Help Wizard

Step 1

NEXT STEP

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 761 Views
  • 0 replies
  • 2 likes
  • 761 Views
  • 0 replies
  • 2 likes

Question about downloading music for offline use

Looking at fully using Spotify offline from now so that I can download all songs and listen with the very high quality setting on and not worry about wifi issues. There’s an album dropping this weekend that I’m looking forward to and want to make sur...

  • Regular
  • Looking at fully using Spotify offline from now so that I can download all songs and listen with the very high quality setting on and not worry about wifi issues. There’s an album dropping this weeke...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Playlists have gone from my mobile device not desktop app

I have recently upgrade my phone from iPhone 11 to 13, but now my playlists are empty - however on my desktop app all music remains. Any ideas anyone?

  • Visitor
  • I have recently upgrade my phone from iPhone 11 to 13, but now my playlists are empty - however on my desktop app all music remains. Any ideas anyone?
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

new update issues

i’m going to be entirely honest. this new update is the worst i’ve seen in years. from moving a bunch of menus around, to REMOVING PREVIEWING SONGS, I’m already considering dropping spotify completely. they’ve made so many fumbles this year, and this...

  • Casual Listener
  • i’m going to be entirely honest. this new update is the worst i’ve seen in years. from moving a bunch of menus around, to REMOVING PREVIEWING SONGS, I’m already considering dropping spotify completel...
  • 261 Views
  • 0 replies
  • 9 likes
  • 261 Views
  • 0 replies
  • 9 likes

SPOTIFY HIFI ? TIME TO DELIVER ...

Another year is coming to an end and there are still no firm points of reference as to whether and when Spotify hifi will arrive.Let's go back in time to February this year, when they wrote:High quality music streaming is consistently one of the most...

  • Newbie
  • Another year is coming to an end and there are still no firm points of reference as to whether and when Spotify hifi will arrive. Let's go back in time to February this year, when they wrote: High...
  • o2zhoft6r0z5fgksg9sg
  • Newbie
  • 635 Views
  • 2 replies
  • 23 likes
  • 635 Views
  • 2 replies
  • 23 likes

Spotify Editorial Playlists -- How are Dynamic Changes Determined?

I recently came across the Spotify-curated playlist titled 'Thrifted'. I started listening through this playlist quite a bit and became familiar with the track listing. At one point, I attempted to queue up a song I knew to be included in this playli...

  • Visitor
  • I recently came across the Spotify-curated playlist titled 'Thrifted'.  I started listening through this playlist quite a bit and became familiar with the track listing.   At one point, I...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

can't connect to Spotify app in my car multimedia system

hi,I have new android multimedia system in mt car.I downloaded Spotify app and tried to connect my Spotify account to the car system but it is not working and keep getting a message that something went wrong.I updated the app - didn't work!I deleted ...

  • Visitor
  • hi, I have new android multimedia system in mt car. I downloaded Spotify app and tried to connect my Spotify account to the car system but it is not working and keep getting a message that somethin...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Spotify infinite download notification (android)

for the past few weeks everytime I open Spotify I get a download notification, however instead of completing and going away it hangs at one remaining song and never finishes. this has been happening for months and I don't know why. attached is a samp...

  • Newbie
  • for the past few weeks everytime I open Spotify I get a download notification, however instead of completing and going away it hangs at one remaining song and never finishes. this has been happening ...
  • 124 Views
  • 0 replies
  • 1 likes
  • 124 Views
  • 0 replies
  • 1 likes

How do I change playlists that show up in windows 11 focus assit?

I just got a new computer (lenovo, yoga, 7i) with windows 11 as the base model. I'm trying to learn the new features, and I found focus assist, which is connected to spotify. I didn't have a problem with linking the two, or with spotify playing. Howe...

  • Newbie
  • I just got a new computer (lenovo, yoga, 7i) with windows 11 as the base model. I'm trying to learn the new features, and I found focus assist, which is connected to spotify.  I didn't have a...
  • 274 Views
  • 0 replies
  • 2 likes
  • 274 Views
  • 0 replies
  • 2 likes

Loop

Why isn't there an option to just repeat a track anymore? Please bring it back!! Or is it only for premium users?

  • Newbie
  • Why isn't there an option to just repeat a track anymore? Please bring it back!! Or is it only for premium users?
  • 69 Views
  • 0 replies
  • 0 likes
  • 69 Views
  • 0 replies
  • 0 likes

Can't Play Downloaded Songs When Offline

Cache deletedApp reinstalledclean install done Nothing worked.Android 11RKQ1

  • Newbie
  • Cache deleted App reinstalled clean install done   Nothing worked. Android 11RKQ1      
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Sammankoppla

Går det att koppla samman spotify med Nextory eller Legimus? Jag skulle vilja kunna lyssna på ljudbok och musik samtidigt via min headset, om det går hur kopplar jag ihop dem? Behöver jag ladda ner ännu en app eller annat? Vänliga hälsningar Sandra P...

  • Newbie
  • Går det att koppla samman spotify med Nextory eller Legimus? Jag skulle vilja kunna lyssna på ljudbok och musik samtidigt via min  headset, om det går hur kopplar jag ihop dem? Behöver jag ladda...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Músicas pausando sozinha

Boa tarde, Já tem algumas semanas, que quando vou ouvir músicas pelo aparelho ou bluetooth, tanto on line quanto off line, as musicas fica pausando sozinhas. E também fica "pulando", parecendo um disco de vinil arranhado. O que posso fazer para sanar...

  • Newbie
  • Boa tarde,   Já tem algumas semanas, que quando vou ouvir músicas pelo aparelho ou bluetooth, tanto on line quanto off line, as musicas fica pausando sozinhas. E também fica "pulando", par...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

iPhone unable to add album to playlist

Since the last update I cannot add a full album or EP to playlists. I have to add each song individually and it takes a long time and is very frustrating as I do it a lot. seems this feature has just been removed. the only work around is logging into...

  • Visitor
  • Since the last update I cannot add a full album or EP to playlists. I have to add each song individually and it takes a long time and is very frustrating as I do it a lot.  seems this feature h...
  • drewvan
  • Casual Listener
  • 156 Views
  • 2 replies
  • 1 likes
  • 156 Views
  • 2 replies
  • 1 likes

Who else is facing problems regarding new interface of the app

Since the previous update I have not been able to slide back and forth to my favorite part in the same song, I can't replay the previous song, I don't have option of shuffle and repeat, the queue I set is not playing anymore...The next song is totall...

  • Newbie
  • Since the previous update I have not been able to slide back and forth to my favorite part in the same song, I can't replay the previous song, I don't have option of shuffle and repeat, the queue I s...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Family subscribirían

I have recently paid for this Family plan but when I tried yo enter from my mother’s cellphone it pop up a message “you can’t join this plan” “You can only join premium plan of other person every 12 months”

  • Newbie
  • I have recently paid for this Family plan but when I tried yo enter from my mother’s cellphone it pop up a message “you can’t join this plan” “You can only join premium plan of other person every 12 ...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Musique Rap Hip Hop

Salut Partager cet album c'est fantastique merci https://open.spotify.com/album/54xamdSbdzx3JGcTsgCZmI?si=f3Jtr-7JTyagtqT5WJ-HWQ

  • Visitor
  • Salut Partager cet album c'est fantastique merci  https://open.spotify.com/album/54xamdSbdzx3JGcTsgCZmI?si=f3Jtr-7JTyagtqT5WJ-HWQ
  • 174 Views
  • 0 replies
  • 0 likes
  • Album Art and Tracklist
    artist
    Chanson française
    Hip Hop
    music
    Rap
    Spotify
  • 174 Views
  • 0 replies
  • 0 likes

Musique Rap Hip Hop

Salut partager ma playlist sur Spotify merci https://open.spotify.com/playlist/5KKEGpVdLDvYNDLIhiaIk4?si=2063e8d154c74e34

  • Visitor
  • Salut partager ma playlist sur Spotify merci  https://open.spotify.com/playlist/5KKEGpVdLDvYNDLIhiaIk4?si=2063e8d154c74e34
  • 227 Views
  • 0 replies
  • 0 likes
  • Artist album
    Hip Hip
    musica
    New Music
    Saad Saido
  • 227 Views
  • 0 replies
  • 0 likes

30 minutes of "ad free" music.

I know I get what I get with free spotify, but I have to call something out. I find it to be extremely annoying, as well as a lie, when I am told to enjoy 30 minutes of ad free music (from a playlist I have compiled), but am then advertised to with m...

  • Visitor
  • I know I get what I get with free spotify, but I have to call something out.   I find it to be extremely annoying, as well as a lie, when I am told to enjoy 30 minutes of ad free music (from a...
  • 144 Views
  • 0 replies
  • 1 likes
  • 144 Views
  • 0 replies
  • 1 likes

Songs removing and re downloading automatically

Out of nowhere my downloads remove themselves and redo with no input from me, how do I stop this garbage, this stupid app just ate up 2GB of my data doing this. I HADN'T EVEN ADDED ANY NEW SONGS!

  • Gig Goer
  • Out of nowhere my downloads remove themselves and redo with no input from me, how do I stop this garbage, this stupid app just ate up 2GB of my data doing this. I HADN'T EVEN ADDED ANY NEW SONGS!
  • 70 Views
  • 0 replies
  • 0 likes
  • 70 Views
  • 0 replies
  • 0 likes