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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 761 Views
  • 0 replies
  • 2 likes
  • 761 Views
  • 0 replies
  • 2 likes

Too Many Ads

Free version is supposed to be ads every 15 minutes, but I'm getting ads every 5 minutes! Did I do something to tick them off? Are they hoping I go to Apple or Amazon?

  • Visitor
  • Free version is supposed to be ads every 15 minutes, but I'm getting ads every 5 minutes! Did I do something to tick them off? Are they hoping I go to Apple or Amazon?
  • kaworu_bloodpaw
  • Roadie
  • 295 Views
  • 2 replies
  • 1 likes
  • 295 Views
  • 2 replies
  • 1 likes

Desktop update

The new desktop update looks awful, the UI is ugly and takes up too much room. Please at least give listeners the ability to turn it off, I don't want to use Spotify anymore with this update

  • Newbie
  • The new desktop update looks awful, the UI is ugly and takes up too much room. Please at least give listeners the ability to turn it off, I don't want to use Spotify anymore with this update
  • kaworu_bloodpaw
  • Roadie
  • 289 Views
  • 2 replies
  • 7 likes
  • 289 Views
  • 2 replies
  • 7 likes

Reordering playlists

I wonder why Spotify removed our ability to reorder playlists on the desktop app, as it was a feature that is heavily requested for the mobile version. Now we can only move around the 4 pinned playlists we are allotted. Given that we pay for this "pr...

  • Visitor
  • I wonder why Spotify removed our ability to reorder playlists on the desktop app, as it was a feature that is heavily requested for the mobile version. Now we can only move around the 4 pinned playli...
  • kaworu_bloodpaw
  • Roadie
  • 566 Views
  • 2 replies
  • 5 likes
  • 566 Views
  • 2 replies
  • 5 likes

New Interface Bad

my Library can only extend to the bottom left of my screen. this is terrible. bring the old interface back. i want to scroll through my followed artists

  • Visitor
  • my Library can only extend to the bottom left of my screen. this is terrible. bring the old interface back. i want to scroll through my followed artists
  • kaworu_bloodpaw
  • Roadie
  • 184 Views
  • 1 replies
  • 2 likes
  • 184 Views
  • 1 replies
  • 2 likes

My account is used by someone (from Tesla)

Hi,I had rented a Tesla car and added the Spotify Premium for this car (just for 1 month).After I've left the car at his owner, my account is being used by someone. I was trying to logout from this account with all sessions, but still it does not hel...

  • Newbie
  • Hi, I had rented a Tesla car and added the Spotify Premium for this car (just for 1 month). After I've left the car at his owner, my account is being used by someone. I was trying to logout from th...
  • kaworu_bloodpaw
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Solved!! can i save my daily mix?

can i save my daily mix? it is updated every time the mixes are updated

  • Newbie
  • can i save my daily mix? it is updated every time the mixes are updated
  • CJaySee
  • Visitor
  • 11901 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 11901 Views
  • 3 replies
  • 0 likes

how can i add my spotify page to google search?

hi, how can i add my spotify page to google search? google bot not show my spotify public page...

  • Newbie
  • hi,    how can i add my spotify page to google search?   google bot not show my spotify public page... 
  • Prague
  • Spotify Star
  • 792 Views
  • 1 replies
  • 2 likes
  • 792 Views
  • 1 replies
  • 2 likes

Czy playlista zapisuje sie po zakończeniu z planu premium?

Mam pytanie czy po zrezygnowaniu z planu premium playlista którą zapisałam będzie nadal jako zapisaną i nadal będę mogła słuchać w trybie Offline? Polish Z góry dziękuje i licze na szybką odpowiedź☺

  • Casual Listener
  • Mam pytanie czy po zrezygnowaniu z planu premium playlista którą zapisałam będzie nadal jako zapisaną i nadal będę mogła słuchać w trybie Offline?  Polish   Z góry dziękuje i licze n...
  • Klarina_
  • Casual Listener
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

New Desktop Interface

I use Spotify as a fitness instructor and find this new interface extremely difficult to use. One folder was moved into another and I can’t undo this change. The ordering of playlists is difficult. And creating a new playlist is so challenging now as...

  • Newbie
  • I use Spotify as a fitness instructor and find this new interface extremely difficult to use. One folder was moved into another and I can’t undo this change. The ordering of playlists is difficult. A...
  • kaworu_bloodpaw
  • Roadie
  • 221 Views
  • 1 replies
  • 1 likes
  • 221 Views
  • 1 replies
  • 1 likes

Superuser Contribution No puedo descargar musica y tengo cuenta premium

Hola buenas noches, alguien me puede ayudar. He intentado descargar música y me sale "descubriste una función premium" a verdad no entiendo yo tengo una suscripción premium. Agradezco su ayuda. Gracias.

  • Newbie
  • Hola buenas noches, alguien me puede ayudar. He intentado descargar música y me sale "descubriste una función premium" a verdad no entiendo yo tengo una suscripción premium.  Agradezco su ayud...
  • Alondra5
  • Visitor
  • 7544 Views
  • 5 replies
  • 0 likes
  • App & Features
  • 7544 Views
  • 5 replies
  • 0 likes

Solved!! How do i see all the albums I have liked in the new interface?

How do i see all the albums I have liked in the new desktop interface?In the old interface I could get a view of all the albums I had liked, and this was the way I always selected what to listen to.It seems like this is gone in the new interface. The...

  • Music Fan
  • How do i see all the albums I have liked in the new desktop interface? In the old interface I could get a view of all the albums I had liked, and this was the way I always selected what to listen to...
  • kaworu_bloodpaw
  • Roadie
  • 3127 Views
  • 8 replies
  • 2 likes
  • 3127 Views
  • 8 replies
  • 2 likes

Snap Back Gone

Using Desktop: Before last upgrade it was very convenient to be able to "snap back” to the last playlist selection played from our playlist library by clicking it from: Home > Recently Played section . Now we have to physically scroll back to it afte...

  • Newbie
  • Using Desktop:   Before last upgrade it was very convenient to be able to "snap back”  to the last playlist selection played from our playlist library by clicking it from: Home > Recen...
  • 76 Views
  • 0 replies
  • 0 likes
  • 76 Views
  • 0 replies
  • 0 likes

When listening to Favorite playlist it keeps playing suggested music that i dont want to hear these

Every time I play my favorite list it plays one of my songs and then plays all suggested and I don't want this. I spend more time flipping back to my playlist. I pay for premium and close to canceling it.

  • Casual Listener
  • Every time I play my favorite list it plays one of my songs and then plays all suggested and I don't want this.  I spend more time flipping back to my playlist.  I pay for premium and close...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

New desktop interface makes it stupidly hard to view saved albums

The new desktop interface is AWFUL if you want to actually see albums you've saved. They appear as a tiny list on the side, one that is partially blocked by the graphic of what you're playing at the moment. Now, you can enable to grid view, and expan...

  • Gig Goer
  • The new desktop interface is AWFUL if you want to actually see albums you've saved. They appear as a tiny list on the side, one that is partially blocked by the graphic of what you're playing at the ...
  • kaworu_bloodpaw
  • Roadie
  • 512 Views
  • 12 replies
  • 5 likes
  • 512 Views
  • 12 replies
  • 5 likes

Song suggestions have become redundant

The song suggestions in autoplay used to be more varied and interesting. Now, they seem to follow a predictable pattern. For example, if I play a song called "X," it will always be followed by the same songs in the same order, regardless of how many ...

  • Visitor
  • The song suggestions in autoplay used to be more varied and interesting. Now, they seem to follow a predictable pattern. For example, if I play a song called "X," it will always be followed by the sa...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

problem to activate my Premium

dear Sirs , I tried to contact customer support through the website, but unfortunately I got no response.As evidenced by my receipts, a week ago I redeemed 2 gift cards worth 50 euros each in order to renew my PREMIUM plan.Unfortunately to date the p...

  • Visitor
  •   dear Sirs ,  I tried to contact customer support through the website, but unfortunately I got no response. As evidenced by my receipts, a week ago I redeemed 2 gift cards worth 50 eu...
  • 84 Views
  • 0 replies
  • 0 likes
  • 84 Views
  • 0 replies
  • 0 likes

Can’t log in to my second Duo Premium account

I switched my account to the Duo account to add my wife and I sent her the invite which she logged in to but her account is not Premium and continues to get advertisements. What can I do to resolve this since I’m paying for Premium??

  • Visitor
  • I switched my account to the Duo account to add my wife and I sent her the invite which she logged in to but her account is not Premium and continues to get advertisements. What can I do to resolve t...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

love the new browser interface

I just wanted to say that I absolutely love the new browser interface with the library column on the left. The option to switch between playlists, albums and podcasts is epic. I just wanted to share some positive feedback! Also, thanks for reverting ...

  • Casual Listener
  • I just wanted to say that I absolutely love the new browser interface with the library column on the left. The option to switch between playlists, albums and podcasts is epic.   I just wanted ...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Is it normal for the DJ to play only one song and then change the category?

Up until this afternoon the DJ would always play sets of 5 similiar songs when I selected DJ assuming I didn't hit the "not feeling it" button. This afternoon I selected the DJ and the DJ only played 1 song before changing the category, is this norma...

  • Regular
  • Up until this afternoon the DJ would always play sets of 5 similiar songs when I selected DJ assuming I didn't hit the "not feeling it" button. This afternoon I selected the DJ and the DJ only played...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes