Account disabled due to Spotify not responding to my emails after they took double payments.

[taffscott]

Hi all,

can  anyone help, I upgraded to premium earlier this year but spotify took double payments for three months, I email several times with no response. Eventually I contacted paypal to claim a refund. Spotify have now closed my account and still don't respond.

Help!

Account name - tuchiness

[taffscott]

I have had to ask my brother to post this as I have no access!

[meahtenoha]

Hi taffscott - I can see a member of our team sent you a message asking for further details. However we never received a response on our end.

Not to worry, I'll send that over to you again. Please keep an eye on your inbox for me.