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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 2576 Views
  • 0 replies
  • 3 likes
  • 2576 Views
  • 0 replies
  • 3 likes

bug in my player

Two weeks ago after an update, my player on my phone crashed, anyone else experiencing this too?My cell phone is a poco x3 pro

  • Newbie
  • Two weeks ago after an update, my player on my phone crashed, anyone else experiencing this too? My cell phone is a poco x3 pro
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
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Only features

How come i van only play xxxtentation features songs and not his Original anymore? Since 3/06/22 around mid day Greenwich time.

  • Visitor
  • How come i van only play xxxtentation features songs and not his Original anymore?  Since  3/06/22 around mid day Greenwich time.
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

I can't play my Spotify on phone

Hi, I can't play Spotify on phone but Ipad can. I try uninstalled and reinstalled still the same. May I know how.to fox this issue? Thanks.

  • Casual Listener
  • Hi, I can't play Spotify on phone but Ipad can. I try uninstalled and reinstalled still the same. May I know how.to fox this issue? Thanks.
  • Ctroobs
  • Visitor
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Tendina delle notifiche

Buongiorno, vorrei capire perché con il nuovo telefono non vedo più la musica in riproduzione nella tendina delle notifiche (che su quello vecchio vedevo)

  • Visitor
  • Buongiorno, vorrei capire perché con il nuovo telefono non vedo più la musica in riproduzione nella tendina delle notifiche (che su quello vecchio vedevo)
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Pre save from tik tok

When you “pre-save” a song from tik tok where does it go? Like is there a special playlist it goes into? Or will I just lose it until I remember to look it up and save it into the playlist I want it in.

  • Casual Listener
  • When you “pre-save” a song from tik tok where does it go? Like is there a special playlist it goes into? Or will I just lose it until I remember to look it up and save it into the playlist I want it ...
  • 516 Views
  • 0 replies
  • 0 likes
  • 516 Views
  • 0 replies
  • 0 likes

"Appears On" Gone Again!!!

I run an indie label, all of my artist are connected through "appears on" feature to allow discovery of artist. My streaming numbers have been reduced by almost 85% per artist because you've removed this feature. Please bring it back so we can mainta...

  • Visitor
  • I run an indie label, all of my artist are connected through "appears on" feature to allow discovery of artist. My streaming numbers have been reduced by almost 85% per artist because you've removed ...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Missing songs

In these 3 Bring Me The Horizon albums are missing songs. What's wrong? Edit: fixed

  • Newbie
  • In these 3 Bring Me The Horizon albums are missing songs. What's wrong?   Edit: fixed
  • 216 Views
  • 0 replies
  • 1 likes
  • 216 Views
  • 0 replies
  • 1 likes

Spotify lowers music quality when opening canva screen

I am using Samsung Galaxy S20 FE, and listening with Galaxy Buds Live that I just got.I noticed that the music quality is really good everywhere else, but it decreases by a lot, when I open single song view or how ever it should be called, (basically...

  • Visitor
  • I am using Samsung Galaxy S20 FE, and listening with Galaxy Buds Live that I just got. I noticed that the music quality is really good everywhere else, but it decreases by a lot, when I open single ...
  • 218 Views
  • 0 replies
  • 1 likes
  • 218 Views
  • 0 replies
  • 1 likes

Khmer language in lyrics isn't rendering correctly in spotify web version

Khmer language isn't rendering correctly and is unreadable on web version of Spotify, it seems like Spotify use "spotify-circular" font for rendering but it isn't well support for the language, making it unreadable. this is what incorrect rendered fo...

lynchzival_0-1654050238441.png lynchzival_1-1654050294833.png
  • Newbie
  • Khmer language isn't rendering correctly and is unreadable on web version of Spotify, it seems like Spotify use "spotify-circular" font for rendering but it isn't well support for the language, makin...
  • 225 Views
  • 0 replies
  • 0 likes
  • font
    language
    lyrics
    web
  • 225 Views
  • 0 replies
  • 0 likes

Conexión net

HolaTengo un receiver onkyo tx 8050 con conexión eternet para escuchar música por internet a través de distintas plataformas como Vtunner y Spotify.Al tratar de conectarme con mi cuenta de Spotify me arroja error en mi usuario y contraseña.Cambio de ...

  • Visitor
  • Hola Tengo un receiver onkyo tx 8050 con conexión eternet para escuchar música por internet a través de distintas plataformas como Vtunner y  Spotify. Al tratar de conectarme con mi cuenta de ...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Spotify Premium clears my Queue on iPod for no reason

My name BJ NY USA 5-31-22 The Queue on my Spotify Premium App (on iPod; 6th generation) clears itself for no apparent reason. I deliberately leave the app open when I shut my device off. Sometimes, that saves the list. But, don’t dare go online(Wi-Fi...

  • Casual Listener
  • My name BJ  NY USA  5-31-22   The Queue on my Spotify Premium App (on iPod; 6th generation)  clears itself for no apparent reason. I deliberately leave the app open when I shut ...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
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Spotify App on TV's - how do you use it to control device speakers and not just the TV speaker?

If I use the spotify app from app store on Samsung or LG tv's - I can only play the music on the TV speaker. How can I choose the speaker group like I can from the spotify app on an android or iphone? I only want to use the app on TV to control the m...

  • Casual Listener
  • If I use the spotify app from app store on Samsung or LG tv's - I can only play the music on the TV speaker. How can I choose the speaker group like I can from the spotify app on an android or iphone...
  • 281 Views
  • 0 replies
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  • 281 Views
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Exact Date of Release

I think that a good feature to add would be when the exact date of the song/album has been released. I like to see the stats for how many streams certain artists have accumulated bur unfortunately, you can only see the year of release. Therefore, you...

  • Roadie
  • I think that a good feature to add would be when the exact date of the song/album has been released. I like to see the stats for how many streams certain artists have accumulated bur unfortunately, y...
  • internettum
  • Gig Goer
  • 7041 Views
  • 4 replies
  • 3 likes
  • App & Features
  • 7041 Views
  • 4 replies
  • 3 likes

App is closed when playing any song.

This app was working fine. Since today morning, when I am playing any song in the app it's not paying and the app is closing immediately..I tried all possibilities to resolve this issue. But it's not solved.Do anyone faced similer kind of issue ? Ple...

  • Visitor
  • This app was working fine. Since today morning, when I am playing any song in the app it's not paying and the app is closing immediately..I tried all possibilities to resolve this issue. But it's not...
  • Ravim9001
  • Casual Listener
  • 497 Views
  • 4 replies
  • 2 likes
  • 497 Views
  • 4 replies
  • 2 likes

Reinstalled windows and lost my liked song

I made a account in 2020 and reinstalled windows in late 2021made a new account after the reinstall and decided to return to my older account recently and found out all my liked songs on the older account are gone

  • Visitor
  • I made a account in 2020 and reinstalled windows in late 2021 made a new account after the reinstall and decided to return to my older account recently and found out all my liked songs on the older ...
  • Lionisaac1
  • Visitor
  • 344 Views
  • 1 replies
  • 1 likes
  • 344 Views
  • 1 replies
  • 1 likes

Spotify Codes

Spotify Codes offer a brand new way for users to share and discover the amazing content on Spotify. It’s as easy as taking a picture.https://spotifycodes.com

  • Roadie
  • Spotify Codes offer a brand new way for users to share and discover the amazing content on Spotify. It’s as easy as taking a picture. https://spotifycodes.com
  • 2491 Views
  • 0 replies
  • 0 likes
  • promotion
  • 2491 Views
  • 0 replies
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Podcast next episode bug?

Hi, since some weeks now when I listen to a podcast when an episode is finished instead of playing the next episode the app starts playing some random music that I don't even know and that's so annoying. Anyone is having the same problem or know how ...

  • Regular
  • Hi, since some weeks now when I listen to a podcast when an episode is finished instead of playing the next episode the app starts playing some random music that I don't even know and that's so annoy...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
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Now playing app interface

Hey guys, Please change the interface back to the way it was, having the like dislike buttons on either side of the previous/next buttons is really annoying. It was much better when the like button was across from the name of the song. Plus having it...

  • Visitor
  • Hey guys,   Please change the interface back to the way it was, having the like dislike buttons on either side of the previous/next buttons is really annoying. It was much better when the like...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
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WEB player For Mobile or application

application can be reduce cover album and show lyric ? When iam read lyric and listen to music now Change music why Show me the Cover album i want to read lyric and listening continus why .. i want Show lyric like Web player and small Cover album in ...

  • Newbie
  • application can be reduce cover album and show lyric ?   When iam read lyric and  listen to music  now Change music  why Show me the Cover album  i want to read ly...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Stop purging bands for ideological reasons

For some time now Spotify has been removing politically extreme bands, exclusively right wing ones. So while far left groups can spout all the radical and violent rhetoric they want, that privilege isn't extended both ways. Why? Who are you, Spotify,...

  • Roadie
  • For some time now Spotify has been removing politically extreme bands, exclusively right wing ones. So while far left groups can spout all the radical and violent rhetoric they want, that privilege i...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes