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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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How can I view Wrapped?

Wrapped seems to have vanished from the iPhone app. How can I view it again? Thanks!

Roadie

Wrapped seems to have vanished from the iPhone app. How can I view it again?   Thanks!

maxartist23

Roadie

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Is it possible to access Spotify wrapped artist messages again?

I remember getting them this year and i would like to have some way to save them to be able to go back to them but it seems like they are gone now. Any way to access that? I would really like to be able to see those again (and ideally keep access to ...

Regular

I remember getting them this year and i would like to have some way to save them to be able to go back to them but it seems like they are gone now. Any way to access that?   I would really lik...

817 Views

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Connecting bluetooth speaker

Is it possible to add a speaker as a device as opposed to a mobile. I have a 10 year old who has a speaker but no phone. I want her to access Spotify but not my profile as we cannot listen concurrently. any help thanks!

Casual Listener

Is it possible to add a speaker as a device as opposed to a mobile.   I have a 10 year old who has a speaker but no phone. I want her to access Spotify but not my profile as we cannot listen c...

302 Views

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Can’t find my University on Spotify

Hello, I study at Durham University but I can’t find it on Spotify when I try to make a student premium account. I also can’t find any other UK uni on there

Visitor

Hello, I study at Durham University but I can’t find it on Spotify when I try to make a student premium account. I also can’t find any other UK uni on there

265 Views

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playlist problem

random songs just start playing after want to play a specific playlist

Visitor

random songs just start playing after want to play a specific playlist

171 Views

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Playback settings

Playback settings wont work on my alexa but work with my airpods

Visitor

Playback settings wont work on my alexa but work with my airpods

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Sleep timer music in Wrapped

Since a few months I have been using Spotify's sleep timer. Will this sleep music be added to my Spotify Wrapped 2022? I'm hoping the app is smart enough to exclude these from the playlist, as I don't really consider them songs I actively listened to...

Casual Listener

Since a few months I have been using Spotify's sleep timer. Will this sleep music be added to my Spotify Wrapped 2022?   I'm hoping the app is smart enough to exclude these from the playlist, ...

ThornoHammer

Casual Listener

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shuffle is horrendous

I have over 4,000 songs saved and the shuffle keeps playing the same artists and songs over and over again. I'll look through it and realize there are so many songs I have barely heard. I'll have to be constantly skipping just to get to something dif...

Newbie

I have over 4,000 songs saved and the shuffle keeps playing the same artists and songs over and over again. I'll look through it and realize there are so many songs I have barely heard. I'll have to ...

janenrobert

Casual Listener

1116 Views

6 replies

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Are the 'made for me' running playlists with given BPM gone?

My most used feature was the 'made for me' playlists with fixed BPM found under Search -> Workout. The one I listened to most while running was called Power Run, with 160 BPM. It dominated my year wrapup. It was great. And now it's not there anymore....

Newbie

My most used feature was the 'made for me' playlists with fixed BPM found under Search -> Workout. The one I listened to most while running was called Power Run, with 160 BPM. It dominated my year...

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block a profile

I blocked a profile but every time I close the App, it is unblocked. Could you help me?

Newbie

I blocked a profile but every time I close the App, it is unblocked. Could you help me?

254 Views

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Incorrect editorial plays?

Hi, my band recently released a track and I've been monitoring our playlists etc because we submitted for editorials (of course). I can see that we have had some plays in "All New Rock" and "All New Punk" by Spotify, but when I look at the playlists ...

Newbie

Hi, my band recently released a track and I've been monitoring our playlists etc because we submitted for editorials (of course).   I can see that we have had some plays in "All New Rock" and ...

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Problem whit facture of pay

They charged me for the Spotify service this month and it is supposed to be reflected until March 1, 2023.

Visitor

They charged me for the Spotify service this month and it is supposed to be reflected until March 1, 2023.

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Random Username or Not

Hi, I was wondering what is the reason why we can no longer set our Spotify username as freely as we used to? Privacy? Or performance? I don't know the reason, but I would be happier if I could set it myself instead of a random string. I would like t...

Newbie

Hi, I was wondering what is the reason why we can no longer set our Spotify username as freely as we used to? Privacy? Or performance? I don't know the reason, but I would be happier if I c...

281 Views

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Superuser Contribution Fonction Sing (karaoke) en France

Bonjour.avez vous une idée quand la fonction Sing (karaoke) sera disponible en France ?merci Charlie

Visitor

Bonjour. avez vous une idée quand la fonction Sing (karaoke) sera disponible en France ? merci  Charlie

Eni

Moderator

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Why I still didn't get my Spotify wrapped?

I did everything I could do but I still didn't get my Spotify wrapped. One day my Spotify wrapped show up but when I clicked on it it was only black screen and the next day it didn't show up again. I updated it , clear all caches , log out , uninstal...

Casual Listener

I did everything I could do but I still didn't get my Spotify wrapped. One day my Spotify wrapped show up but when I clicked on it it was only black screen and the next day it didn't show up again. I...

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Savant App

Trying to get Spotify setup in the Savant App. Setup error saying I need a premium subscription which I have. Any assistance would be greatly appreciated. KG

Newbie

Trying to get Spotify setup in the Savant App.  Setup error saying I need a premium subscription which I have.  Any assistance would be greatly appreciated.   KG

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Infos concernant le temps d'une musique

Salut à tous, depuis quelques semaines, a chaque fois que je lance une playlist liée à un artiste ou un titre, je me retrouve avec au moins 6 musiques sur 10 qui font moins de 3min (j'écoute énormément de techno, autant vous dire qu'en général c'est ...

Visitor

Salut à tous, depuis quelques semaines, a chaque fois que je lance une playlist liée à un artiste ou un titre, je me retrouve avec au moins 6 musiques sur 10 qui font moins de 3min (j'écoute énorméme...

226 Views

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New Android device: impossible to log in my account

Hello,I'm trying to reinstall Spotify on my new Android device, and I can't log in.It's written "Cette combinaison adresse e-mail/mot de passe est incorrecte", but I even don't get to the connection file (I haven't written any email adress nor passwo...

Visitor

Hello, I'm trying to reinstall Spotify on my new Android device, and I can't log in. It's written "Cette combinaison adresse e-mail/mot de passe est incorrecte", but I even don't get to the connect...

Reija_

Visitor

282 Views

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Unable to put playlists onto desktop

I have a severely autistic son who loves his premium spotify i download playlists onto his tablet and so that he can find them when i have completed one i press the 3 dots and select the bottom option which allows you to put it on the desktop this op...

Newbie

I have a severely  autistic son who loves his premium spotify i download playlists onto his tablet and so that he can find them when i have completed one i press the 3 dots and select the bottom...

209 Views

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