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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782380 Views

18 replies

29 likes

  • 782380 Views
  • 18 replies
  • 29 likes

30 Day Free Trail Help

My 48 hour trial on my mobile device is over but I still want the 30 day trial. I'm trying to enter in my credit card info into the thing but it doesn't seem to working. Is it because my trail ended or is it something else?

Newbie

My 48 hour trial on my mobile device is over but I still want the 30 day trial. I'm trying to enter in my credit card info into the thing but it doesn't seem to working. Is it because my trail ended ...

Peter__

Community Legend

1534 Views

3 replies

0 likes

Help
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  • 3 replies
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Solved!! Playlist missing

Hi, my playlist with well over 1000 songs got lost the other day!It's being kept alive by the subscribers though, but I don't have it myself, and I can't copy the tracks over to another list, because then the new list just appears empty. Please help!...

Music Fan

Hi, my playlist with well over 1000 songs got lost the other day! It's being kept alive by the subscribers though, but I don't have it myself, and I can't copy the tracks over to another list, becau...

lost_playlists

Casual Listener

2942 Views

43 replies

0 likes

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  • 43 replies
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Solved!! My account got switched to another one need help!

Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to go on the laptop i connected to my facebook through his account. So i made him a new account since his old one ...

Casual Listener

Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to   go on the laptop i connected to my facebook ...

Peter__

Community Legend

730 Views

4 replies

0 likes

Account
Login
Other
Security
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  • 4 replies
  • 0 likes

Don't appear the invitation section in my account

hi, I'd like to invite a friend to use Spotify, but in my account only appears Profile and Subscription State...Somebody can help me about how I can solve it?Thanks.

Newbie

hi, I'd like to invite a friend to use Spotify, but in my account only appears Profile and Subscription State...Somebody can help me about how  I can solve it?Thanks.  

Peter__

Community Legend

460 Views

3 replies

0 likes

  • 460 Views
  • 3 replies
  • 0 likes

My Accout has been wiped

Hey, yesterday is must upgrade spotify. Then i must relog into my account. But then everything was gone. My Premiumstatus, playlists etc. Can you help me? I tried to relog. My Account is: 1199555406 Thank You!

Visitor

Hey,   yesterday is must upgrade spotify. Then i must relog into my account. But then everything was gone. My Premiumstatus, playlists etc. Can you help me?   I tried to relog. ...

user-removed

Not applicable

1043 Views

12 replies

0 likes

Account
  • 1043 Views
  • 12 replies
  • 0 likes

Solved!! Profile picture not shown :(

My Spotify account is connected to my Facebook profile But I can't see a profile picture when I open my public profile. Anyone can help me please? Thank you very much! The name of my profile is buraninyerlisi

Casual Listener

My Spotify account is connected to my Facebook profile But I can't see a profile picture when I open my public profile. Anyone can help me please? Thank you very much! The name of my profile is bur...

Moh_o

Regular

17085 Views

14 replies

0 likes

  • 17085 Views
  • 14 replies
  • 0 likes

FB Msg: The entered url is already associated with a page

Trying to connect spotify/facebook (to get my listen button!) and I keep getting this error: The entered url is already associated with a page. Can anyone help? http://open.spotify.com/artist/3Zzs4IqjV4b0yEFWqRv1si https://www.facebook.com/bensollee

Casual Listener

Trying to connect spotify/facebook (to get my listen button!) and I keep getting this error: The entered url is already associated with a page.   Can anyone help? http://open.spotify.com...

Peter__

Community Legend

1937 Views

11 replies

0 likes

  • 1937 Views
  • 11 replies
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Solved!! signed up but can't find where to search for music??

It seems I downloaded spotify and have an acct throughfb and paid for premium but cna't figure out where to search for music..also, the iphone app is stuck on installing for hours now.help??

Newbie

It seems I downloaded spotify and have an acct through fb and paid for premium but cna't figure out where to search for music..also, the iphone app is stuck on installing for hours now.help??

Peter__

Community Legend

598 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Unlimited vs. premium sound quality

Right now I'm paying 9.99 for the Premium, but I rarely ever use spotify on anything besides my computer. Although I like the fact that i get high quality streams, I see no point in paying for features I barely used. I want to know if the Unlimited m...

Casual Listener

Right now I'm paying 9.99 for the Premium, but I rarely ever use spotify on anything besides my computer. Although I like the fact that i get high quality streams, I see no point in paying for featur...

Peter__

Community Legend

12402 Views

22 replies

0 likes

Premium
Unlimited
  • 12402 Views
  • 22 replies
  • 0 likes

connected to wrong facebook.

I was logged in on Spotify on my friends phone and she has been using it sometimes, but now MY Spotify is connected to HER Facebook. She has logged of from her phone but it's still logged on to the wrong one. What should I do??

Newbie

I was logged in on Spotify on my friends phone and she has been using it sometimes, but now MY Spotify is connected to HER Facebook. She has logged of from her phone but it's still logged on to the w...

Peter__

Community Legend

1935 Views

7 replies

0 likes

  • 1935 Views
  • 7 replies
  • 0 likes

free 30 day trial and paypal

I'm trying tosign up for the 30-day trial and want to do it through paypal. But it doesn't work. my paypal-account is ok, got money on it, my bankaccoutn is verriefied. When trying it says that they can't proces the request and i have to try another ...

Newbie

I'm trying tosign up for the 30-day trial and want to do it through paypal. But it doesn't work. my paypal-account is ok, got money on it, my bankaccoutn is verriefied. When trying it says that they ...

Joe

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Solved!! Ads on Spotify

I understand that free accounts should have ads, but you guys play ads that have absolutely no relevance to me. Why don't you guys develop something to detect ads that MAYBE i would be be interested in? OR some kind of thing where I could skip to the...

Newbie

I understand that free accounts should have ads, but you guys play ads that have absolutely no relevance to me. Why don't you guys develop something to detect ads that MAYBE i would be be interested ...

michaelmross

Regular

24980 Views

26 replies

12 likes

  • 24980 Views
  • 26 replies
  • 12 likes

Does the 4.99 unlimited account get rid of ads on mobile as well?

I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?

Newbie

I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?

Peter__

Community Legend

1640 Views

15 replies

0 likes

  • 1640 Views
  • 15 replies
  • 0 likes

Account compromised Terrible service

Hello all. My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago and i'm still waiting for a reply. This person is messing with m...

Music Fan

Hello all.   My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago an...

Peter__

Community Legend

970 Views

13 replies

0 likes

Account
Login
Security
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  • 13 replies
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Solved!! Reset Password - Lost all my playlists

I had to reset my passwrod. Android app wasn't recognizing my internet connection, but a reinstall of the app solved that...but I had forgotten my password, so I had to reset. I get logged in, and all my playlists are gone. I now have, what looks to ...

Casual Listener

I had to reset my passwrod. Android app wasn't recognizing my internet connection, but a reinstall of the app solved that...but I had forgotten my password, so I had to reset.    I get ...

ikonoklasm

Regular

5784 Views

7 replies

0 likes

  • 5784 Views
  • 7 replies
  • 0 likes

I want to upgrade from unlimited to premium - but my unlimited got renewed today...

Hi,I really wanted to upgrade to spotify premium, however my subscription was renewed again today - is there any way I can cancel this, get my £5 refunded, and then use this to go towards my spotify premium payment? I think It would be pretty unfair ...

Regular

Hi, I really wanted to upgrade to spotify premium, however my subscription was renewed again today - is there any way I can cancel this, get my £5 refunded, and then use this to go towards my spotif...

Peter__

Community Legend

1273 Views

10 replies

0 likes

  • 1273 Views
  • 10 replies
  • 0 likes

Solved!! payments

Well I was told to come here for my questions on my bamnk account there still has payments coming out and I closed my account it says there no subscribes to my accoumnt What do I do now

Regular

Well I was told to come here for my questions on my bamnk account there still has payments coming out and I closed my account it says there no subscribes to my accoumnt What do I do now

Peter__

Community Legend

1634 Views

12 replies

0 likes

  • 1634 Views
  • 12 replies
  • 0 likes

Solved!! Disconnect from facebook

How do you disconnect from facebook?

Newbie

How do you disconnect from facebook?

Jamie

Spotify Legend

3715 Views

26 replies

0 likes

  • 3715 Views
  • 26 replies
  • 0 likes

Solved!! Searching User doesn't work

when i was searching user this spotify:user:username, It doesn't work.. Result There are no more friends to show at this time but there is username.

Casual Listener

when i was searching user this spotify:user:username, It doesn't work.. Result There are no more friends to show at this time but there is username.

Peter__

Community Legend

8882 Views

13 replies

0 likes

Account
Subscription
  • 8882 Views
  • 13 replies
  • 0 likes

Reset Discover page?

Hello, I have this problem where at one point in time I let my mother use my PC, and she used Spotify while she was at it. The problem is, that ever since that one time some time ago, all I see in the Discover page is meditation music, which is NOT m...

Casual Listener

Hello,   I have this problem where at one point in time I let my mother use my PC, and she used Spotify while she was at it. The problem is, that ever since that one time some time ago, all ...

Peter__

Community Legend

2015 Views

4 replies

1 likes

Account
  • 2015 Views
  • 4 replies
  • 1 likes