Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
I can heart some of my playlists but not others. Why is that? (See examples) (I use Soundiiz to transfer playlists to Qobuz but it only works if I heart them first).
I can heart some of my playlists but not others. Why is that? (See examples) (I use Soundiiz to transfer playlists to Qobuz but it only works if I heart them first).
182 Views
0 replies
0 likes
I am a Vivo mobile user i had an issue with Spotify that it didn't work whenever I start a song it used to crash but it was fixed, suddenly the app started crashing again today please help me
I am a Vivo mobile user i had an issue with Spotify that it didn't work whenever I start a song it used to crash but it was fixed, suddenly the app started crashing again today please help me🙏🏻
Casual Listener
306 Views
1 replies
1 likes
hi i bought a samsung watch 3 and i i have some issue with spotify in tizen OS latest version A70 one ui3.1 is my phone first remote mode is not work (connect to bluetooth to use spotify) every thing is connected but its not work thst is the reason i...
hi i bought a samsung watch 3 and i i have some issue with spotify in tizen OS latest version A70 one ui3.1 is my phone first remote mode is not work (connect to bluetooth to ...
Regular
752 Views
4 replies
0 likes
Hello I try to play a spotify playlist on a Google Nest device with a python script.Unfortunately nothing I have tried has worked. Does anyone have an idea? THX
Hello I try to play a spotify playlist on a Google Nest device with a python script. Unfortunately nothing I have tried has worked. Does anyone have an idea? THX
337 Views
0 replies
0 likes
When playing a song on Spotify app the app closing automatically bouncing back to mobile home page,this is a issue which Vivo users faced few days a back,now again this issue occurred,which i noticed in my Vivo x70 pro mobile today morning,I tried lo...
When playing a song on Spotify app the app closing automatically bouncing back to mobile home page,this is a issue which Vivo users faced few days a back,now again this issue occurred,which i noticed...
308 Views
0 replies
1 likes
Recently Spotify group session has changed to being turned on by default and I cannot find a way to change it back to being off by default. This is private a personal data and therefore should be off by default and only on when people opt in to shari...
Recently Spotify group session has changed to being turned on by default and I cannot find a way to change it back to being off by default. This is private a personal data and therefore should ...
189 Views
0 replies
0 likes
Adverts in Podcasts - no thanks Your algorithm to find new music is rubbish I've been a member since 2015 - it started at $9.99 a month currently $18.99 118,000 minutes listened last year - over 2000 artists
Adverts in Podcasts - no thanks Your algorithm to find new music is rubbish I've been a member since 2015 - it started at $9.99 a month currently $18.99 118,000...
298 Views
0 replies
0 likes
Exactly as the title says. My liked songs playlist has 16 songs in it Pictured But I cant find the songs ive liked anywhere. In any of my playlists. Even if I download the liked playlist they dont show up. Ive tried deleting the cache and reinstallin...
Exactly as the title says. My liked songs playlist has 16 songs in it Pictured But I cant find the songs ive liked anywhere. In any of my playlists. Even if I d...
Music Fan
310 Views
1 replies
0 likes
Hello! I listen to a lot of instrumental (wordless, lyric-less) music. When I'm listening to a house or EDM playlist, I like the gapless playback and some crossfade between songs. However, some playlists sound strange when subjected to the same treat...
Hello! I listen to a lot of instrumental (wordless, lyric-less) music. When I'm listening to a house or EDM playlist, I like the gapless playback and some crossfade between songs. However, some playl...
279 Views
0 replies
0 likes
https://media.discordapp.net/attachments/660986094657208353/976303208005783572/Screenshot_20220517-190011_Snapchat.jpg anybody know how to fix this
https://media.discordapp.net/attachments/660986094657208353/976303208005783572/Screenshot_20220517-190011_Snapchat.jpg anybody know how to fix this
Casual Listener
1901 Views
4 replies
3 likes
I’ve been listening to Spotify since before the pandemic and I absolutely love it. However, the ability to preview a song before adding it to a playlist has be taken from the app which makes it harder to discover new music to listen to.
I’ve been listening to Spotify since before the pandemic and I absolutely love it. However, the ability to preview a song before adding it to a playlist has be taken from the app which makes it harde...
236 Views
0 replies
3 likes
I've tried multiple times today to queue tracks from someone else's playlist; I will queue 10-15 tracks, and then check back a moment later, and it only shows 3 that I've queued. Earlier, I noticed that it wasn't showing my queued tracks separate fro...
I've tried multiple times today to queue tracks from someone else's playlist; I will queue 10-15 tracks, and then check back a moment later, and it only shows 3 that I've queued. Earlier, I noticed t...
246 Views
0 replies
0 likes
When I click on a song from my playlist, the next song is a random song not on my playlist. I have logged on and off, updated the app and switched phone on and off and its still doing the same thing. I can't seem to play my playlists
When I click on a song from my playlist, the next song is a random song not on my playlist. I have logged on and off, updated the app and switched phone on and off and its still doing the same thing....
Gig Goer
366 Views
1 replies
0 likes
Two weeks ago after an update, my player on my phone crashed, anyone else experiencing this too?My cell phone is a poco x3 pro
Two weeks ago after an update, my player on my phone crashed, anyone else experiencing this too? My cell phone is a poco x3 pro
315 Views
0 replies
0 likes
How come i van only play xxxtentation features songs and not his Original anymore? Since 3/06/22 around mid day Greenwich time.
How come i van only play xxxtentation features songs and not his Original anymore? Since 3/06/22 around mid day Greenwich time.
228 Views
0 replies
0 likes
Hi, I can't play Spotify on phone but Ipad can. I try uninstalled and reinstalled still the same. May I know how.to fox this issue? Thanks.
Hi, I can't play Spotify on phone but Ipad can. I try uninstalled and reinstalled still the same. May I know how.to fox this issue? Thanks.
Visitor
300 Views
1 replies
0 likes
Buongiorno, vorrei capire perché con il nuovo telefono non vedo più la musica in riproduzione nella tendina delle notifiche (che su quello vecchio vedevo)
Buongiorno, vorrei capire perché con il nuovo telefono non vedo più la musica in riproduzione nella tendina delle notifiche (che su quello vecchio vedevo)
145 Views
0 replies
0 likes
When you “pre-save” a song from tik tok where does it go? Like is there a special playlist it goes into? Or will I just lose it until I remember to look it up and save it into the playlist I want it in.
When you “pre-save” a song from tik tok where does it go? Like is there a special playlist it goes into? Or will I just lose it until I remember to look it up and save it into the playlist I want it ...
536 Views
0 replies
0 likes
I run an indie label, all of my artist are connected through "appears on" feature to allow discovery of artist. My streaming numbers have been reduced by almost 85% per artist because you've removed this feature. Please bring it back so we can mainta...
I run an indie label, all of my artist are connected through "appears on" feature to allow discovery of artist. My streaming numbers have been reduced by almost 85% per artist because you've removed ...
179 Views
0 replies
0 likes
In these 3 Bring Me The Horizon albums are missing songs. What's wrong? Edit: fixed
In these 3 Bring Me The Horizon albums are missing songs. What's wrong? Edit: fixed
234 Views
0 replies
1 likes
