Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
I want to play my playlist from the TV in the house and a speaker connected to my laptop outside. Can you play ala stereo, on multiple devices at once?
I want to play my playlist from the TV in the house and a speaker connected to my laptop outside. Can you play ala stereo, on multiple devices at once?
174 Views
0 replies
0 likes
Does Spotify also play songs from Appears On when you press Play/Shuffle directly on an artist’s page (not a specific album) or does it only play songs from the albums/ep’s?
Does Spotify also play songs from Appears On when you press Play/Shuffle directly on an artist’s page (not a specific album) or does it only play songs from the albums/ep’s?
Casual Listener
203 Views
1 replies
0 likes
My Spotify is basically unusable now because all of the songs I spent two years collecting and adding hearts next to… no longer show as green. Just an empty, clear heart icon that I now have to press AGAIN if I want to see the icon turn green. I will...
My Spotify is basically unusable now because all of the songs I spent two years collecting and adding hearts next to… no longer show as green. Just an empty, clear heart icon that I now have to press...
Not applicable
688 Views
4 replies
2 likes
If I listen to a downloaded playlist and my mobile data is turned on, does Spotify use the mobile data despite the download?
If I listen to a downloaded playlist and my mobile data is turned on, does Spotify use the mobile data despite the download?
1355 Views
0 replies
0 likes
How do I control what content is on my home page? Like, there are streams present based on content I have listened to, and I don't want to have to see this. For example, I am getting ads for episodes of the Joe Rogan podcast, and I have never listene...
How do I control what content is on my home page? Like, there are streams present based on content I have listened to, and I don't want to have to see this. For example, I am getting ads for episodes...
Not applicable
1028 Views
2 replies
3 likes
can there be custom emojis like a spotify emoji and a emoji with the spotify logo holding it like this
can there be custom emojis like a spotify emoji and a emoji with the spotify logo holding it like this
1936 Views
0 replies
0 likes
Gostaria de saber por que sumiu o recurso enriquecer? E se vai voltar?
Gostaria de saber por que sumiu o recurso enriquecer? E se vai voltar?
1386 Views
0 replies
0 likes
Anyone else experiencing issues with the pitching in Spotify For Artists? I can't scroll down to access the parts where I add more information about the song, and so I can't proceed. The same on both desktop (Chrome/Safari on Mac OS) and mobile (IOS)...
Anyone else experiencing issues with the pitching in Spotify For Artists? I can't scroll down to access the parts where I add more information about the song, and so I can't proceed. The same on both...
Visitor
3251 Views
8 replies
5 likes
Im trying to pay my monthly bill and the sight is telling me in what looks like Arabic some options, my country of region is the United kingdom and yet this is what i see. how can i get it all in English so i know what i'm paying for? thanks
Im trying to pay my monthly bill and the sight is telling me in what looks like Arabic some options, my country of region is the United kingdom and yet this is what i see. how can i get it all in Eng...
Newbie
230 Views
1 replies
1 likes
I am looking to use spotify connect (I have premium) to a number of spofity connect compative speaker, is that possble?
I am looking to use spotify connect (I have premium) to a number of spofity connect compative speaker, is that possble?
Newbie
415 Views
1 replies
0 likes
What’s going on with smart shuffle? All of a sudden I can only listen with smart shuffle, or no shuffle at all… if I tap the shuffle icon it used to cycle between all three, but now only goes between one or the other, but not normal shuffle? I just w...
What’s going on with smart shuffle? All of a sudden I can only listen with smart shuffle, or no shuffle at all… if I tap the shuffle icon it used to cycle between all three, but now only goe...
1344 Views
0 replies
1 likes
Can I share a song on Spotify with specific seconds that I want to listen to?For example, if I want to share the chorus part of the song
Can I share a song on Spotify with specific seconds that I want to listen to? For example, if I want to share the chorus part of the song
Casual Listener
6519 Views
2 replies
0 likes
Hello,Since our app is connected to the Spotify service, the app has not been authorized at present, which affects many users. We reapplied and submitted the application for Submit a quota extension request last Saturday, but the current status has n...
Hello, Since our app is connected to the Spotify service, the app has not been authorized at present, which affects many users. We reapplied and submitted the application for Submit a quota extensio...
226 Views
0 replies
0 likes
Before I could tag a song as "Not liked" and it did not play... Now I cannot find this option
Before I could tag a song as "Not liked" and it did not play... Now I cannot find this option
273 Views
0 replies
1 likes
I have a question about observing friends. I understand that by observing a friend we can see what he is listening to, yes? But do they then also see what we are listening to? Do they also have to observe us to see it?
I have a question about observing friends. I understand that by observing a friend we can see what he is listening to, yes? But do they then also see what we are listening to? Do they also have to ob...
246 Views
0 replies
0 likes
Je souhaiterai soumettre quelque chose à la plate-forme. J'ai actuellement une playlist coup de cœur avec plus de 500 titres différents et je trouve ça dommage de ne pas pouvoir les trier selon la catégorie de musique.Il est vrai que de temps à autre...
Je souhaiterai soumettre quelque chose à la plate-forme. J'ai actuellement une playlist coup de cœur avec plus de 500 titres différents et je trouve ça dommage de ne pas pouvoir les trier selo...
562 Views
0 replies
0 likes
have spotify playlists on my desktop computer and wish to either transfer or export the playlists to spotify on my iphone.
have spotify playlists on my desktop computer and wish to either transfer or export the playlists to spotify on my iphone.
167 Views
0 replies
0 likes
When does spotify support the Apple HomePod mini?
When does spotify support the Apple HomePod mini?
Newbie
1642 Views
3 replies
37 likes
I want to delete in bulk (but not all) the podcasts episodes I downoladed. The app should have a selection option to delete them in the My Episodes section of it.
I want to delete in bulk (but not all) the podcasts episodes I downoladed. The app should have a selection option to delete them in the My Episodes section of it.
620 Views
0 replies
1 likes
hi,I started my Premium Abo on 30 January and thought the first month is free of charge and my monthly payments start as of 28 February but the payment is already paid on 30 January from my credit card.Best regards,Birgit
hi, I started my Premium Abo on 30 January and thought the first month is free of charge and my monthly payments start as of 28 February but the payment is already paid on 30 January from my credit ...
177 Views
0 replies
0 likes
