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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
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  • 828 Views
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For those who understand

Is audio syncing with Spotify audio Duo fully functional? That is, is it possible to listen to the same audio track in different rooms?

  • Casual Listener
  • Is audio syncing with Spotify audio Duo fully functional? That is, is it possible to listen to the same audio track in different rooms?
  • 118 Views
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  • 118 Views
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Opinion/Complaint: There needs to be a way to make a list of albums you want to listen to

So I am an Android Spotify user (though this applies to all versions of Spotify in general) I have been puzzled since day one as to why there is no way to make any sort of list of the albums you want to listen to. Not "saving" or "liking" an album ye...

  • Casual Listener
  • So I am an Android Spotify user (though this applies to all versions of Spotify in general)   I have been puzzled since day one as to why there is no way to make any sort of list of the albums...
  • 104 Views
  • 0 replies
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  • 104 Views
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Complaint: No easy way to find enough albums/songs that an Artist appears on

I am using Spotify version 8.7.92.521 on a Moto One 5G Ace My complaint is that there is not a great/organized way to find enough songs/albums that an artist has appeared on. A great example to use here would be one of my favorite artists, Kendrick L...

  • Casual Listener
  • I am using Spotify version 8.7.92.521 on a Moto One 5G Ace   My complaint is that there is not a great/organized way to find enough songs/albums that an artist has appeared on. A great exampl...
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  • 93 Views
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Podcast Playlist Started Looping

In order for me to play a selection of podcasts for my child at night, I created a shared playlist with my wife that we add and remove so that it only plays 1-3 episodes and stops when there is nothing left to play.This has worked for months until No...

  • Newbie
  • In order for me to play a selection of podcasts for my child at night, I created a shared playlist with my wife that we add and remove so that it only plays 1-3 episodes and stops when there is nothi...
  • 151 Views
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  • 151 Views
  • 0 replies
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Enhance playlist quick song adding

Yo peeps! So, I’m very late with this, but I discovered the enhance button for some of my playlists I like this function since I’m not up to date of artists and bands in that genre. The problem is, that enhancing feature doesn’t permantly add those s...

  • Music Fan
  • Yo peeps!   So, I’m very late with this, but I discovered the enhance button 😅 for some of my playlists I like this function since I’m not up to date of artists and bands in that genre. &nbs...
  • dickybrew
  • Newbie
  • 599 Views
  • 1 replies
  • 3 likes
  • App & Features
  • 599 Views
  • 1 replies
  • 3 likes

Duo Plan when my girl friend is outside

Hi Spotyfiers! My girl friend hat ve to work outside for 6 months. I don't know if Spotify Duo still works because is not with me in the same place. Any Clue?

  • Visitor
  • Hi Spotyfiers!  My girl friend hat ve to work outside for 6 months. I don't know if Spotify Duo still works because is not with me in the same place. Any Clue?
  • 290 Views
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  • 290 Views
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Is there a way to block unwanted and despised genres and artists from my home page

My home page keeps suggesting a genre and some of the so-called 'artists" from that genre, even though I hate and never listen to that genre or any of the so-called "artists" from that genre. How do I block the unwanted genre and so-called "artists" ...

  • Visitor
  • My home page keeps suggesting a genre and some of the so-called 'artists" from that genre, even though I hate and never listen to that genre or any of the so-called "artists" from that genre. How do ...
  • 188 Views
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  • 188 Views
  • 0 replies
  • 1 likes

Spotify's NEW Musical Map of the World 2.0

This is cool - reposting for the community. What do you think? Would you like to see this intergrated in your Spotify one day? ------------------------Spotify's musical map of the world(Via Eliot Van Buskirk)Music is a universal language — and maybe ...

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  • Roadie
  • This is cool - reposting for the community. What do you think? Would you like to see this intergrated in your Spotify one day? ------------------------ Spotify's musical map of the world (V...
  • simone82
  • Casual Listener
  • 36355 Views
  • 7 replies
  • 9 likes
  • App & Features
  • 36355 Views
  • 7 replies
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Spotify 2022 Wrapped is not working

I am a user from srilanka.Plan : Premium family. I tried to check out my wrapped stats and my personalized playlists. But the wrapped story doesn't show up. I tried searching up the command on the search box. But all I get is a black screen. Tried re...

  • Newbie
  • I am a user from srilanka. Plan : Premium family.   I tried to check out my wrapped stats and my personalized playlists. But the wrapped story doesn't show up. I tried searching up the comman...
  • d-w8ne_bn4svs
  • Newbie
  • 380 Views
  • 1 replies
  • 0 likes
  • black screen
    Blackscreen
    Wrapped 2022 bug
  • 380 Views
  • 1 replies
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download format of songs

I downloaded the songs of my playlist. Now I have a lot of new folders each with 1 file that has a .file extension. How do I play these songs??Can't attach the file here, as the format is not supported

  • Newbie
  • I downloaded the songs of my playlist. Now I have a lot of new folders each with 1 file that has a .file extension. How do I play these songs?? Can't attach the file here, as the format is not suppo...
  • 412 Views
  • 0 replies
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  • 412 Views
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Shazam Playlist got lost

I was having trouble with my shazam playlist, so I followed the instructions and removed/reconnected them.... and now I only have a playlist iwht the single song I shazam'd (as a test) since then.Where are all my older songs?I really want these to be...

