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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1179 Views
  • 0 replies
  • 2 likes
  • 1179 Views
  • 0 replies
  • 2 likes

Private message

Can we private message or friends on here? 

  • Newbie
  • Can we private message or friends on here?  
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
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Car thingy

Give me access to use with a desktop! No use for a car... if I can already connect via aux or BT why use this.... IT WOULD WORK GREAT AT MY DESK. More than what it is already doing at that. I enjoy the car thing. Just wish you guys would unlock its a...

  • Casual Listener
  • Give me access to use with a desktop! No use for a car... if I can already connect via aux or BT why use this.... IT WOULD WORK GREAT AT MY DESK😏. More than what it is already doing at that. I enjoy...
  • user-removed
  • Not applicable
  • 392 Views
  • 4 replies
  • 1 likes
  • 392 Views
  • 4 replies
  • 1 likes

Going back to previus playlist

Hello!I'm still new on Spotify and I'm looking for a feature (if it exists).If I break a shuffle playlist by clicking on another song or podcast (which not on the list), can I go back to the previous playlist where I left it?For example, I have a sum...

  • Visitor
  • Hello! I'm still new on Spotify and I'm looking for a feature (if it exists). If I break a shuffle playlist by clicking on another song or podcast (which not on the list), can I go back to the prev...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Issues with conecting while using prixy

Hello I have an issue when i want to creat account.It seems i can't creat account when i have turned on my vpn, and i can't turn it off.The erorr is as below:You seem to be using a proxy service. Please turn of these services and try again. For mor h...

  • Visitor
  • Hello  I have an issue when i want to creat account. It seems i can't creat account when i have turned on my vpn, and i can't turn it off. The erorr is as below: You seem to be using a proxy...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

New shuffle feature glitch

When I try to shuffle music (this only happens on playlists) it won't let me do a regular shuffle, only the new "smart shuffle" option is playing. I can't regular shuffle playlists at all, only my liked songs. I've tried the smart shuffle and it also...

  • Visitor
  • When I try to shuffle music (this only happens on playlists) it won't let me do a regular shuffle, only the new "smart shuffle" option is playing. I can't regular shuffle playlists at all, only my li...
  • Anjali9
  • Visitor
  • 757 Views
  • 1 replies
  • 1 likes
  • 757 Views
  • 1 replies
  • 1 likes

wrong mix of the week (from another user)

Hello, anyone an idea why it is possible to see the mix of the week of a diffrent spotify user?It should be my mix, not the mix of a friend. He and I already erased all logins, how ist this possible) Here is a screenshot to have a look: https://imgur...

  • Visitor
  • Hello,   anyone an idea why it is possible to see the mix of the week of a diffrent spotify user? It should be my mix, not the  mix of a friend. He and I already erased all logins, how i...
  • 153 Views
  • 0 replies
  • 1 likes
  • 153 Views
  • 0 replies
  • 1 likes

Adding playlist to home screen

I am a premium plan user and want to know; Why did i lose the option to add playlist to home screen. I dont like having open the app and scroll for my playlist. Give us the option back. Thank youHardrock

  • Casual Listener
  • I am a premium plan user and want to know; Why did i lose the option to add playlist to home screen. I dont like having open the app and scroll for my playlist. Give us the option back.  Thank y...
  • ufy-cf5_puo57
  • Casual Listener
  • 356 Views
  • 1 replies
  • 3 likes
  • 356 Views
  • 1 replies
  • 3 likes

Release Radar Duplicate but Incorrect Artists

Has anyone else ever had issues with their Release Radar having completely off the wall songs that are not at all things that should be pulling for your profile?The only thing I can figure is that the songs will have multiple artists listed in under ...

  • Casual Listener
  • Has anyone else ever had issues with their Release Radar having completely off the wall songs that are not at all things that should be pulling for your profile? The only thing I can figure is tha...
  • courtney43jordan
  • Casual Listener
  • 231 Views
  • 2 replies
  • 1 likes
  • 231 Views
  • 2 replies
  • 1 likes

Music stopped playing

Everything works as it should but sometimes the music stops and when you go into the app (Android) it doesn't play anything with it still shows next to the playlist you played that it is still playing from it but doesn't show which song or any other ...

  • Newbie
  • Everything works as it should but sometimes the music stops and when you go into the app (Android) it doesn't play anything with it still shows next to the playlist you played that it is still playin...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Spotify kids on Sony TV

Hi there, we have a family membership but I can't find the Spotify Kids app on Google Play on my Sony TV. Is it possible to use this app on TV?Thanks Matt

  • Visitor
  • Hi there, we have a family membership but I can't find the Spotify Kids app on Google Play on my Sony TV. Is it possible to use this app on TV? Thanks Matt      
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Problème de facturation

Est-ce qu’il y a un moyen de parler à un représentant de Spotify??? j’ai un problème de facturation important et j’arrive pas à joindre personne et à régler ce problème, ou puis-je et comment régler mon problème c’est impossible à trouver. J’ai besoi...

  • Visitor
  • Est-ce qu’il y a un moyen de parler à un représentant de Spotify???  j’ai un problème de facturation important et j’arrive pas à joindre personne et à régler ce problème, ou puis-je et comment r...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Playlist Deleted after adding a song via mobile app

Hey there, Has anyone experienced this: I was adding a song to a playlist I had created some years ago via my mobile spotify app. When I went to review the updated playlist, there were no songs there at all apart from the new one just added. I´m gues...

  • Newbie
  • Hey there,   Has anyone experienced this:   I was adding a song to a playlist I had created some years ago via my mobile spotify app.   When I went to review the updated playlist...
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
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Stockage iphone

Je n’arrive pas a diminuer mon stockage, j’ai vider le cache mais la barre est remplis de la couleur bleu « Autres applis » je ne sais pas ce que c’est j’ai tout essayé mais je n’arrive pas a destoker !

  • Newbie
  • Je n’arrive pas a diminuer mon stockage, j’ai vider le cache mais la barre est remplis de la couleur bleu « Autres applis » je ne sais pas ce que c’est j’ai tout essayé mais je n’arrive pas a destoke...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

I've seen sorround sound on Spotify, But does it work correctly?

When you go to use the Android app, at the equalizer on settings, there is an option to turn on and manage sorround sound in which (I'm not sure) may be similar to dolby atmos. I tried playing it on a few songs and I noticed the difference from playi...

Screenshot_20221217-012821.png
  • Visitor
  • When you go to use the Android app, at the equalizer on settings, there is an option to turn on and manage sorround sound in which (I'm not sure) may be similar to dolby atmos. I tried playing it on ...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Spotify Kinderkonto mit Google Kinderkonto und Google Lautsprecher verbinden

Hallo, Wie kann ich das Spotify Kinderkonto mit einem Google Lautsprecher verbinden. Also nicht das Hauptkonto. Ganz herzlichen Dank

  • Casual Listener
  • Hallo,   Wie kann ich das Spotify Kinderkonto mit einem Google Lautsprecher verbinden. Also nicht das Hauptkonto.   Ganz herzlichen Dank  
  • 365 Views
  • 0 replies
  • 0 likes
  • google
  • 365 Views
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2022 wrapped

My 2022 wrapped appeared, but then I entered and is all a black screen, and now it disappeared, please send help.

  • Visitor
  • My 2022 wrapped appeared, but then I entered and is all a black screen, and now it disappeared, please send help.
  • Williemilhouse
  • Casual Listener
  • 541 Views
  • 6 replies
  • 3 likes
  • 541 Views
  • 6 replies
  • 3 likes

[Android][Other] Is Spotify getting worse with each update?

I've been a long time user of Spotify, but lately I am starting to wonder if you shouldn't switch back to playing local media files on my phone and PC. Every update lately is making me more frustrated. I will name 2 recent problems:Sorting albums on ...

  • Visitor
  • I've been a long time user of Spotify, but lately I am starting to wonder if you shouldn't switch back to playing local media files on my phone and PC. Every update lately is making me more frustrate...
  • 201 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 201 Views
  • 0 replies
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Automatically starts Playing

When I get in my car Spotify automatically starts playing from my device.If I plug headphones in Spotify automatically starts playing.These all may sound convenient but it also happens while my partner is listening so it knocks him off then continues...

  • Visitor
  • When I get in my car Spotify automatically starts playing from my device. If I plug headphones in Spotify automatically starts playing. These all may sound convenient but it also happens while my p...
  • 113 Views
  • 0 replies
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  • 113 Views
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For those who understand

Is audio syncing with Spotify audio Duo fully functional? That is, is it possible to listen to the same audio track in different rooms?

  • Casual Listener
  • Is audio syncing with Spotify audio Duo fully functional? That is, is it possible to listen to the same audio track in different rooms?
  • 134 Views
  • 0 replies
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  • 134 Views
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Opinion/Complaint: There needs to be a way to make a list of albums you want to listen to

So I am an Android Spotify user (though this applies to all versions of Spotify in general) I have been puzzled since day one as to why there is no way to make any sort of list of the albums you want to listen to. Not "saving" or "liking" an album ye...

  • Casual Listener
  • So I am an Android Spotify user (though this applies to all versions of Spotify in general)   I have been puzzled since day one as to why there is no way to make any sort of list of the albums...
  • 123 Views
  • 0 replies
  • 1 likes
  • 123 Views
  • 0 replies
  • 1 likes