 3 month free promotion.When i select the upgrade, then appears a payment window for 0 euro.And when i enter all my data, there is an error...I tried severall tim...

Visitor

hello,   i have a free account on spotify, but now i want to change to a premium. There's a 3 month free promotion. When i select the upgrade, then appears a payment window for 0 euro. And ...

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

Redeem code

I have code from microsoft rewards for Three free months of Spotify Premium. However its not accepting that code. What to do?. how to redeem that code that I got. pl let me know.

Visitor

I have code from microsoft rewards for Three free months of Spotify Premium. However its not accepting that code. What to do?. how to redeem that code that I got.   pl let me know.

greatcoder456

Visitor

974 Views

3 replies

0 likes

  • 974 Views
  • 3 replies
  • 0 likes

Musixmatch SUCKS

Lately I've been noticing that the lyrics to songs I listen to are either not the right lyrics or are missing. Why did Spotify switch from Genius to Musixmatch? Musixmatch is clearly inferior to Genius since the latter has lyrics for way more songs o...

Visitor

Lately I've been noticing that the lyrics to songs I listen to are either not the right lyrics or are missing. Why did Spotify switch from Genius to Musixmatch? Musixmatch is clearly inferior to Geni...

kaworu_bloodpaw

Roadie

4290 Views

1 replies

10 likes

  • 4290 Views
  • 1 replies
  • 10 likes

Previous song not available in shuffle mode

Hi! I’d like to be able go back to that song that just played, even when I’m in shuffle mode. Please.

Visitor

Hi!   I’d like to be able go back to that song that just played, even when I’m in shuffle mode. Please.

176 Views

0 replies

1 likes

  • 176 Views
  • 0 replies
  • 1 likes

Like button to add button

So the new feature in which it replaces the like button with a cross where you directly add to playlists I had and then it disappeared and got replaced by the like button and I want it back anyone have help?

Visitor

So the new feature in which it replaces the like button with a cross where you directly add to playlists I had and then it disappeared and got replaced by the like button and I want it back anyone ha...

176 Views

0 replies

0 likes

  • 176 Views
  • 0 replies
  • 0 likes

New desktop interface is ugly

I am never on forums or communities but I've reached the point where my frustration with spotify makes me use Apple Music so I will waste some time explaining that the new interface is so aesthetically unappealing even though nobody on Spotify cares ...

Casual Listener

I am never on forums or communities but I've reached the point where my frustration with spotify makes me use Apple Music so I will waste some time explaining that the new interface is so aesthetical...

INVAiZN

Music Fan

1683 Views

2 replies

21 likes

desktop app
Interface
  • 1683 Views
  • 2 replies
  • 21 likes

Exactly how do I find all ORIGINAL releases

I’d like a tip on how to find ALL original releases rather than having to listen to each song. Is there a secret to pulling up ONLY original’s?Is there an easy trick to finding only originals yesterday? I took the plunge and signed up for premium no ...

Visitor

I’d like a tip on how to find ALL original releases rather than having to listen to each song. Is there a secret to pulling up ONLY original’s? Is there an easy trick to finding only originals yeste...

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

Can't move playlists (from folders) or delete them with new update

I tried organizing my playlists into folders and accidentally put them into folders I didn't want them to go into when selected. The new update doesn't let you move them, it also rearranged the playlists on my profile... I liked that they were all in...

Visitor

I tried organizing my playlists into folders and accidentally put them into folders I didn't want them to go into when selected. The new update doesn't let you move them, it also rearranged the playl...

bean_1

Newbie

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Porque no aparece el AI DJ en España aún?

Hola!Hace poco que he sentido en las noticias que Spotify ha lanzado una nueva función que se llama AI DJ. Alguien sabe cuando saldrá para españa?

Newbie

Hola! Hace poco que he sentido en las noticias que Spotify ha lanzado una nueva función que se llama AI DJ. Alguien sabe cuando saldrá para españa?

1575 Views

0 replies

7 likes

  • 1575 Views
  • 0 replies
  • 7 likes

Windows Spotify

Tried to set up Windows 10 Spotify and I have never come across such a difficult and ugly thing to use.We have an Android version in the bed and it is an absolute pleasure to use. Why change it ? We have tried tirelessly tried to get the lyrics worki...

Casual Listener

Tried to set up Windows 10 Spotify and I have never come across such a difficult and ugly thing to use. We have an Android version in the bed and it is an absolute pleasure to use. Why change it ? W...

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes

Album listening

When I'm listening to an album, if I turn off the phone then turn it back on, the app 'forgets' where I was.This has been happening to me recently.

Newbie

  When I'm listening to an album, if I turn off the phone then turn it back on, the app 'forgets' where I was. This has been happening to me recently.

143 Views

0 replies

0 likes

  • 143 Views
  • 0 replies
  • 0 likes

Smart devices keep disconnecting when playing music

I have several smart devices but when I Spotify cast on them they will play for one second and immediately disconnect. It used to be a seamless process but now it just won't work. I thought it was the maybe the brand or them being old but I bought ne...

Visitor

I have several smart devices but when I Spotify cast on them they will play for one second and immediately disconnect. It used to be a seamless process but now it just won't work. I thought it was th...

181 Views

0 replies

1 likes

  • 181 Views
  • 0 replies
  • 1 likes

I want to start over

how would I clear all of my liked songs and start over?

Visitor

how would I clear all of my liked songs and start over?

user-removed

Not applicable

364 Views

3 replies

0 likes

  • 364 Views
  • 3 replies
  • 0 likes

Remove unnecessary features in the user interface

I feel like every new update makes it more difficult to keep things sorted. My suggestions for the Users Library is: * Keep the Podcasts and Playlists separated, make the Podcasts it's own section. * Playlists should be listed like they were before, ...

Newbie

I feel like every new update makes it more difficult to keep things sorted.   My suggestions for the Users Library is:    * Keep the Podcasts and Playlists separated, make the Podc...

279 Views

0 replies

2 likes

  • 279 Views
  • 0 replies
  • 2 likes

the new layout is absolutely horrible

why do we get forced to get these horrible updates? everything keeps getting so much worse. "making it more simple" - no. it's a mess. why not keep it neat and simple like it was?make skins or something -like winamp- so I CAN CHOOSE how i want to hav...

Casual Listener

why do we get forced to get these horrible updates? everything keeps getting so much worse. "making it more simple" - no. it's a mess. why not keep it neat and simple like it was? make skins or so...

saturninesoul

Roadie

1313 Views

8 replies

14 likes

  • 1313 Views
  • 8 replies
  • 14 likes

The New PC UI is Not Good

Everything is too big and it feels like we have way less space. The previous UI had smaller text and narrower margins meaning that more information could be put on the screen in a much neater way. This version was better for PC screens which are much...

Casual Listener

Everything is too big and it feels like we have way less space.   The previous UI had smaller text and narrower margins meaning that more information could be put on the screen in a much neate...

D_O_M_I_N_I_K

Newbie

960 Views

7 replies

14 likes

  • 960 Views
  • 7 replies
  • 14 likes

Playlist limit

There shouldn't be one it needs to infinite 

Casual Listener

There shouldn't be one it needs to infinite 

gunjankothari

Regular

248 Views

1 replies

1 likes

  • 248 Views
  • 1 replies
  • 1 likes