Archived content

Can't get rid of notifications

Hi I'm getting several emails every day about friends adding music to their playlists. All notifications have always been set to never. Not that I would have wanted them in any language but I also find it strange that they are in german. How do I get...

I want to delete my account!!

Hi, i recently opened Spotify account in the US, but i cant use it in my country because it wasnt available, now it is, so i want to delete this account so i can log in in the mexican Spotify with mu facebook account because it says this account is a...

In what U.S. states do you charge sales tax?

How to Reregister to Change Username

Hi,The FAQs say that in order to get a new username we have to reregister... But every time i do, spotify recognizes my facebook account and says i already have an account. Has anyone found a way around this? Obviously i tried emailing spotify but th...

spotify charged my money in the future

my free trial is supposed to end in Feb.14. Spotify charged my money when it was Feb.13 and my receipt indicated the payment time is Feb.14. I try to call them however I can't even find a number online.

Spotify charged me after I cancelled my subscription

Hey, My cousin used my debit card information to connect to Spotify. Three weeks later, I came over again and asked het to cancel the free premium account. I saw her do it THREE times just to make sure. I still got charged for it. Is there anyway I c...

HELP ! Lost most of my starred songs !!

Hi, Before writing anything else, I have to say that Spotify is the answer to all my prayers. It feels like it was tailor made for me. Awesome job. So, here's the glitch, I have realised that I have most of my starred songs (>75%) have been unstarred...

Twitter hacked

Can spotify please do a force all log off?

two mobile phones

hello i have two iphones, if i subscrive to premium what to i get? Can i have acess to my acount in both mobile phones? Thanks

Spotify just wiped my downloaded music because of the three devices rule

My son logged in to spotify on his phone with my login and downloaded a song. Becasue of this Spotify wiped the thousands of songs that I had downloaded to my phone. It warned me and then just did it. I go no option to cancel. I would have prefered a...

How did Spotify Steal my GF's Credit Card info and charge her for my account?

A couple months ago I downloaded a free service from Spotify off facebook. I never purchased any subscription or entered in any kind of credit card information. I enjoyed the service until I found out a few days ago that my girlfriend's maxed out cre...

Lost most of the artists I follow

Hey guys! I have just noticed that I have lost most of the artists I follow. I used to follow about 55 artists on spotify and now it shows that I follow only 7 of them. Could you guys please tell me what the cause of this may be? Because I haven't un...

No Longer a Premium Member?

I am paying the $10 a month for my Premium membership and it is not allowing me to access all of the things I was able to for about two months. It just all of a sudden kept closing on me when I would open it on my iPhone and so I deleted it and insta...

Can you use Spotify Premium in Poland?

The information I've read on this is a bit conflicting... I have a friend in England who already has a free Spotify account. I would like to buy for them a 12 month Spotify Premium gift card, but they will be spending a large amount of time in Poland...