Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Duo Subscription

Reply

Duo Subscription

I sent my wife an invitation to the service and she accepted it but doesn't have any of the premium access 

1 Reply

Hi @Cottierxl, thanks for writing.

 

When you click on the link bellow, do you see your wife's account as part of your Duo plan?

 

https://www.spotify.com/account/overview/

 

If you do, please ask her to check her user credentials, as she might have a second Spotify account, so she should make sure to be logging in the correct one.

 

Hope it helps!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random