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Un-facebook me please

Dear All, I opened a new account and asked via the contact form to migrate my account and subscription to my non-facebook account but got a reply back that facebook is still necessary to login and this cannot be undone. Can anyone help me please beca...

Regular

Dear All,   I opened a new account and asked via the contact form to migrate my account and subscription to my non-facebook account but got a reply back that facebook is still necessary to l...

Peter__

Community Legend

1052 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Can't redeem gift card, "504 gateway time-out".

Hey. So i have a problem, i just bought a spotify gift card today for 100 sek (swedish money), and i was going to redeem it to get 1 month of spotify premium. So i tried to redeem my code from my giftcard, but everytime i press redeem the page loads ...

Newbie

Hey.   So i have a problem, i just bought a spotify gift card today for 100 sek (swedish money), and i was going to redeem it to get 1 month of spotify premium.    So i tried to re...

Richard

Community Legend

2888 Views

10 replies

4 likes

  • 2888 Views
  • 10 replies
  • 4 likes

Solved!! Duplicates

How can I in a smooth way check if my play lists have duplicates of the same song?

Newbie

How can I in a smooth way check if my play lists have duplicates of the same song?

whatevs

Regular

2721 Views

11 replies

1 likes

  • 2721 Views
  • 11 replies
  • 1 likes

Encoding error

It seems there has been an encoding error with this track: Mulatu Astatke – Kasalefkut hulu CD-skipping noise throughout, but noticeable particularly at 00:15. It sounds like a glitch I've heard when a CD deck is malfunctioning but may have also been...

Regular

It seems there has been an encoding error with this track: Mulatu Astatke – Kasalefkut hulu   CD-skipping noise throughout, but noticeable particularly at 00:15. It sounds like a glitc...

Peter__

Community Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Solved!! Why can't I listen to or find music after 48 hour trial?

I downloaded Spotify to my iPad a couple days ago and now it's saying my 48 hour free trial is over which I'm not even sure how that began but it won't let me search any music and my playlist I made has been deleted. When I search to try to find musi...

Casual Listener

I downloaded Spotify to my iPad a couple days ago and now it's saying my 48 hour free trial is over which I'm not even sure how that began but it won't let me search any music and my playlist I made ...

Joe

Community Legend

61342 Views

30 replies

0 likes

  • 61342 Views
  • 30 replies
  • 0 likes

Solved!! Wont let me search music

Hey im having trouble searching music everytime i try it says "Search failed. Please try again" and has said it for the last 10mins... really not happy

Newbie

Hey im having trouble searching music everytime i try it says "Search failed. Please try again" and has said it for the last 10mins... really not happy

Joe

Community Legend

3651 Views

13 replies

1 likes

  • 3651 Views
  • 13 replies
  • 1 likes

Solved!! Recuperar lista de reproducción

Hola, he buscado si había temas similares abiertos pero no los he encontrado, mi problema esque hace un par de dias me desaparecieron un par de listas derrepente, y he podido recuperarlas salvo una que se llama "Varios". Me gustaría saber como puedo ...

Casual Listener

Hola, he buscado si había temas similares abiertos pero no los he encontrado, mi problema esque hace un par de dias me desaparecieron un par de listas derrepente, y he podido recuperarlas salvo una q...

Joe

Community Legend

2773 Views

23 replies

0 likes

  • 2773 Views
  • 23 replies
  • 0 likes

Radio variety limited to small number of artists

No matter what source you choose for a "Radio" station (Artist, Track, playlist), the algorithm seems to heavily favor the same limited (8-12?) number of artists. For instance, I created a Radio based on my Starred Tracks (currently numbering 3,159 t...

Music Fan

  No matter what source you choose for a "Radio" station (Artist, Track, playlist), the algorithm seems to heavily favor the same limited (8-12?) number of artists.   For instance, I ...

Peter__

Community Legend

1592 Views

2 replies

21 likes

  • 1592 Views
  • 2 replies
  • 21 likes

Solved!! Premium gift card for my facebook friend

Hi, i would love to give the premium version as a present to my sister. But I have some questions regarding the fields, which need to be filled. "Delivery Date": Means the date ever since she can start with the premium account? E-Mail adresse from th...

Casual Listener

Hi,   i would love to give the premium version as a present to my sister. But I have some questions regarding the fields, which need to be filled. "Delivery Date": Means the date ever si...

Peter__

Community Legend

969 Views

5 replies

0 likes

  • 969 Views
  • 5 replies
  • 0 likes

"Cannot start station" and Cannot add Spotify catalog to Facebook Page

Hello, My band's music has been on Spotify for quite some time now, and still no one I've asked or myself can start a station for/from my band. Why is this, and how do I rectify it? The Spotify URL for the band is AtteroTerra. Also, when I try to add...

Regular

Hello,   My band's music has been on Spotify for quite some time now, and still no one I've asked or myself can start a station for/from my band. Why is this, and how do I rectify it? The Sp...

Peter__

Community Legend

501 Views

3 replies

0 likes

  • 501 Views
  • 3 replies
  • 0 likes

Solved!! Why can't I see who's following me?

I am an artist with my music on Spotify – Karin Ström. 335 people are following this artist, i.e. me. Is there a way for me to see who's following me?

Casual Listener

I am an artist with my music on Spotify – Karin Ström. 335 people are following this artist, i.e. me. Is there a way for me to see who's following me?

Stieve

Newbie

64423 Views

9 replies

4 likes

  • 64423 Views
  • 9 replies
  • 4 likes

Trying to cancel Spotify Premium, don't know password b/c linked w/ facebook

I have been trying to remove Spotify Premium, because without telling me, they charged me once my so called one month free trial ended. I get to the page where they ask for my password...and I type in my facebook password and it tells me that it is i...

Newbie

I have been trying to remove Spotify Premium, because without telling me, they charged me once my so called one month free trial ended. I get to the page where they ask for my password...and I type i...

qhwhsd

Casual Listener

2422 Views

2 replies

2 likes

  • 2422 Views
  • 2 replies
  • 2 likes

Solved!! Error Code: 410

Until now I have payed for 2 Spotify Premium account's. I Stopped the premium on this account since it wasn't needed to have it on two accounts. But on my spotify premium account I got a Error code "410" and it says my account is disabled. What's goi...

Newbie

Until now I have payed for 2 Spotify Premium account's. I Stopped the premium on this account since it wasn't needed to have it on two accounts.    But on my spotify premium account I got...

Peter__

Community Legend

3286 Views

6 replies

0 likes

  • 3286 Views
  • 6 replies
  • 0 likes

Spotify Price Change?

Hi, so for the past 9 months that I have been a spotify user, the charge has constantly been $9.99. Recently, (as in this month) I was charged $10.69. The difference is $0.70 and I don't really mind, I was just wondering why this is. Were taxes added...

Casual Listener

Hi, so for the past 9 months that I have been a spotify user, the charge has constantly been $9.99. Recently, (as in this month) I was charged $10.69. The difference is $0.70 and I don't really mind,...

Peter__

Community Legend

2257 Views

5 replies

0 likes

  • 2257 Views
  • 5 replies
  • 0 likes

Facebook music section

Hello, how can I delete all my Spotify activity from Facebook account? I connected the music section on Facebook with Spotify and now I get this: http://i.imgur.com/Wt7ryLU.png I want to get rid of this. Completely, no sign of Spotify. Just facebook ...

Casual Listener

Hello, how can I delete all my Spotify activity from Facebook account? I connected the music section on Facebook with Spotify and now I get this: http://i.imgur.com/Wt7ryLU.png   I want ...

Peter__

Community Legend

2894 Views

9 replies

0 likes

  • 2894 Views
  • 9 replies
  • 0 likes

Solved!! Cancelled Subscription?

I cancelled my spotify subscription a few days ago and it told me my subscription would go out on 6/27/13. Today I checked my bank account on 6/28/13 and noticed that they billed me for another month, even though I had already cancelled my subscripti...

Casual Listener

I cancelled my spotify subscription a few days ago and it told me my subscription would go out on 6/27/13. Today I checked my bank account on 6/28/13 and noticed that they billed me for another month...

Joe

Community Legend

4689 Views

27 replies

0 likes

  • 4689 Views
  • 27 replies
  • 0 likes

2 Spotify ID on 1 Facebook Account

Hey I'm using Spotify with my Facebook Account (Emanuel Wallimann). Now i'm logged in with the wrong Spitify User ID on Facebook and i can't change. Both Spotify User IDs are connected with my Facebook Account User ID 11101401954 (the wrong one) User...

Visitor

Hey   I'm using Spotify with my Facebook Account (Emanuel Wallimann). Now i'm logged in with the wrong Spitify User ID on Facebook and i can't change.   Both Spotify User IDs are ...

bastian88

Casual Listener

2339 Views

26 replies

1 likes

  • 2339 Views
  • 26 replies
  • 1 likes

Solved!! Spotify doesnt recognize redeemed gift card

Hi I've redeemed a gift card, but spotify on my computer or phone does still not recognize me as premium even thought it stands that I'm suscribed at this website, please help me getting this wonderful service working!

Roadie

Hi I've redeemed a gift card, but spotify on my computer or phone does still not recognize me as premium even thought it stands that I'm suscribed at this website, please help me getting this wonderf...

Joe

Community Legend

11947 Views

20 replies

0 likes

  • 11947 Views
  • 20 replies
  • 0 likes

Solved!! Cannot proceed payment or update payment method, page hand after select payment method.

I tried to apply the Premium 30-day free trial, when i select the Payment method and proceed with Visa option, it holds at the loading screen as below. If i select Paypal option, it goes to a blank page as below.I tried different machines, different ...

Casual Listener

I tried to apply the Premium 30-day free trial, when i select the Payment method and proceed with Visa option, it holds at the loading screen as below.   If i select Paypal option, it goes...

Joe

Community Legend

7616 Views

39 replies

0 likes

  • 7616 Views
  • 39 replies
  • 0 likes