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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 733 Views
  • 0 replies
  • 2 likes
  • 733 Views
  • 0 replies
  • 2 likes

How to start gropu sesion on computer?

I can't do a gropu sesion on computer how can i do this? 

  • Visitor
  • I can't do a gropu sesion on computer how can i do this?  
  • BabyEcho0_YT_SP
  • Roadie
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Adding music

I have an apple iPad, and I have a video that contains music not on Spotify. Is there a way I can add it without a computer?

  • Newbie
  • I have an apple iPad, and I have a video that contains music not on Spotify. Is there a way I can add it without a computer?
  • BabyEcho0_YT_SP
  • Roadie
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

How return like button

How to return the like button and see again in the album or playlist which songs you have already liked?

  • Visitor
  • How to return the like button and see again in the album or playlist which songs you have already liked?
  • 256 Views
  • 0 replies
  • 1 likes
  • 256 Views
  • 0 replies
  • 1 likes

Android 13 squiggly progress bar on media controls notification not updated

I have just updated my phone to the latest Android 13 update and I cannot get the "dancing" progress bar feature on the media player notification to work. I have uninstalled and reinstalled the app, restarted my phone and triple checked all the setti...

  • Newbie
  • I have just updated my phone to the latest Android 13 update and I cannot get the "dancing" progress bar feature on the media player notification to work. I have uninstalled and reinstalled the ...
  • 534 Views
  • 0 replies
  • 0 likes
  • 534 Views
  • 0 replies
  • 0 likes

Arabic letter ڭ not shown properly in the lyrics

I don't know why the letter ڭـ isn't shown properly in Arabic songs lyrics. It looks inconsistent with the rest of the word letters.As the picture shows, it's the letter I circled in blue. It should look exactly like the letter كـ that I circled in g...

  • Newbie
  • I don't know why the letter ڭـ isn't shown properly in Arabic songs lyrics. It looks inconsistent with the rest of the word letters. As the picture shows, it's the letter I circled in blue. It ...
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes

FEEDBACK: Playback screen UI change

The change:Song title and artist name now appear above the album art. Before, they were displayed below. The problem:People have large phone screens and small hands. Prior to this change, one could easily click on the song title to be taken to the al...

  • Casual Listener
  • The change: Song title and artist name now appear above the album art. Before, they were displayed below.   The problem: People have large phone screens and small hands. Prior to this change...
  • 125 Views
  • 0 replies
  • 1 likes
  • 125 Views
  • 0 replies
  • 1 likes

[iOS] Friends Section Missing from App's Bottom Navbar

Hello,I have tried uninstalling and re-installing, as well as logging in and out of my account using the official iOS app store version of Spotify, AS WELL AS the TestFlight beta I have access to (currently version 8.8.12), and I have NEVER been able...

spotify.png
  • Casual Listener
  • Hello, I have tried uninstalling and re-installing, as well as logging in and out of my account using the official iOS app store version of Spotify, AS WELL AS the TestFlight beta I have access to (...
  • user-removed
  • Not applicable
  • 146 Views
  • 1 replies
  • 2 likes
  • 146 Views
  • 1 replies
  • 2 likes

Share via SMS not actually carrying over link in Android

In recent months when i click Share and then SMS, it opens my SMS, but does not carry over the link, regardless of it's a song or playlist. I now have to copy the link, open SMS, and then paste it my self. I realize this is a small quibble, but it's ...

  • Newbie
  • In recent months when i click Share and then SMS, it opens my SMS, but does not carry over the link, regardless of it's a song or playlist. I now have to copy the link, open SMS, and then paste it my...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

PLAYLIST LIKES

Hey guys Is it possible for you guys to add the feature to see who likes our playlist? I really want to see who liked my playlist…Would be a lovely feature if you guys add it..Cheers, and thanks.

  • Casual Listener
  • Hey guys   Is it possible for you guys to add the feature to see who likes our playlist? I really want to see who liked my playlist…Would be a lovely feature if you guys add it.. Cheers, an...
  • kaworu_bloodpaw
  • Roadie
  • 128 Views
  • 1 replies
  • 1 likes
  • 128 Views
  • 1 replies
  • 1 likes

Always cycling through smart shuffle

I usually press the shuffle button to reshuffle the songs in the queue. I recently noticed that whenever I press it on iOS, it automatically turns on Smart Shuffle and goes to enhance the playlist which takes a while to load. Pressing it again will t...

  • Newbie
  • I usually press the shuffle button to reshuffle the songs in the queue. I recently noticed that whenever I press it on iOS, it automatically turns on Smart Shuffle and goes to enhance the playlist wh...
  • Nordica
  • Gig Goer
  • 191 Views
  • 1 replies
  • 9 likes
  • 191 Views
  • 1 replies
  • 9 likes

exclude whatsapp audio

How to search only at specific folders to add at local files?Or how to exclude whatsapp folder?

  • Gig Goer
  • How to search only at specific folders to add at local files? Or how to exclude whatsapp folder?
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

to suggest Spotify to create a discord server

I would like to suggest Spotify to create a Discord server as it helps the community to grow and it also provides a platform for users and artists to interact. Discord also provides special features like it shows Spotify player in the profiles of use...

  • Visitor
  • I would like to suggest Spotify to create a Discord server as it helps the community to grow and it also provides a platform for users and artists to interact. Discord also provides special features ...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

There was an update for my spotify but it was gone

idk if it actually updated but one day i was using spotify and when i went to add a song to a playlist the list of playlists came up like usual except you were able to select multiple playlists at once which was great, i absolutely loved it because i...

  • Newbie
  • idk if it actually updated but one day i was using spotify and when i went to add a song to a playlist the list of playlists came up like usual except you were able to select multiple playlists at on...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Device missing premium account

I have Spotify premium on my iPhone 12 Pro ma it used to be on my Kindle Fire 10. I have trie for weeks to the Kindle with no luck. Could some help me?

  • Visitor
  • I have Spotify premium on my iPhone 12 Pro ma it used to be on my Kindle Fire 10. I have trie for weeks to the  Kindle with no luck.  Could some help me?
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes

Public Playlists Missing on Profile on Android App

Just recently updated my android app to version 8.812.545 only to find out my public playlists are nowhere to be found on my profile. Seems there's currently no way to view them on the app now, Unless I'm missing something. This is absolutely ridicul...

  • Gig Goer
  • Just recently updated my android app to version 8.812.545 only to find out my public playlists are nowhere to be found on my profile.  Seems there's currently no way to view them on the a...
  • 95 Views
  • 0 replies
  • 0 likes
  • Public Playlists
  • 95 Views
  • 0 replies
  • 0 likes

About Online Spotify Platform (Google Chrome).

There is a difficulty while playing Spotify in Google Chrome. When I start playing in the chrome, "Spotify", itself skip all the song but it plays all the advertisement. Please look into the bug as soon as possible. But the Spotify plays on Microsoft...

  • Casual Listener
  • There is a difficulty while playing Spotify in Google Chrome. When I start playing in the chrome, "Spotify", itself skip all the song but it plays all the advertisement. Please look into the bug as s...
  • kaworu_bloodpaw
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Karaoke Feature

Earlier I saw a photo of people who had the karaoke feature on Spotify back in like June 2022 and I was hoping that Spotify would add this feature back for everyone. I never got the feature or knew it existed. I understand the whole testing and tryin...

  • Visitor
  • Earlier I saw a photo of people who had the karaoke feature on Spotify back in like June 2022 and I was hoping that Spotify would add this feature back for everyone. I never got the feature or knew i...
  • RussofMichigan
  • Visitor
  • 377 Views
  • 1 replies
  • 3 likes
  • 377 Views
  • 1 replies
  • 3 likes

Group devices not working

We have a few speakers set up through the house. I have been grouping by using the 3 dots and it worked perfectly ever since we installed the speakers a few years ago, but doesn't allow me to select more than one speaker anymore. It is showing all th...

  • Visitor
  • We have a few speakers set up through the house.  I have been grouping by using the 3 dots and it worked perfectly ever since we installed the speakers a few years ago, but doesn't allow me to s...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Remove Suggestions now that 2 users and DUO

My husband and I finally signed up to have 2 users since he always interrupted my work music drive in with one of his podcasts. Now that he has his own how can I get rid of the suggestions daily to listen to the most recent podcast that is no longer ...

  • Visitor
  • My husband and I finally signed up to have 2 users since he always interrupted my work music drive in with one of his podcasts. Now that he has his own how can I get rid of the suggestions daily to l...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Still cant change country

I started this spotify account about 4-5 years ago in Turkey. I've just moved back to the states and want to be in my brothers family plan. We live in the same house.However, I can't change my country. It's grayed out. My location settings are on, I'...

  • Newbie
  • I started this spotify account about 4-5 years ago in Turkey. I've just moved back to the states and want to be in my brothers family plan. We live in the same house. However, I can't change my coun...
  • 90 Views
  • 0 replies
  • 0 likes
  • 90 Views
  • 0 replies
  • 0 likes