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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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I want the pop up!

Hello! I opened up the app and it greeted me with a prompt to give 2 months free to a friend and went away before I could click it. How do I get it back. I would love to give my wife a trial before we decide on upgrading our account to duo.

Casual Listener

Hello! I opened up the app and it greeted me with a prompt to give 2 months free to a friend and went away before I could click it. How do I get it back. I would love to give my wife a trial before w...

Tyzam

Casual Listener

830 Views

2 replies

1 likes

  • 830 Views
  • 2 replies
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I have premium account and two phones,

how can I get my premium account on second phone?

Visitor

how can I get my premium account on second phone?

Guilherme-Yuri

Regular

328 Views

1 replies

1 likes

  • 328 Views
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Iwant to quit automatically shuffle mode.

I'm a premium user.I want stuff to fix it.

Newbie

I'm a premium user. I want stuff to fix it.

Sebasty

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
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Solved!! Shuffle on Daily mixes

I really hate the fact that they took shuffle option out of the daily mixes. I’ve seen comments from others saying it would be pointless because it’s already random. Nonsense, the shuffle option changes the order in which songs are played every time....

Casual Listener

I really hate the fact that they took shuffle option out of the daily mixes. I’ve seen comments from others saying it would be pointless because it’s already random. Nonsense, the shuffle option chan...

KEW2610

Casual Listener

844 Views

1 replies

0 likes

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Upgrading Offer Audio Quality, Hi-Fi, Lossless

Traurig, aber wahr:Spotify, einst ein Silberstreifen am Horizont des Musikhimmels, enttäuscht die zahlenden Kunden und Musikliebhaber weltweit selbst noch im Jahre 2020 (!!!) mit mangelhafter Audiorate seines Streamingportals.Während drei große Mitbe...

Newbie

Traurig, aber wahr: Spotify, einst ein Silberstreifen am Horizont des Musikhimmels, enttäuscht die zahlenden Kunden und Musikliebhaber weltweit selbst noch im Jahre 2020 (!!!) mit mangelhafter Aud...

schei_laden

Newbie

18462 Views

15 replies

79 likes

App & Features
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[Desktop] Ukrainian language?

Why in mobile versions of Spotify Ukrainian language available, BUT in desktop there isn't any option to choose Ukrainian???? Spotify, wth??????

Casual Listener

Why in mobile versions of Spotify Ukrainian language available, BUT in desktop there isn't any option to choose Ukrainian???? Spotify, wth??????

293 Views

0 replies

1 likes

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Liked songs is a mess!

So I have an issue with the ‘likes songs’ playlist on some artist pages. With one band in particular when I go to my likes songs I get a list that is a mix of tracks I’ve liked and many I haven’t. Before you say anything I’ve checked and I haven’t li...

Casual Listener

So I have an issue with the ‘likes songs’ playlist on some artist pages. With one band in particular when I go to my likes songs I get a list that is a mix of tracks I’ve liked and many I haven’t. Be...

447 Views

0 replies

0 likes

Liked Songs Playlist
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How do i prevent a song from showing up in Spotify wrapped

A song accidentally played about 60 times while I was sleeping I don't want it to appear on spotify wrapped I think it won't come out if I don't listen to it until the end of the year but I don't know if I can prevent it, is there a way to prevent it...

Casual Listener

A song accidentally played about 60 times while I was sleeping I don't want it to appear on spotify wrapped I think it won't come out if I don't listen to it until the end of the year but I don't kno...

mirayuau

Casual Listener

1501 Views

2 replies

0 likes

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New shuffle button doesn’t work ios

On 8.7.32.1667 the new shuffle feature in playlist doesn’t work on iOS 15.5. Please fix

Roadie

On 8.7.32.1667 the new shuffle feature in playlist doesn’t work on iOS 15.5. Please fix

325 Views

0 replies

1 likes

shuffle
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Spotify Keeps Playing Songs That Aren't In My Mix

Device Type: Samsung GalaxyAfter creating my playlist and listening to my first song, Spotify instantly sends me to a song THAT ISN'T IN MY PLAYLIST. I have autoplay off, and this problem is seriously making me consider using YouTube as an alternativ...

