Announcements

Help Wizard

Step 1

NEXT STEP

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

4198 Views

0 replies

5 likes

  • 4198 Views
  • 0 replies
  • 5 likes

How to resume place in album or playlist

Hi, I like to listen to different playlists or albums depending on my mood or what I'm doing. How do I set Spotify to pick up an album or playlist from where I left it and continue from there when I return to it rather than starting from track one ev...

Newbie

Hi, I like to listen to different playlists or albums depending on my mood or what I'm doing. How do I set Spotify to pick up an album or playlist from where I left it and continue from there when I ...

499 Views

0 replies

8 likes

  • 499 Views
  • 0 replies
  • 8 likes

Add a 'remove this track from this playlist' button in car mode.

Add a 'remove this track frpom this playlist' button in car mode.The ideas section wont ket me make the suggestion. There is no option it lists other ideas and wont let me submit.

Newbie

Add a 'remove this track frpom this playlist' button in car mode. The ideas section wont ket me make the suggestion. There is no option  it lists other ideas and wont let me submit.  

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

Can't sign in through the app

The log in screen on my Spotify app has a green button to log in, which opens google chrome and sends me to another log in screen. After signing in there, it takes me to another page with another green button which finally takes me back to my home pa...

Visitor

The log in screen on my Spotify app has a green button to log in, which opens google chrome and sends me to another log in screen. After signing in there, it takes me to another page with another gre...

user-removed

Not applicable

297 Views

1 replies

1 likes

  • 297 Views
  • 1 replies
  • 1 likes

Conta universitária

Solicitei a inclusão da conta universitária no meu usuário, mesmo após encaminhar dados comprovando tal solicitação, ainda continuam cobrando e descontando do meu cartão, o valor integral do plano anterior. Não consigo falar com vocês por telefone, W...

Visitor

Solicitei a inclusão da conta universitária no meu usuário, mesmo após encaminhar dados comprovando tal solicitação, ainda continuam cobrando e descontando do meu cartão, o valor integral do plano an...

Bittencourt

Spotify Star

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Options menu missing from Now Playing screen

Used to be a really handy 3 dots menu on the Now Playing screen to get to the Album, the Artist and a heap of other options. It’s been removed from iOS in the version I’m on 8.8.32.533. The options I have on the Now Playing screen are: Add to Library...

Newbie

Used to be a really handy 3 dots menu on the Now Playing screen to get to the Album, the Artist and a heap of other options. It’s been removed from iOS in the version I’m on 8.8.32.533.  ...

211 Views

0 replies

1 likes

  • 211 Views
  • 0 replies
  • 1 likes

Commercials on Wife's duo account

I'm in Texas and I signed up for Spotify duo. I have a premium account so I don't get commercials, but my wife is getting commercials on her new duo account. Is that a glitch? How do I fix it?

Newbie

I'm in Texas and I signed up for Spotify duo. I have a premium account so I don't get commercials, but my wife is getting commercials on her new duo account. Is that a glitch? How do I fix it?

Prague

Community Legend

275 Views

1 replies

1 likes

  • 275 Views
  • 1 replies
  • 1 likes

how do i stop being inundated with foreign music in my playlists ?

My Discover playlist is filling up with foreign music I don't want. This has become so tedious trying to avoid these tracks that I use my Discover weekly lists less and less now. This is a shame as I used to love them. I only ever listen (willingly) ...

Newbie

My Discover playlist is filling up with foreign music I don't want. This has become so tedious trying to avoid these tracks that I use my Discover weekly lists less and less now. This is a shame as I...

picard102

Regular

3577 Views

7 replies

12 likes

App & Features
  • 3577 Views
  • 7 replies
  • 12 likes

Playback - Output

Hello, I am trying to find the output option on Playback but its not listed. Anyone knows where it is?? Thank you.

Regular

Hello, I am trying to find the output option on Playback but its not listed. Anyone knows where it is?? Thank you. 

