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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 448 Views
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  • 448 Views
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Queue Clearing Itself At Random

I've tried multiple times today to queue tracks from someone else's playlist; I will queue 10-15 tracks, and then check back a moment later, and it only shows 3 that I've queued. Earlier, I noticed that it wasn't showing my queued tracks separate fro...

  • Casual Listener
  • I've tried multiple times today to queue tracks from someone else's playlist; I will queue 10-15 tracks, and then check back a moment later, and it only shows 3 that I've queued. Earlier, I noticed t...
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  • 118 Views
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Why wont my playlist play after one song

When I click on a song from my playlist, the next song is a random song not on my playlist. I have logged on and off, updated the app and switched phone on and off and its still doing the same thing. I can't seem to play my playlists

  • Visitor
  • When I click on a song from my playlist, the next song is a random song not on my playlist. I have logged on and off, updated the app and switched phone on and off and its still doing the same thing....
  • ReCel
  • Gig Goer
  • 224 Views
  • 1 replies
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  • 224 Views
  • 1 replies
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bug in my player

Two weeks ago after an update, my player on my phone crashed, anyone else experiencing this too?My cell phone is a poco x3 pro

  • Newbie
  • Two weeks ago after an update, my player on my phone crashed, anyone else experiencing this too? My cell phone is a poco x3 pro
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  • 235 Views
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Only features

How come i van only play xxxtentation features songs and not his Original anymore? Since 3/06/22 around mid day Greenwich time.

  • Visitor
  • How come i van only play xxxtentation features songs and not his Original anymore?  Since  3/06/22 around mid day Greenwich time.
  • 121 Views
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  • 121 Views
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I can't play my Spotify on phone

Hi, I can't play Spotify on phone but Ipad can. I try uninstalled and reinstalled still the same. May I know how.to fox this issue? Thanks.

  • Casual Listener
  • Hi, I can't play Spotify on phone but Ipad can. I try uninstalled and reinstalled still the same. May I know how.to fox this issue? Thanks.
  • Ctroobs
  • Visitor
  • 135 Views
  • 1 replies
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  • 135 Views
  • 1 replies
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Tendina delle notifiche

Buongiorno, vorrei capire perché con il nuovo telefono non vedo più la musica in riproduzione nella tendina delle notifiche (che su quello vecchio vedevo)

  • Visitor
  • Buongiorno, vorrei capire perché con il nuovo telefono non vedo più la musica in riproduzione nella tendina delle notifiche (che su quello vecchio vedevo)
  • 72 Views
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  • 72 Views
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Pre save from tik tok

When you “pre-save” a song from tik tok where does it go? Like is there a special playlist it goes into? Or will I just lose it until I remember to look it up and save it into the playlist I want it in.

  • Casual Listener
  • When you “pre-save” a song from tik tok where does it go? Like is there a special playlist it goes into? Or will I just lose it until I remember to look it up and save it into the playlist I want it ...
  • 313 Views
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  • 313 Views
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"Appears On" Gone Again!!!

I run an indie label, all of my artist are connected through "appears on" feature to allow discovery of artist. My streaming numbers have been reduced by almost 85% per artist because you've removed this feature. Please bring it back so we can mainta...

  • Visitor
  • I run an indie label, all of my artist are connected through "appears on" feature to allow discovery of artist. My streaming numbers have been reduced by almost 85% per artist because you've removed ...
  • 94 Views
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  • 94 Views
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Missing songs

In these 3 Bring Me The Horizon albums are missing songs. What's wrong? Edit: fixed

  • Newbie
  • In these 3 Bring Me The Horizon albums are missing songs. What's wrong?   Edit: fixed
  • 145 Views
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  • 145 Views
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Spotify lowers music quality when opening canva screen

I am using Samsung Galaxy S20 FE, and listening with Galaxy Buds Live that I just got.I noticed that the music quality is really good everywhere else, but it decreases by a lot, when I open single song view or how ever it should be called, (basically...

  • Visitor
  • I am using Samsung Galaxy S20 FE, and listening with Galaxy Buds Live that I just got. I noticed that the music quality is really good everywhere else, but it decreases by a lot, when I open single ...
  • 108 Views
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  • 108 Views
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  • 1 likes

Khmer language in lyrics isn't rendering correctly in spotify web version

Khmer language isn't rendering correctly and is unreadable on web version of Spotify, it seems like Spotify use "spotify-circular" font for rendering but it isn't well support for the language, making it unreadable. this is what incorrect rendered fo...

lynchzival_0-1654050238441.png lynchzival_1-1654050294833.png
  • Newbie
  • Khmer language isn't rendering correctly and is unreadable on web version of Spotify, it seems like Spotify use "spotify-circular" font for rendering but it isn't well support for the language, makin...
  • 129 Views
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  • font
    language
    lyrics
    web
  • 129 Views
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Conexión net

HolaTengo un receiver onkyo tx 8050 con conexión eternet para escuchar música por internet a través de distintas plataformas como Vtunner y Spotify.Al tratar de conectarme con mi cuenta de Spotify me arroja error en mi usuario y contraseña.Cambio de ...

  • Visitor
  • Hola Tengo un receiver onkyo tx 8050 con conexión eternet para escuchar música por internet a través de distintas plataformas como Vtunner y  Spotify. Al tratar de conectarme con mi cuenta de ...
  • 131 Views
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  • 131 Views
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Spotify Premium clears my Queue on iPod for no reason

My name BJ NY USA 5-31-22 The Queue on my Spotify Premium App (on iPod; 6th generation) clears itself for no apparent reason. I deliberately leave the app open when I shut my device off. Sometimes, that saves the list. But, don’t dare go online(Wi-Fi...

  • Casual Listener
  • My name BJ  NY USA  5-31-22   The Queue on my Spotify Premium App (on iPod; 6th generation)  clears itself for no apparent reason. I deliberately leave the app open when I shut ...
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  • 92 Views
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Spotify App on TV's - how do you use it to control device speakers and not just the TV speaker?

If I use the spotify app from app store on Samsung or LG tv's - I can only play the music on the TV speaker. How can I choose the speaker group like I can from the spotify app on an android or iphone? I only want to use the app on TV to control the m...

  • Casual Listener
  • If I use the spotify app from app store on Samsung or LG tv's - I can only play the music on the TV speaker. How can I choose the speaker group like I can from the spotify app on an android or iphone...
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  • 155 Views
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Exact Date of Release

I think that a good feature to add would be when the exact date of the song/album has been released. I like to see the stats for how many streams certain artists have accumulated bur unfortunately, you can only see the year of release. Therefore, you...

  • Roadie
  • I think that a good feature to add would be when the exact date of the song/album has been released. I like to see the stats for how many streams certain artists have accumulated bur unfortunately, y...
  • internettum
  • Music Fan
  • 2953 Views
  • 4 replies
  • 3 likes
  • App & Features
  • 2953 Views
  • 4 replies
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App is closed when playing any song.

This app was working fine. Since today morning, when I am playing any song in the app it's not paying and the app is closing immediately..I tried all possibilities to resolve this issue. But it's not solved.Do anyone faced similer kind of issue ? Ple...

  • Visitor
  • This app was working fine. Since today morning, when I am playing any song in the app it's not paying and the app is closing immediately..I tried all possibilities to resolve this issue. But it's not...
  • Ravim9001
  • Casual Listener
  • 325 Views
  • 4 replies
  • 2 likes
  • 325 Views
  • 4 replies
  • 2 likes

Reinstalled windows and lost my liked song

I made a account in 2020 and reinstalled windows in late 2021made a new account after the reinstall and decided to return to my older account recently and found out all my liked songs on the older account are gone

  • Visitor
  • I made a account in 2020 and reinstalled windows in late 2021 made a new account after the reinstall and decided to return to my older account recently and found out all my liked songs on the older ...
  • Lionisaac1
  • Visitor
  • 254 Views
  • 1 replies
  • 1 likes
  • 254 Views
  • 1 replies
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Spotify Codes

Spotify Codes offer a brand new way for users to share and discover the amazing content on Spotify. It’s as easy as taking a picture.https://spotifycodes.com

  • Roadie
  • Spotify Codes offer a brand new way for users to share and discover the amazing content on Spotify. It’s as easy as taking a picture. https://spotifycodes.com
  • 1985 Views
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  • promotion
  • 1985 Views
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Podcast next episode bug?

Hi, since some weeks now when I listen to a podcast when an episode is finished instead of playing the next episode the app starts playing some random music that I don't even know and that's so annoying. Anyone is having the same problem or know how ...

  • Regular
  • Hi, since some weeks now when I listen to a podcast when an episode is finished instead of playing the next episode the app starts playing some random music that I don't even know and that's so annoy...
  • 143 Views
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  • 143 Views
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Now playing app interface

Hey guys, Please change the interface back to the way it was, having the like dislike buttons on either side of the previous/next buttons is really annoying. It was much better when the like button was across from the name of the song. Plus having it...

  • Visitor
  • Hey guys,   Please change the interface back to the way it was, having the like dislike buttons on either side of the previous/next buttons is really annoying. It was much better when the like...
  • 105 Views
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  • 105 Views
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