  • Regular
  • I was having trouble with my shazam playlist, so I followed the instructions and removed/reconnected them.... and now I only have a playlist iwht the single song I shazam'd (as a test) since then. ...
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  • 127 Views
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Spotify kids connect to sonos

How do I connect Spotify to Sonos? 

  • Visitor
  • How do I connect Spotify to Sonos? 
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  • 460 Views
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Spotify Wrapped from previous years

Hey,I was wondering where you can find your Spotify Wrapped playlists from previous years? I found my Wrapped from 2020, 2021 and even 2017, but I cannot find my Wrapped playlists from 2018 and 2019. Does anyone know why?Thanks!

  • Newbie
  • Hey, I was wondering where you can find your Spotify Wrapped playlists from previous years? I found my Wrapped from 2020, 2021 and even 2017, but I cannot find my Wrapped playlists from 2018 and 201...
  • KantankaJr
  • Visitor
  • 1021 Views
  • 2 replies
  • 1 likes
  • 1021 Views
  • 2 replies
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Android/IOS SDK for Tempo/Pitch Control on Playlists

Musicians and Music Students world wide that counted on Spotify integration with 3rd Party Amazing Slow Downer are in mourning today after Spotify removed the working SDK. Before we all reluctantly cancel our Spotify subs and move to the less functio...

  • Regular
  • Musicians and Music Students world wide that counted on Spotify integration with 3rd Party Amazing Slow Downer are in mourning today after Spotify removed the working  SDK.  Before we all r...
  • susielim
  • Casual Listener
  • 592 Views
  • 6 replies
  • 14 likes
  • 592 Views
  • 6 replies
  • 14 likes

Spotify update issue on Firestick

Hi, I recently updated the app on my Firestick and now it won’t open. It has a black screen with a small rectangle box in the middle of the screen. Uninstalling did not help. Please advise! Thanks

  • Casual Listener
  • Hi,   I recently updated the app on my Firestick and now it won’t open. It has a black screen with a small rectangle box in the middle of the screen.   Uninstalling did not help. &nbsp...
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  • 117 Views
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Spotify Hanging / Distracting While Driving After Dec 2022 Update

Square of Death! Frequent hanging of Spotify after playing a song - sometimes 1 song, sometimes after 4-5. At the end of a song, randomly, it stops at SQUARE on the control display and blocks itself. The UI is NOT frozen but NO music will play. This ...

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  • Casual Listener
  • Square of Death!   Frequent hanging of Spotify after playing a song - sometimes 1 song, sometimes after 4-5.  At the end of a song, randomly, it stops at SQUARE on the control display and...
  • ahoopi
  • Casual Listener
  • 218 Views
  • 1 replies
  • 2 likes
  • 218 Views
  • 1 replies
  • 2 likes

Local files in my app are not working

My local files are not working to take the files locally this issue happened few months ago then under the advice of the support from Spotify I uninstalled and reinstalled the app many times and then the issue was resolved. I followed the same proced...

  • Newbie
  • My local files are not working to take the files locally this issue happened few months ago then under the advice of the support from Spotify I uninstalled and reinstalled the app many times and then...
  • 112 Views
  • 0 replies
  • 1 likes
  • 112 Views
  • 0 replies
  • 1 likes

Spotify Wrapped personalized message missing?

I heard from others that the personalised messages from top artists would be given in the "Your Artists Revealed" playlist, but this playlist and the message is nowhere to be seen in my Wrapped section. My app is at the latest version and I have all ...

  • Casual Listener
  • I heard from others that the personalised messages from top artists would be given in the "Your Artists Revealed" playlist, but this playlist and the message is nowhere to be seen in my Wrapped secti...
  • aa3111s_
  • Visitor
  • 8023 Views
  • 10 replies
  • 9 likes
  • 8023 Views
  • 10 replies
  • 9 likes

no more rihanna (at least for me)

Why do I keep listening to Rihanna even if I select my playlists or other songs? Only one song gets played and the second one is alayas Rihanna's. It's so annoying, especially because I payed for a Premium Account!!

  • Newbie
  • Why do I keep listening to Rihanna even if I select my playlists or other songs? Only one song gets played and the second one is alayas Rihanna's. It's so annoying, especially because I payed for a P...
  • 148 Views
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  • 148 Views
  • 0 replies
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Playlist keeps restarting after every podcast episode

For the last few days, my playlist of podcasts will restart to the top of the playlist after every podcast episode. It's becoming very frustrating.I looked at the queue on both my PC and my phone and the queue has the playlist lined up to start from ...

  • Casual Listener
  • For the last few days, my playlist of podcasts will restart to the top of the playlist after every podcast episode. It's becoming very frustrating. I looked at the queue on both my PC and my phone a...
  • 167 Views
  • 0 replies
  • 1 likes
  • 167 Views
  • 0 replies
  • 1 likes