Visitor

Device Type: Samsung Galaxy After creating my playlist and listening to my first song, Spotify instantly sends me to a song THAT ISN'T IN MY PLAYLIST. I have autoplay off, and this problem is seriou...

231 Views

0 replies

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Cannot see speaker device selection icon in Samsun Spotify App - or FireStick app

I use WiiM devices for multi room spotify audio. Works great on iphone, Android tablets etc. On my new Samsung tv, I cannot see the device icon to change speakers. I am using the app from the samsung app store. It is a new tv. I also tried using a fi...

Casual Listener

I use WiiM devices for multi room spotify audio. Works great on iphone, Android tablets etc. On my new Samsung tv, I cannot see the device icon to change speakers. I am using the app from the samsung...

310 Views

0 replies

0 likes

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Premium Spotify Family Plan "canceled"?

I canceled my Family Plan because they said they were completely replacing it with that garbage "blend" bs. Now I'm stuck on a singular Plan, and the people I live with, no longer have it, because I downgraded. THE QUESTION, why would you tell people...

Newbie

I canceled my Family Plan because they said they were completely replacing it with that garbage "blend" bs. Now I'm stuck on a singular Plan, and the people I live with, no longer have it, because I ...

241 Views

0 replies

0 likes

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No way to share playlists, no recommended songs at bottom of playlist

There seems to have been an update removing the three icon button on top of playlists on the iPhone app meaning I can’t share my playlist. Also at the bottom of my playlist there use to be recommended songs to add, this has also been removed? Why and...

Casual Listener

There seems to have been an update removing the three icon button on top of playlists on the iPhone app meaning I can’t share my playlist. Also at the bottom of my playlist there use to be recommende...

197 Views

0 replies

0 likes

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Can't login with Apple ID

Hi,Logging in with email & password: no issuesLogging in with Apple ID (same email address) I get the message : "Incorrect username or password."What can be done to resolve this?Karel.

Newbie

Hi, Logging in with email & password: no issues Logging in with Apple ID (same email address) I get the message : "Incorrect username or password." What can be done to resolve this? Karel.

241 Views

0 replies

0 likes

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Explicit Lyrics Malfunction

I disabled explicit content. The clean versions of songs are played, perfect... But the explicit lyrics are still shown with the new lyric feature. wth!

Regular

I disabled explicit content. The clean versions of songs are played, perfect... But the explicit  lyrics are still shown with the new lyric feature. wth! 

240 Views

0 replies

0 likes

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Explicit content off, lyric genius still shows explicit content

This is outrageous. Clean version playing but my son can read all the explicit content. Unacceptable.

Regular

This is outrageous. Clean version playing but my son can read all the explicit content. Unacceptable.

261 Views

0 replies

0 likes

explicit content
explicit lyrics
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Cancel plan

Como cancelo mi cuenta?

Visitor

Como cancelo mi cuenta?

277 Views

0 replies

0 likes

  • 277 Views
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Can't re-shuffle in the Liked Songs playlist

I noticed that we have the option to choose between "smart shuffle" and "randomize shuffle" in almost every playlist except for the Liked Songs playlist. The main playlist that I use is my Liked Songs playlist so the ability to shuffle as often as po...

Newbie

I noticed that we have the option to choose between "smart shuffle" and "randomize shuffle" in almost every playlist except for the Liked Songs playlist. The main playlist that I use is my Liked Song...

1476 Views

0 replies

8 likes

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Swe: Kan inte göra lista till "Gemensam spellista" längre

Hej! Den 17 februari gjorde jag en spellista för att kunna spela på kontoret och låta andra lägga till låtar = Gemensam spellistaIdag, 24 maj, gjorde jag en ny med ett annat tema men kan inte göra denna lista till Gemensam spellista, endast "bjuda in...

Casual Listener

Hej!  Den 17 februari gjorde jag en spellista för att kunna spela på kontoret och låta andra lägga till låtar = Gemensam spellista Idag, 24 maj, gjorde jag en ny med ett annat tema men kan i...

1622 Views

0 replies

1 likes

shared playlists
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  • 1 likes