Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
my Library can only extend to the bottom left of my screen. this is terrible. bring the old interface back. i want to scroll through my followed artists
my Library can only extend to the bottom left of my screen. this is terrible. bring the old interface back. i want to scroll through my followed artists
Roadie
353 Views
1 replies
2 likes
Hi,I had rented a Tesla car and added the Spotify Premium for this car (just for 1 month).After I've left the car at his owner, my account is being used by someone. I was trying to logout from this account with all sessions, but still it does not hel...
Hi, I had rented a Tesla car and added the Spotify Premium for this car (just for 1 month). After I've left the car at his owner, my account is being used by someone. I was trying to logout from th...
Roadie
783 Views
1 replies
0 likes
can i save my daily mix? it is updated every time the mixes are updated
can i save my daily mix? it is updated every time the mixes are updated
Visitor
16708 Views
3 replies
0 likes
hi, how can i add my spotify page to google search? google bot not show my spotify public page...
hi, how can i add my spotify page to google search? google bot not show my spotify public page...
Community Legend
2321 Views
1 replies
2 likes
Mam pytanie czy po zrezygnowaniu z planu premium playlista którą zapisałam będzie nadal jako zapisaną i nadal będę mogła słuchać w trybie Offline? Polish Z góry dziękuje i licze na szybką odpowiedź☺
Mam pytanie czy po zrezygnowaniu z planu premium playlista którą zapisałam będzie nadal jako zapisaną i nadal będę mogła słuchać w trybie Offline? Polish Z góry dziękuje i licze n...
Casual Listener
555 Views
1 replies
0 likes
I use Spotify as a fitness instructor and find this new interface extremely difficult to use. One folder was moved into another and I can’t undo this change. The ordering of playlists is difficult. And creating a new playlist is so challenging now as...
I use Spotify as a fitness instructor and find this new interface extremely difficult to use. One folder was moved into another and I can’t undo this change. The ordering of playlists is difficult. A...
Roadie
426 Views
1 replies
1 likes
Hola buenas noches, alguien me puede ayudar. He intentado descargar música y me sale "descubriste una función premium" a verdad no entiendo yo tengo una suscripción premium. Agradezco su ayuda. Gracias.
Hola buenas noches, alguien me puede ayudar. He intentado descargar música y me sale "descubriste una función premium" a verdad no entiendo yo tengo una suscripción premium. Agradezco su ayud...
Visitor
9962 Views
5 replies
0 likes
How do i see all the albums I have liked in the new desktop interface?In the old interface I could get a view of all the albums I had liked, and this was the way I always selected what to listen to.It seems like this is gone in the new interface. The...
How do i see all the albums I have liked in the new desktop interface? In the old interface I could get a view of all the albums I had liked, and this was the way I always selected what to listen to...
Roadie
6633 Views
8 replies
2 likes
Using Desktop: Before last upgrade it was very convenient to be able to "snap back” to the last playlist selection played from our playlist library by clicking it from: Home > Recently Played section . Now we have to physically scroll back to it afte...
Using Desktop: Before last upgrade it was very convenient to be able to "snap back” to the last playlist selection played from our playlist library by clicking it from: Home > Recen...
178 Views
0 replies
0 likes
Every time I play my favorite list it plays one of my songs and then plays all suggested and I don't want this. I spend more time flipping back to my playlist. I pay for premium and close to canceling it.
Every time I play my favorite list it plays one of my songs and then plays all suggested and I don't want this. I spend more time flipping back to my playlist. I pay for premium and close...
207 Views
0 replies
0 likes
The new desktop interface is AWFUL if you want to actually see albums you've saved. They appear as a tiny list on the side, one that is partially blocked by the graphic of what you're playing at the moment. Now, you can enable to grid view, and expan...
The new desktop interface is AWFUL if you want to actually see albums you've saved. They appear as a tiny list on the side, one that is partially blocked by the graphic of what you're playing at the ...
Roadie
1393 Views
12 replies
5 likes
Hello,i got the premium but I’m still getting the adds
Hello, i got the premium but I’m still getting the adds
220 Views
0 replies
2 likes
The song suggestions in autoplay used to be more varied and interesting. Now, they seem to follow a predictable pattern. For example, if I play a song called "X," it will always be followed by the same songs in the same order, regardless of how many ...
The song suggestions in autoplay used to be more varied and interesting. Now, they seem to follow a predictable pattern. For example, if I play a song called "X," it will always be followed by the sa...
188 Views
0 replies
0 likes
dear Sirs , I tried to contact customer support through the website, but unfortunately I got no response.As evidenced by my receipts, a week ago I redeemed 2 gift cards worth 50 euros each in order to renew my PREMIUM plan.Unfortunately to date the p...
dear Sirs , I tried to contact customer support through the website, but unfortunately I got no response. As evidenced by my receipts, a week ago I redeemed 2 gift cards worth 50 eu...
168 Views
0 replies
0 likes
I switched my account to the Duo account to add my wife and I sent her the invite which she logged in to but her account is not Premium and continues to get advertisements. What can I do to resolve this since I’m paying for Premium??
I switched my account to the Duo account to add my wife and I sent her the invite which she logged in to but her account is not Premium and continues to get advertisements. What can I do to resolve t...
179 Views
0 replies
0 likes
I just wanted to say that I absolutely love the new browser interface with the library column on the left. The option to switch between playlists, albums and podcasts is epic. I just wanted to share some positive feedback! Also, thanks for reverting ...
I just wanted to say that I absolutely love the new browser interface with the library column on the left. The option to switch between playlists, albums and podcasts is epic. I just wanted ...
235 Views
0 replies
0 likes
Up until this afternoon the DJ would always play sets of 5 similiar songs when I selected DJ assuming I didn't hit the "not feeling it" button. This afternoon I selected the DJ and the DJ only played 1 song before changing the category, is this norma...
Up until this afternoon the DJ would always play sets of 5 similiar songs when I selected DJ assuming I didn't hit the "not feeling it" button. This afternoon I selected the DJ and the DJ only played...
176 Views
0 replies
0 likes
I hate it and want it gone. Please add in the option in settings to disable it.
I hate it and want it gone. Please add in the option in settings to disable it.
217 Views
0 replies
4 likes
I listen predominantly to classical music, which is renowned for its lengthy titles. You can see the problem here: Two tracks apparently have identical titles because they are truncated. Yet there's loads of wasted space on the right hand side of the...
I listen predominantly to classical music, which is renowned for its lengthy titles. You can see the problem here: Two tracks apparently have identical titles because they are truncated....
Casual Listener
338 Views
1 replies
2 likes
I need help but Spotify has no help bc for w years now Spotify keeps putting onto my home account podcasts as saved that I never asked for, nor subscribed to, nor paid for, it never stops, I tried to remove, delete, block bc it’s taking up a;l my int...
I need help but Spotify has no help bc for w years now Spotify keeps putting onto my home account podcasts as saved that I never asked for, nor subscribed to, nor paid for, it never stops, I tried to...
246 Views
0 replies
0 likes
