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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1491 Views
  • 0 replies
  • 2 likes
  • 1491 Views
  • 0 replies
  • 2 likes

Full screen banners in app for premium users

I often get full screen banners (I think you call them marquee) when starting the app. These banners are sponsored (ads) but there is no label telling this. Is that really allowed? Also, there is no way to disable these. I'm a paying customer - I don...

  • Music Fan
  • I often get full screen banners (I think you call them marquee) when starting the app.   These banners are sponsored (ads) but there is no label telling this. Is that really allowed? Also, the...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Canvas

Hi everyone. Hope you're doing well. I have a question about canvas. Why the heck my spotify doesn't have this feature. It would be appreciated if someone had this problem and solved or someone have information about this problem.

  • Newbie
  • Hi everyone. Hope you're doing well. I have a question about canvas. Why the heck my spotify doesn't have this feature. It would be appreciated if someone had this problem and solved or someone have ...
  • 212 Views
  • 0 replies
  • 1 likes
  • 212 Views
  • 0 replies
  • 1 likes

Filter for downloaded music in CarPlay mode

Just started using spotify with CarPlay and cannot understand why you have taken away the Downloaded filter from Library view which is there when not connected to the car. When I’m a car, being able to choose downloaded music is super important for a...

  • Casual Listener
  • Just started using spotify with CarPlay and cannot understand why you have taken away the Downloaded filter from Library view which is there when not connected to the car.  When I’m a car, ...
  • rofz
  • Newbie
  • 465 Views
  • 1 replies
  • 3 likes
  • App & Features
  • 465 Views
  • 1 replies
  • 3 likes

Spotify HiFi

I am about to leave Spotify, sadly due to its lack of the long-promised HiFi.First posts asking for it are 2012 dated.Still asking for it in 2022 has become a kind of a joke.In the meanwhile no answers, no release date, nothing.Just silence.Last subs...

  • Music Fan
  • I am about to leave Spotify, sadly due to its lack of the long-promised HiFi. First posts asking for it are 2012 dated. Still asking for it in 2022 has become a kind of a joke. In the meanwhile no...
  • vaajy
  • Roadie
  • 1961 Views
  • 10 replies
  • 33 likes
  • App & Features
  • 1961 Views
  • 10 replies
  • 33 likes

Feature to search for specific podcast episodes!

I think this has been discussed for years, but I'd like to bring it to the table once again, hoping that this time the idea takes hold and is implemented! It would be such a helpful feature on Spotify to have a search bar within the page for a podcas...

  • Newbie
  • I think this has been discussed for years, but I'd like to bring it to the table once again, hoping that this time the idea takes hold and is implemented! It would be such a helpful feature on Spotif...
  • denisesfanclub
  • Newbie
  • 2527 Views
  • 3 replies
  • 14 likes
  • 2527 Views
  • 3 replies
  • 14 likes

Spotify new feature?

I was already told this was a new feature they are testing? I'm not able to add songs within my playlist, and I can't listen to the trails of the songs in my own playlists. Honestly it's quite bothersome. I don't enjoy this new feature because i rely...

  • Newbie
  • I was already told this was a new feature they are testing? I'm not able to add songs within my playlist, and I can't listen to the trails of the songs in my own playlists. Honestly it's quite bother...
  • 249 Views
  • 0 replies
  • 1 likes
  • 249 Views
  • 0 replies
  • 1 likes

Not possible to charge streaming quality, crossfade...

It is not possible to charge the audioquality , crossfade, ... most of the topicstarter are Grey. I already reinstalled spotify but without result... somebody a solution?

  • Newbie
  • It is not possible to charge the audioquality , crossfade, ... most of the topicstarter are Grey. I already reinstalled spotify but without result ... somebody a solution?
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Music being censored

Why has Spotify censored songs? This wasnt the case before but listening to a new album most of it is censored

  • Visitor
  • Why has Spotify censored songs? This wasnt the case before but listening to a new album most of it is censored
  • 188 Views
  • 0 replies
  • 1 likes
  • 188 Views
  • 0 replies
  • 1 likes

history of Weekly Discoveries playlists

Hi, by any chance, is there a way I can access the content of former Weekly Discoveries Playists that I haven't saved? (e.g. I wanted to see the one from last week but I can't as now that the history list is limited I listened to other music in the m...

  • Newbie
  • Hi, by any chance, is there a way I can access the content of former Weekly Discoveries Playists that I haven't saved? (e.g. I wanted to see the one from last week but I can't as now that the history...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Spotify Connect/ no longer Support with samsung soundbars

Hello, is it true that samsung/samsung soundbars will soon no longer support Spotify connect? I read something in the news that spotify is no longer extending the contracts with samsung. is that correct ?

  • Visitor
  • Hello, is it true that samsung/samsung soundbars will soon no longer support Spotify connect? I read something in the news that spotify is no longer extending the contracts with samsung. is that corr...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Bring Podcast In Pakistan Please

Hey Spotify Team, I am an old user in Spotify.I am a podcast listener and i love podcast so much in Spotify. but ever since i came to Pakistan, I don't have access to podcast in Spotify,Can you tell me when podcast would come to Pakistan because i re...

