Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Samsung Soundbar issue

Reply

Samsung Soundbar issue

Hi I have just bought a Samsung HW-Q800B soundbar with Alexa built in.  It plays everything superbly apart from Spotify, when asked by Alexa.  It plays Spotify via the Spotify app when I choose which speaker to use but as soon as I ask Alexa, I get the message "Spotify is not supported on this device". I have read many other posts from other users with a similar issue but some of these stem back to 2021.  So this problem obviously hasn't been addressed.  Any help would be greatly appreciated.  Thanks Phil. 

0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random