Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey!
Thanks for coming to the Spotify Community.
We’re excited to hear about your 2024 Wrapped experience.
Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing.
You can find this year's Wrapped by tapping Home and selecting the Wrapped feed. This link should also take you to the experience when you open it on your mobile device. If you still don’t see it, please try the steps below:
We’ll be keeping an eye on this thread and reporting back to the right folks, as well as linking to any known issues which may arise.
Please note:
Wrapped may not be available to all users, as it’s subject to specific eligibility criteria. Before posting here we encourage you to ensure you’re on the latest version of the app, and read this year’s FAQ in the Support Site for more information.
I can’t see my podcast stats (as I listen more to podcasts than to music there is no reason why I shouldn’t have them as my friends all have them)
I'm a desktop user, so my wrapped experience is, "Thanks for your money, be happy we tolerate you."
My Wrapped 2024 is NOT my Wrapped 2024.I even never listened those songs..
I don’t have a spotify wrapped at all, I’ve waited a whole day, where is my wrapped?
My Spotify wrapped 2024 is totally wrong. Have never listened to any of the music on it.
Me too! I thought I just missed something and was being stupid. Really glad to know I’m not the only one with this problem
My account has been active all year and it says that my wrap is not available this year. Please fix this.
I think there should be an option to play the Spotify Wrapped playlists in reverse order to act as a countdown to your most played song.
Not accurate
Yep. Absolutely inaccurate. I am so disappointed.
I can’t see my 2024 podcasts wrapped.
One of my top artists is someone I've never heard of, Andrew Gialanella. I've never heard any of his songs, but he's in my top 5 artists for 2024. How does this happen??
I agree. I am so disappointed with their crappy excuse for a wrapped this year. May as well unsubscribe
Premium Family Plan, Android/Windows 10, Slovakia
Something seems off about minutes listened. Like it was counting just from my phone nothing else. I am constantly listening to music during work/game sessions etc. Last few years I hit around 70k. This year just 24k. Even my brother who is working in a job and is not on his phone and listening to the music constantly hit over 50k. Also my behavior didnt change that much. Maybe change that I listen even more that previous years.
Is there something I should do about that? Or even can? Last of all, what are these genres?
Mine is totally wrong also! It includes a full album of an artist I've never listened to!!!
bout to unsubscribe my wrapped is incorrect
I didn't have a phone last year, yet I have proof of my Spotify wrapped, from PC
help my spotify wrapped is skipping so crazy, I can't even see what my Spotify looks like
iPhone user, individual plan, Italy
I’m sorry but my Spotify wrapped is missing some stats and I don’t know how to fix it
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…