165 Views

0 replies

0 likes

  • 165 Views
  • 0 replies
  • 0 likes

Layout

Hello, please i want to know how to show the in progress song 's informations on the right like thisnext is my current layout thank you for your help

Newbie

Hello,   please i want to know how to show the in progress song 's informations on the right like this next is my current layout   thank you for your help     &nbs...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

queue is closed when app is closed in pc

I'm using spotify in my pc and when close the app, queue is clear. So I cannot resume my playlist from the last song. Any solutions. Thanks

Newbie

I'm using spotify in my pc and when close the app, queue is clear. So I cannot resume my playlist from the last song. Any solutions. Thanks 

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Why is Spotify removing my posts about highly requested change?

Few months ago I made list of around 10 posts requesting the same change to UI. All those combined garnered a lot of support some of them over 50K likes each. Some of them were marked by community reps as being worked on by developers of the platform...

Gig Goer

Few months ago I made list of around 10 posts requesting the same change to UI. All those combined garnered a lot of support some of them over 50K likes each. Some of them were marked by community re...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

No me deja realizar el pago de la suscripción

Hola!Estoy tratando de realizar el pago de la suscripción prepago de mi cuenta, la cual no me deja hace varios meses pagarla con débito automático a mi tarjeta.Hace varios días llevo intentando pagar y dice que ocurrió un error, he intentado con vari...

Newbie

Hola! Estoy tratando de realizar el pago de la suscripción prepago de mi cuenta, la cual no me deja hace varios meses pagarla con débito automático a mi tarjeta. Hace varios días llevo intentando p...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Temporarily ban song, album or artist.

Wouldn't it be great if you could ban a song, album or a band for a certain amount of time!Say you've been dumped and a certain band reminds you of that utterly painful thing. Just ban the band for a year or so.Say there's a song that plays over and ...

Regular

Wouldn't it be great if you could ban a song, album or a band for a certain amount of time! Say you've been dumped and a certain band reminds you of that utterly painful thing. Just ban the band for...

224 Views

0 replies

1 likes

  • 224 Views
  • 0 replies
  • 1 likes

On family premium, can I stop other users from watching vides?

Hello, I have family premium and have created membership for my sons. I allow them freedom on Spotify, but lately have realised one son is downloading you tube videos and watching them. I prefer to limit his use to music only, is this possible? Ideal...

Casual Listener

Hello,   I have family premium and have created membership for my sons. I allow them freedom on Spotify, but lately have realised one son is downloading you tube videos and watching them. I pr...

221 Views

0 replies

3 likes

  • 221 Views
  • 0 replies
  • 3 likes

Auto-edit playback screenshot feature

A while back, when you took a screenshot to share a playback on your Instagram story, Spotify offered a limited time feature that automatically edited your screenshot to a 16:9 ratio so you could share it (along with playing it on Spotify). I've neve...

Visitor

A while back, when you took a screenshot to share a playback on your Instagram story, Spotify offered a limited time feature that automatically edited your screenshot to a 16:9 ratio so you could sha...

1128 Views

0 replies

0 likes

  • 1128 Views
  • 0 replies
  • 0 likes

Family premium plan

We have the family premiumplan to share between my husband and our 2 kids. Why does the music stop everytime my son listens on his account and me on mine? Pls help!

Visitor

We have the family premium plan to share between my husband and our 2 kids. Why does the music stop everytime my son listens on his account and me on mine? Pls help!

187 Views

0 replies

0 likes

  • 187 Views
  • 0 replies
  • 0 likes

Cambio de plan

Cambie mi plan individual a plan familiar, pero me sigue apareciendo que tengo plan individual por 31 días hasta el 9 de junio.Incluso en el ticket me aparece que pague $179.Lo que no se es que si tiene solución para el cambio de plan o no, ayer se h...

Visitor

Cambie mi plan individual a plan familiar, pero me sigue apareciendo que tengo plan individual por 31 días hasta el 9 de junio. Incluso en el ticket me aparece que pague $179. Lo que no se es que s...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Don't change the home UI to something weird

please revert to the old oneI don't understand why they keep changing things that used to be fine

Newbie

please revert to the old one I don't understand why they keep changing things that used to be fine

wickylondo

Visitor

233 Views

1 replies

2 likes

  • 233 Views
  • 1 replies
  • 2 likes