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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1208 Views
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  • 2 likes
  • 1208 Views
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  • 2 likes

cast spotify on Alexa from this App

Sorry if this topic already exists.I use since years Spotify with 3 google home and i choose from the app to cast music on.I bought an alexa dot but i don't find it in the list of the connected device. So i can't cast music on it even if it is connec...

  • Newbie
  • Sorry if this topic already exists. I use since years Spotify with 3 google home and i choose from the app to cast music on. I bought an alexa dot but i don't find it in the list of the connected d...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
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  • 0 likes

Samsung smart TV app plays hidden songs

I have Premium. I'm playing one of my Daily mixes. I hide some songs in it using the Android app. Then I go to play the same daily mix on the Samsung smart TV app version 2.1.10, which is the latest version available. Then the hidden songs continue t...

  • Newbie
  • I have Premium. I'm playing one of my Daily mixes. I hide some songs in it using the Android app. Then I go to play the same daily mix on the Samsung smart TV app version 2.1.10, which is the latest ...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Students plan

So I'm a student that has been using Spotify for, 3 years this is my fourth and I just got informed that I won't be able to use Spotify Premium with a Student plan from now on. I was wondering, why that is a thing? Also is there a way to use it more ...

  • Visitor
  • So I'm a student that has been using Spotify for, 3 years this is my fourth and I just got informed that I won't be able to use Spotify Premium with a Student plan from now on. I was wondering, why t...
  • 178 Views
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  • 178 Views
  • 0 replies
  • 0 likes

JRE won't play on phone, keeps switching to desktop

When I play an episode of JRE, the Joe Rogan Experience, on my phone Spotify insists on switching the output to my desktop. Effectively I cannot listen to JRE on my phone if I leave Spotify open on my PC. I've only noticed this with JRE, but I'm curi...

  • Casual Listener
  • When I play an episode of JRE, the Joe Rogan Experience, on my phone Spotify insists on switching the output to my desktop. Effectively I cannot listen to JRE on my phone if I leave Spotify open on m...
  • 174 Views
  • 0 replies
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  • 174 Views
  • 0 replies
  • 0 likes

Enable folder and/or enhanced filtering for Albums!!!

Whilst the playlist functionality in Spotify is great, as are the algorithms that recommend new music and create new playlists, I'm also someone who likes to build a collection of albums, and I have a pretty eclectic taste. I've got quite a few album...

  • Regular
  • Whilst the playlist functionality in Spotify is great, as are the algorithms that recommend new music and create new playlists, I'm also someone who likes to build a collection of albums, and I have ...
  • 209 Views
  • 0 replies
  • 1 likes
  • 209 Views
  • 0 replies
  • 1 likes

Cant log in anymore om macbook

I am sure a put the right password and email but I can't log in on my macbook? On my phone its working! When I try "reset password " I cant click on sent. Can anyone help me?

  • Visitor
  • I am sure a put the right password and email but I can't log in on my macbook? On my phone its working! When I try "reset password " I cant click on sent. Can anyone help me?
  • 116 Views
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  • 116 Views
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Songs in playlist don't get played

I have over 1,600 songs in my playlist and have shuffle on but the same random songs keep playing. How do I get all of my songs included in the shuffle ?

  • Music Fan
  • I have over 1,600 songs in my playlist and have shuffle on but the same random songs keep playing.  How do I get all of my songs included in the shuffle ?
  • 157 Views
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  • 157 Views
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  • 1 likes

cannot turn off shuffle

Shuffle activates by itself and cannot be turned off on personal playlists. The shuffle icon indicates it should be off, and trying to manually turn it on/off doesn't work.This has been happening on MacOS, Android and Linux for months now.

  • Casual Listener
  • Shuffle activates by itself and cannot be turned off on personal playlists. The shuffle icon indicates it should be off, and trying to manually turn it on/off doesn't work. This has been happening o...
  • MateusM
  • Spotify Star
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Block a playlist

Hi there, I often use google home to play my “discover weekly” playlist by Spotify. Recently, google is only opening a random playlist that is called “discover weekly”. It’s very annoying to hear it every time I ask google to play DISCOVER WEEKLY. Is...

  • Visitor
  • Hi there,  I often use google home to play my “discover weekly” playlist by Spotify. Recently, google is only opening a random playlist that is called “discover weekly”. It’s very annoying to h...
  • 158 Views
  • 0 replies
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  • 158 Views
  • 0 replies
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Remove lyrics tab from mobile

My dream is to have an ipad that that has my playlist open on my desk while i work. the contrast-y tab 'lyrics' is always there and bums me out. even in the outragous instance that i would want to look up lyrics i would forget that the tab is in spot...

  • Visitor
  • My dream is to have an ipad that that has my playlist open on my desk while i work. the contrast-y tab 'lyrics' is always there and bums me out. even in the outragous instance that i would want to lo...
  • 740 Views
  • 0 replies
  • 1 likes
  • 740 Views
  • 0 replies
  • 1 likes

Last years statistics.

Hello world. I would like to know if it's possible to ascertain my statistics from year 2020 and so on. Thanks

  • Visitor
  • Hello world. I would like to know if it's possible to ascertain my statistics from year 2020 and so on. Thanks 
  • 164 Views
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  • 164 Views
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premium_au quebec

comment je peux m'inscrire à premium si j'habite au Québec ? la promotion en cours exclue notre province . merci

  • Visitor
  • comment je peux m'inscrire à premium si j'habite au Québec ? la promotion en cours exclue notre province . merci
  • Jose_M
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
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Spotify premium in Quebec

This garbage, it’s impossible to get premium in Quebec? It’s already difficult to not have premium on the app…now I get to the browser and I can’t even pay for premium…going back to Apple Music…

  • Visitor
  • This garbage, it’s impossible to get premium in Quebec? It’s already difficult to not have premium on the app…now I get to the browser and I can’t even pay for premium…going back to Apple Music…
  • Jose_M
  • Spotify Star
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

It's January but still I didn't get my Spotify wrapped

I did everything I could do but I still didn't get my Spotify wrapped. One day my Spotify wrapped show up but when I clicked on it it was only black screen and the next day it didn't show up again. I updated it , clear all caches , log out , uninstal...

  • Casual Listener
  • I did everything I could do but I still didn't get my Spotify wrapped. One day my Spotify wrapped show up but when I clicked on it it was only black screen and the next day it didn't show up again. I...
  • 137 Views
  • 0 replies
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  • 137 Views
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Hard to find my playlist on spotify...

My playlist Rainy Day Blues-if I type it in, only Spotify's Rainy Day Blues comes up, even when I include my name, JDFSEA. When someone told me about this, I didn't believe it, but it coincided with my numbers dropping off. Do you really need to grab...

  • Newbie
  • My playlist Rainy Day Blues-if I type it in, only Spotify's Rainy Day Blues comes up, even when I include my name, JDFSEA. When someone told me about this, I didn't believe it, but it coincided with ...
  • 141 Views
  • 0 replies
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  • 141 Views
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New feature Suggestion - Fa(u)n Facts

Hello, I was listening to a song while reading the lyrics and a desire came to my mind to find more info about who contributed to it's composition and what's the meaning / reason why the band composed it etc.How about building a "Fan Fact" feature in...

  • Casual Listener
  • Hello,   I was listening to a song while reading the lyrics and a desire came to my mind to find more info about who contributed to it's composition and what's the meaning / reason why the ban...
  • 149 Views
  • 0 replies
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  • 149 Views
  • 0 replies
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premium family fail

Allo, pourquoi il n'y a plus le lien ajouter un membre de la famille ?

  • Visitor
  • Allo, pourquoi il n'y a plus le lien ajouter un membre de la famille ?
  • Bittencourt
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

redeeming gift cards is a pain

i received a 3 month premium giftcard and the process to redeem it is super cumbersome and inconvenient...i am a premium member, but apparently, because i am already a premium member, i have to cancel my subscription first then redeem this giftcard. ...

redeem.png
  • Casual Listener
  • i received a 3 month premium giftcard and the process to redeem it is super cumbersome and inconvenient... i am a premium member, but apparently, because i am already a premium member, i have to can...
  • user-removed
  • Not applicable
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Joe beast vs kpop beast, No more or just No?

Hey, i guess Joe Beasts song "No",on The Wash Ost, got mixed up with the lyrics of the Kpop band Beast and their song No More in the app huh?

  • Newbie
  • Hey, i guess Joe Beasts song "No",on The Wash Ost, got mixed up with the lyrics of the Kpop band Beast and their song No More in the app huh? 🤔😂
  • 202 Views
  • 0 replies
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  • 202 Views
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Country language

Dear sirs, about One Month the Spotify promos as start to speak on foraign language. Um listening um Portugal but the Spotify promo comes on Portugal from Brazil... This os not the same language and is very ridiculous... O ask to Spotify take a step ...

  • Casual Listener
  • Dear sirs, about One Month the Spotify promos as start to speak on foraign language. Um listening um Portugal but the Spotify promo comes on Portugal from Brazil... This os not the same language and ...
  • 134 Views
  • 0 replies
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  • 134 Views
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