  • Casual Listener
  • Hey Spotify Team,   I am an old user in Spotify. I am a podcast listener and i love podcast so much in Spotify.   but ever since i came to Pakistan, I don't have access to podcast in S...
  • Raafay
  • Casual Listener
  • 405 Views
  • 2 replies
  • 4 likes
  • 405 Views
  • 2 replies
  • 4 likes

Goodbye Spotify

Not meaning to sound like a Karen, but I'm done. Waited long enough for them to change the UI back to the way it was on the mobile app and apparently that's not going to happen. TOODLES!!!

  • Regular
  • Not meaning to sound like a Karen, but I'm done. Waited long enough for them to change the UI back to the way it was on the mobile app and apparently that's not going to happen.   TOODLES!!!
  • Jz03
  • Newbie
  • 251 Views
  • 1 replies
  • 4 likes
  • 251 Views
  • 1 replies
  • 4 likes

Top 1% genre explorer

 Got this pop up the other day. Anyone else?

D201E84C-4969-49C6-8B8B-B6722FF07115.png
  • Casual Listener
  •   Got this pop up the other day. Anyone else?
  • 225 Views
  • 0 replies
  • 1 likes
  • 225 Views
  • 0 replies
  • 1 likes

New Day, still the same Gorbage UI rollout

Spotify has made it apparent that they are committed to the poorly executed UI rollout, but never worry that. The poor publicity is rolling in. Either they listen to their users and revert, or begin watch subscriptions taper off and possibly decline....

  • Music Fan
  • Spotify has made it apparent that they are committed to the poorly executed UI rollout, but never worry that. The poor publicity is rolling in. Either they listen to their users and revert, or b...
  • dsdsdsdsds
  • Roadie
  • 820 Views
  • 11 replies
  • 14 likes
  • 820 Views
  • 11 replies
  • 14 likes

Moving multiple tracks at same time

I want to move MULTIPLE TRACKS. from one playlist to another - but can only ' add to playlist' one at a time ....I like to make mini playlists and then grow/move ' whole day' set - thanks for tips ..... or Spotify - please allow MULTIPLE SELECTS AT S...

  • Newbie
  • I want to move MULTIPLE TRACKS. from one playlist to another - but can only ' add to playlist' one at a time ....I like to make mini playlists and then   grow/move ' whole day' set - thanks...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

pc download to iphone then play with no cell signal in remote area? How?

how to play my playlist on iphone in remote places? tried uninstalling and clearing cash on phone the turning it off, didnt work

  • Casual Listener
  • how to play my playlist on iphone in remote places?  tried uninstalling and clearing cash on phone the turning it off, didnt work 
  • JBayudz
  • Composer
  • 452 Views
  • 8 replies
  • 0 likes
  • 452 Views
  • 8 replies
  • 0 likes

Bring back adding albums to playlists

Bring the ability to add albums to certain playlists and not just a library. It is kinda a hassle adding the individual songs to the playlist I want. I miss how it was before when you could add a whole album to a playlist

  • Visitor
  • Bring the ability to add albums to certain playlists and not just a library. It is kinda a hassle adding the individual songs to the playlist I want. I miss how it was before when you could add a who...
  • JBayudz
  • Composer
  • 173 Views
  • 1 replies
  • 1 likes
  • 173 Views
  • 1 replies
  • 1 likes

Heardle Song Selection

Is there a way to improve the Heardle song selection to include more music from across the decades? My music-loving friends have been playing Heardle since its early pre-Spotify days, and our enthusiasm has fallen off now that most of the titles are ...

  • Visitor
  • Is there a way to improve the Heardle song selection to include more music from across the decades? My music-loving friends have been playing Heardle since its early pre-Spotify days, and our enthusi...
  • 407 Views
  • 0 replies
  • 2 likes
  • 407 Views
  • 0 replies
  • 2 likes

Playback changes from computer to iphone when connecting bluetooth earpods

Hey guys any help appreciated. I have a MAC. While listening spotify, whenever I plug in my Sony bluetooth headphones they connect to the phone automatically. This makes Spoty playback change from the Mac to the iPhone. Most of the times I just want ...

  • Newbie
  • Hey guys any help appreciated.   I have a MAC. While listening spotify, whenever I plug in my Sony bluetooth headphones they connect to the phone automatically. This makes Spoty playback chang...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Real-time synchronization

Hello community! Some time ago, I noticed that the music I add to favorites or playlists on my computer does not automatically add on another device (such as a phone or car) and a restart of the application is needed. Where is the problem? When the d...

l7EMZNb7bo.png
  • Newbie
  • Hello community!   Some time ago, I noticed that the music I add to favorites or playlists on my computer does not automatically add on another device (such as a phone or car) and a resta...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes