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premium is not in my language and dont know how to pay

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premium is not in my language and dont know how to pay

Im trying to pay my monthly bill and the sight is telling me in what looks like Arabic some options, my country of region is the United kingdom and yet this is what i see. how can i get it all in English so i know what i'm paying for? 

 

thanks 

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in my case, that also happens to me

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