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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 425 Views
  • 0 replies
  • 2 likes
  • 425 Views
  • 0 replies
  • 2 likes

Like button has The bad bunny "Un verano sin ti" heart instead of the green heart

I have seen people complaining about not having a like button but i have it and want to know if it will be permanent

  • Visitor
  • I have seen people complaining about not having a like button but i have it and want to know if it will be permanent 
  • Ritic
  • Visitor
  • 5054 Views
  • 1 replies
  • 3 likes
  • 5054 Views
  • 1 replies
  • 3 likes

Removing old devices from my account

How do I remove any older device that is no longer being used? My spotify is not letting me download my playlists for offline use, asking me to remove all downloads from another device

  • Casual Listener
  • How do I remove any older device that is no longer being used? My spotify is not letting me download my playlists for offline use, asking me to remove all downloads from another device
  • Thefreak223
  • Visitor
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Blocked list or unblock anyone

Hello so i block my friend 2 weeks ago and now i cant explain whats going on I can find her account, I can like her playlists, but I can't follow her or unblock her.however she cannot view my account in any way guys how can i fix it please help.

  • Newbie
  • Hello so i block my friend 2 weeks ago and now i cant explain whats going on I can find her account, I can like her playlists, but I can't follow her or unblock her. however she cannot view my accou...
  • KenzaElghaib
  • Casual Listener
  • 2485 Views
  • 1 replies
  • 1 likes
  • 2485 Views
  • 1 replies
  • 1 likes

Guidelines track titles (capitalization) / Standard Title Casing

Hi everyone!Hopefully someone can help me with this mystery. I'm going to release a song for the first time. After that I can create a Spotify for Artist account. I'm orienting for distributors. To me, CDBaby seemed the best. But there is a problem. ...

  • Casual Listener
  • Hi everyone! Hopefully someone can help me with this mystery. I'm going to release a song for the first time. After that I can create a Spotify for Artist account. I'm orienting for distri...
  • PeterVR
  • Casual Listener
  • 898 Views
  • 2 replies
  • 1 likes
  • App & Features
  • 898 Views
  • 2 replies
  • 1 likes

Reembolso

Eu estava usando os 3 meses grátis do spotify premium, mas não consegui cancelar minha assinatura e agora esou sendo cobrado e gostaria que fizessem o estorno do valor.

  • Casual Listener
  • Eu estava usando os 3 meses grátis do spotify premium, mas não consegui cancelar minha assinatura e agora esou sendo cobrado e gostaria que fizessem o estorno do valor.
  • Bittencourt
  • Spotify Star
  • 208 Views
  • 5 replies
  • 1 likes
  • 208 Views
  • 5 replies
  • 1 likes

Android Widget Better

The Android widget is limited and unversatile compared to other music apps. I would like to be able to adjust it in size, transparency and color, as well as add other functionalities (shuffle, repeat, etc). Let's get 100 likes to improve it.

  • Newbie
  • The Android widget is limited and unversatile compared to other music apps. I would like to be able to adjust it in size, transparency and color, as well as add other functionalities (shuffle, repeat...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Canvas com problema

Boa noite equipe do Spotify, gostaria de fazer uma reclamação ao respeito das canvas, a função não aparece para mim desde que troquei a assinatura da minha conta (free para premium) e gostaria muito que fosse resolvido pois eu gosto bastante dessa fu...

  • Casual Listener
  • Boa noite equipe do Spotify,   gostaria de fazer uma reclamação ao respeito das canvas, a função não aparece para mim desde que troquei a assinatura da minha conta (free para premium) e gostar...
  • Bittencourt
  • Spotify Star
  • 345 Views
  • 3 replies
  • 0 likes
  • Canva
    Spotify erro
  • 345 Views
  • 3 replies
  • 0 likes

VOTE YES - Why does it erase the time of a podcast after watching once?

Once you start a podcast, it says how much is remaining for the podcast. Once it's complete, it says you watched this. It's so silly, why can't I know the length of time of a podcast that I may want to watch again? Please fix this! I added the obnoxi...

  • Casual Listener
  • Once you start a podcast, it says how much is remaining for the podcast.  Once it's complete, it says you watched this.  It's so silly, why can't I know the length of time of a podcast that...
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Superuser Contribution Make the musical time capsule accessible via computer

I thought that the playlist-in-a-bottle idea was really cool, but I don't have a phone. I discovered that you can't make it on the computer. This seems ridiculous, so I suggest that you make it usable on PC as well as on mobile devices. Thank you!

  • Visitor
  • I thought that the playlist-in-a-bottle idea was really cool, but I don't have a phone. I discovered that you can't make it on the computer. This seems ridiculous, so I suggest that you make it usabl...
  • 73 Views
  • 0 replies
  • 0 likes
  • 73 Views
  • 0 replies
  • 0 likes

Kapitelmarker

Wie kann ich in einem Hörbuch Kapitelmarker setzen und temporär in eine andere Playlist wechseln?

  • Visitor
  • Wie kann ich in einem Hörbuch Kapitelmarker setzen und temporär in eine andere Playlist wechseln? 
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Radio on shuffle

when i listen to a radio station created by Spotify off of a song or artist, why does it shuffle (even when the shuffle tab is OFF) and how do i stop the shuffling?

  • Visitor
  • when i listen to a radio station created by Spotify off of a song or artist, why does it shuffle (even when the shuffle tab is OFF) and how do i stop the shuffling?
  • Adam109
  • Visitor
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Why force shuffle-only on an ad-supported Free account?

This change makes no sense other than to create a barrier for Free users. $10/mo seems like an unfair fee to charge to be able to toggle a very basic playback feature. Free is already ad-support. To not shuffle music can't possibly cost even a fracti...

  • Casual Listener
  • This change makes no sense other than to create a barrier for Free users.  $10/mo seems like an unfair fee to charge to be able to toggle a very basic playback feature.  Free is already ad-...
  • 141 Views
  • 0 replies
  • 0 likes
  • ad-supported
    Free
    shuffle
  • 141 Views
  • 0 replies
  • 0 likes

missed hits 2022

I cannot find my missed hits 2022 anymore

  • Newbie
  • I cannot find my missed hits 2022 anymore
  • Dashiff
  • Casual Listener
  • 564 Views
  • 2 replies
  • 3 likes
  • 564 Views
  • 2 replies
  • 3 likes

What does the red heart in liked title mean?

Recently when scrolling through my liked song i've noticed that one of them has a red heart instead of a green one. I couldn't find what it was. Can anyone help me?

aile2pouleett__1-1670350550418.png
  • Casual Listener
  • Recently when scrolling through my liked song i've noticed that one of them has a red heart instead of a green one. I couldn't find what it was. Can anyone help me?    
  • auric7777
  • Newbie
  • 11204 Views
  • 7 replies
  • 3 likes
  • 11204 Views
  • 7 replies
  • 3 likes

Y

My music isn't downloading 

  • Newbie
  • My music isn't downloading 
  • HalfNathan
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Claiming my band - The Rip Torn

I'm having trouble claiming my band page. I just want to add a bio and some pics. Help.

  • Visitor
  • I'm having trouble claiming my band page. I just want to add a bio and some pics. Help.  
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Question on adding local music

I can see in the settings you can add local music that you own to Spotify. If it is an entire album, how do you get it to show up under your Library under Albums???

  • Newbie
  • I can see in the settings you can add local music that you own to Spotify.  If it is an entire album, how do you get it to show up under your Library under Albums???
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Playlist stuff

Hi, I was wondering, I listen to a lot of self made playlists when I go out for 2/3 hour walks (daily of twice daily) and often I wanna continue listening where I left off the day before. But every time the app on my phone opens with the last song pl...

  • Casual Listener
  • Hi,   I was wondering, I listen to a lot of self made playlists when I go out for 2/3 hour walks  (daily of twice daily) and often I wanna continue listening where I left off the day befo...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Adding the amount of plays a song has right next to it on iOS

Has anyone realized that on desktop that the amount of times a song has been played is just to the right of the name of every song? For premium on iOS you can only see the amount of plays a song has for the top five popular songs that an artist has. ...

  • Visitor
  • Has anyone realized that on desktop that the amount of times a song has been played is just to the right of the name of every song? For premium on iOS you can only see the amount of plays a song has ...
  • 118 Views
  • 0 replies
  • 1 likes
  • 118 Views
  • 0 replies
  • 1 likes

Vanessa

No me aparecen los podcast. Soy de Venezuela y esta opción ya está habilitada según tengo entendido. Tengo amigos a los que les aparece y a mi no. ¿Cómo puedo activarlo? ¿Por qué ocurre esto? Tengo cuenta premium.

  • Visitor
  • No me aparecen los podcast. Soy de Venezuela y esta opción ya está habilitada según tengo entendido. Tengo amigos a los que les aparece y a mi no. ¿Cómo puedo activarlo? ¿Por qué ocurre esto? Tengo c...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes