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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
I don't know if I just hate change or not, but it seems like every time Spotify changes or adds a new feature, it just makes the app worse. My first issue was with the shuffle button. At first, you could repeatedly press the button to reshuffle your ...
I don't know if I just hate change or not, but it seems like every time Spotify changes or adds a new feature, it just makes the app worse. My first issue was with the shuffle button. At first, you c...
Regular
1039 Views
2 replies
1 likes
Hi, i installed the official Spotify music player on my AppleTV. All went fine for a moment, but then at some point music stops playing. And to be more precise, song was not played, but player still show progress on music track and switch to music at...
Hi, i installed the official Spotify music player on my AppleTV. All went fine for a moment, but then at some point music stops playing. And to be more precise, song was not played, but play...
343 Views
0 replies
1 likes
If you subscribe for a one-year membership, is it counted as 365 days a year or on the same day in the second year?
If you subscribe for a one-year membership, is it counted as 365 days a year or on the same day in the second year?
Not applicable
310 Views
1 replies
0 likes
I found this post somewhere and it is exactly my problem....any ideas? "I'm very confused as I've seen this issue mentioned over and over again for years, yet Spotify has not fixed it. The problem is if you're listening to a large playlist (my "starr...
I found this post somewhere and it is exactly my problem....any ideas? "I'm very confused as I've seen this issue mentioned over and over again for years, yet Spotify has not fixed it. The p...
Music Fan
383 Views
2 replies
0 likes
This is something I am annoyed about for quite a while. When you turn on the ''shuffle mode'', the ''shuffeling'' is always in the same order. I'd expect that it actually shuffles and picks random songs, but always in shuffle mode, you'll have the so...
This is something I am annoyed about for quite a while. When you turn on the ''shuffle mode'', the ''shuffeling'' is always in the same order. I'd expect that it actually shuffles and picks random so...
Visitor
544 Views
2 replies
4 likes
I listen to spotify on my laptop at work. When I leave work, if i dont close the spotify window, whenever i try to use spotify on my phone while connected to headphones, it will change the current device to my laptop over and over. I will switch the ...
I listen to spotify on my laptop at work. When I leave work, if i dont close the spotify window, whenever i try to use spotify on my phone while connected to headphones, it will change the current de...
Newbie
299 Views
3 replies
1 likes
I am new to Spotify and have the paid version. My download speed is soooo slow. I have 5g so I must be missing something? Please help. Any advice?
I am new to Spotify and have the paid version. My download speed is soooo slow. I have 5g so I must be missing something? Please help. Any advice?
Casual Listener
368 Views
1 replies
0 likes
Was the pin to homescreen feature removed in the android app? I still have some albums pinned but can't find a way to add new ones in the app. See screenshot for example
Was the pin to homescreen feature removed in the android app? I still have some albums pinned but can't find a way to add new ones in the app. See screenshot for example
Casual Listener
262 Views
1 replies
0 likes
Sorry if this topic already exists.I use since years Spotify with 3 google home and i choose from the app to cast music on.I bought an alexa dot but i don't find it in the list of the connected device. So i can't cast music on it even if it is connec...
Sorry if this topic already exists. I use since years Spotify with 3 google home and i choose from the app to cast music on. I bought an alexa dot but i don't find it in the list of the connected d...
240 Views
0 replies
0 likes
I have Premium. I'm playing one of my Daily mixes. I hide some songs in it using the Android app. Then I go to play the same daily mix on the Samsung smart TV app version 2.1.10, which is the latest version available. Then the hidden songs continue t...
I have Premium. I'm playing one of my Daily mixes. I hide some songs in it using the Android app. Then I go to play the same daily mix on the Samsung smart TV app version 2.1.10, which is the latest ...
252 Views
0 replies
0 likes
So I'm a student that has been using Spotify for, 3 years this is my fourth and I just got informed that I won't be able to use Spotify Premium with a Student plan from now on. I was wondering, why that is a thing? Also is there a way to use it more ...
So I'm a student that has been using Spotify for, 3 years this is my fourth and I just got informed that I won't be able to use Spotify Premium with a Student plan from now on. I was wondering, why t...
247 Views
0 replies
0 likes
When I play an episode of JRE, the Joe Rogan Experience, on my phone Spotify insists on switching the output to my desktop. Effectively I cannot listen to JRE on my phone if I leave Spotify open on my PC. I've only noticed this with JRE, but I'm curi...
When I play an episode of JRE, the Joe Rogan Experience, on my phone Spotify insists on switching the output to my desktop. Effectively I cannot listen to JRE on my phone if I leave Spotify open on m...
255 Views
0 replies
0 likes
Whilst the playlist functionality in Spotify is great, as are the algorithms that recommend new music and create new playlists, I'm also someone who likes to build a collection of albums, and I have a pretty eclectic taste. I've got quite a few album...
Whilst the playlist functionality in Spotify is great, as are the algorithms that recommend new music and create new playlists, I'm also someone who likes to build a collection of albums, and I have ...
302 Views
0 replies
1 likes
I am sure a put the right password and email but I can't log in on my macbook? On my phone its working! When I try "reset password " I cant click on sent. Can anyone help me?
I am sure a put the right password and email but I can't log in on my macbook? On my phone its working! When I try "reset password " I cant click on sent. Can anyone help me?
181 Views
0 replies
0 likes
I have over 1,600 songs in my playlist and have shuffle on but the same random songs keep playing. How do I get all of my songs included in the shuffle ?
I have over 1,600 songs in my playlist and have shuffle on but the same random songs keep playing. How do I get all of my songs included in the shuffle ?
223 Views
0 replies
1 likes
Shuffle activates by itself and cannot be turned off on personal playlists. The shuffle icon indicates it should be off, and trying to manually turn it on/off doesn't work.This has been happening on MacOS, Android and Linux for months now.
Shuffle activates by itself and cannot be turned off on personal playlists. The shuffle icon indicates it should be off, and trying to manually turn it on/off doesn't work. This has been happening o...
Spotify Star
567 Views
3 replies
0 likes
Hi there, I often use google home to play my “discover weekly” playlist by Spotify. Recently, google is only opening a random playlist that is called “discover weekly”. It’s very annoying to hear it every time I ask google to play DISCOVER WEEKLY. Is...
Hi there, I often use google home to play my “discover weekly” playlist by Spotify. Recently, google is only opening a random playlist that is called “discover weekly”. It’s very annoying to h...
238 Views
0 replies
0 likes
My dream is to have an ipad that that has my playlist open on my desk while i work. the contrast-y tab 'lyrics' is always there and bums me out. even in the outragous instance that i would want to look up lyrics i would forget that the tab is in spot...
My dream is to have an ipad that that has my playlist open on my desk while i work. the contrast-y tab 'lyrics' is always there and bums me out. even in the outragous instance that i would want to lo...
807 Views
0 replies
1 likes
Hello world. I would like to know if it's possible to ascertain my statistics from year 2020 and so on. Thanks
Hello world. I would like to know if it's possible to ascertain my statistics from year 2020 and so on. Thanks
223 Views
0 replies
0 likes
comment je peux m'inscrire à premium si j'habite au Québec ? la promotion en cours exclue notre province . merci
comment je peux m'inscrire à premium si j'habite au Québec ? la promotion en cours exclue notre province . merci
Spotify Star
240 Views
1 replies
0 likes
