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Solved!! Profile picture not shown :(

My Spotify account is connected to my Facebook profile But I can't see a profile picture when I open my public profile. Anyone can help me please? Thank you very much! The name of my profile is buraninyerlisi

Casual Listener

My Spotify account is connected to my Facebook profile But I can't see a profile picture when I open my public profile. Anyone can help me please? Thank you very much! The name of my profile is bur...

Moh_o

Regular

17798 Views

14 replies

0 likes

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FB Msg: The entered url is already associated with a page

Trying to connect spotify/facebook (to get my listen button!) and I keep getting this error: The entered url is already associated with a page. Can anyone help? http://open.spotify.com/artist/3Zzs4IqjV4b0yEFWqRv1si https://www.facebook.com/bensollee

Casual Listener

Trying to connect spotify/facebook (to get my listen button!) and I keep getting this error: The entered url is already associated with a page.   Can anyone help? http://open.spotify.com...

Peter__

Community Legend

2163 Views

11 replies

0 likes

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Solved!! signed up but can't find where to search for music??

It seems I downloaded spotify and have an acct throughfb and paid for premium but cna't figure out where to search for music..also, the iphone app is stuck on installing for hours now.help??

Newbie

It seems I downloaded spotify and have an acct through fb and paid for premium but cna't figure out where to search for music..also, the iphone app is stuck on installing for hours now.help??

Peter__

Community Legend

703 Views

3 replies

0 likes

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Solved!! Unlimited vs. premium sound quality

Right now I'm paying 9.99 for the Premium, but I rarely ever use spotify on anything besides my computer. Although I like the fact that i get high quality streams, I see no point in paying for features I barely used. I want to know if the Unlimited m...

Casual Listener

Right now I'm paying 9.99 for the Premium, but I rarely ever use spotify on anything besides my computer. Although I like the fact that i get high quality streams, I see no point in paying for featur...

Peter__

Community Legend

12926 Views

22 replies

0 likes

Premium
Unlimited
  • 12926 Views
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connected to wrong facebook.

I was logged in on Spotify on my friends phone and she has been using it sometimes, but now MY Spotify is connected to HER Facebook. She has logged of from her phone but it's still logged on to the wrong one. What should I do??

Newbie

I was logged in on Spotify on my friends phone and she has been using it sometimes, but now MY Spotify is connected to HER Facebook. She has logged of from her phone but it's still logged on to the w...

Peter__

Community Legend

2054 Views

7 replies

0 likes

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free 30 day trial and paypal

I'm trying tosign up for the 30-day trial and want to do it through paypal. But it doesn't work. my paypal-account is ok, got money on it, my bankaccoutn is verriefied. When trying it says that they can't proces the request and i have to try another ...

Newbie

I'm trying tosign up for the 30-day trial and want to do it through paypal. But it doesn't work. my paypal-account is ok, got money on it, my bankaccoutn is verriefied. When trying it says that they ...

Joe

Community Legend

520 Views

1 replies

0 likes

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Solved!! Ads on Spotify

I understand that free accounts should have ads, but you guys play ads that have absolutely no relevance to me. Why don't you guys develop something to detect ads that MAYBE i would be be interested in? OR some kind of thing where I could skip to the...

Newbie

I understand that free accounts should have ads, but you guys play ads that have absolutely no relevance to me. Why don't you guys develop something to detect ads that MAYBE i would be be interested ...

michaelmross

Regular

25984 Views

26 replies

12 likes

  • 25984 Views
  • 26 replies
  • 12 likes

Does the 4.99 unlimited account get rid of ads on mobile as well?

I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?

Newbie

I know it doesn't allow on-demand streaming on mobile, but do ads go away on mobile, for the radio function?

Peter__

Community Legend

2467 Views

15 replies

0 likes

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Account compromised Terrible service

Hello all. My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago and i'm still waiting for a reply. This person is messing with m...

Music Fan

Hello all.   My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago an...

Peter__

Community Legend

1263 Views

13 replies

0 likes

Account
Login
Security
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Solved!! Reset Password - Lost all my playlists

I had to reset my passwrod. Android app wasn't recognizing my internet connection, but a reinstall of the app solved that...but I had forgotten my password, so I had to reset. I get logged in, and all my playlists are gone. I now have, what looks to ...

Casual Listener

I had to reset my passwrod. Android app wasn't recognizing my internet connection, but a reinstall of the app solved that...but I had forgotten my password, so I had to reset.    I get ...

ikonoklasm

Regular

6163 Views

7 replies

0 likes

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I want to upgrade from unlimited to premium - but my unlimited got renewed today...

Hi,I really wanted to upgrade to spotify premium, however my subscription was renewed again today - is there any way I can cancel this, get my £5 refunded, and then use this to go towards my spotify premium payment? I think It would be pretty unfair ...

Regular

Hi, I really wanted to upgrade to spotify premium, however my subscription was renewed again today - is there any way I can cancel this, get my £5 refunded, and then use this to go towards my spotif...

Peter__

Community Legend

1611 Views

10 replies

0 likes

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Solved!! payments

Well I was told to come here for my questions on my bamnk account there still has payments coming out and I closed my account it says there no subscribes to my accoumnt What do I do now

Regular

Well I was told to come here for my questions on my bamnk account there still has payments coming out and I closed my account it says there no subscribes to my accoumnt What do I do now

Peter__

Community Legend

1869 Views

12 replies

0 likes

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  • 12 replies
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Solved!! Disconnect from facebook

How do you disconnect from facebook?

Newbie

How do you disconnect from facebook?

Jamie

Spotify Legend

4225 Views

26 replies

0 likes

  • 4225 Views
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Solved!! Searching User doesn't work

when i was searching user this spotify:user:username, It doesn't work.. Result There are no more friends to show at this time but there is username.

Casual Listener

when i was searching user this spotify:user:username, It doesn't work.. Result There are no more friends to show at this time but there is username.

Peter__

Community Legend

9265 Views

13 replies

0 likes

Account
Subscription
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Reset Discover page?

Hello, I have this problem where at one point in time I let my mother use my PC, and she used Spotify while she was at it. The problem is, that ever since that one time some time ago, all I see in the Discover page is meditation music, which is NOT m...

Casual Listener

Hello,   I have this problem where at one point in time I let my mother use my PC, and she used Spotify while she was at it. The problem is, that ever since that one time some time ago, all ...

Peter__

Community Legend

2130 Views

4 replies

1 likes

Account
  • 2130 Views
  • 4 replies
  • 1 likes

Avatar Question.

Hello. I have a quick question. I have been with premium Spotify for quite a while now but am new to the help community. I am signed up with, and linked to Spotify via Facebook. I see my Facebook picture on my Spotify account as well as on Spotify.co...

Roadie

Hello.  I have a quick question.  I have been with premium Spotify for quite a while now but am new to the help community.  I am signed up with, and linked to Spotify via Facebook...

Peter__

Community Legend

963 Views

5 replies

0 likes

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Solved!! log in from another country

hej, I was using Spotify quiet a long time in Sweden while I was living there for one year. From today Spotify is available in Germany, where I am living, but I cannot log in because Spotfiy tells me that my temporary country doesn't fit with the cou...

Newbie

hej,   I was using Spotify quiet a long time in Sweden while I was living there for one year. From today Spotify is available in Germany, where I am living, but I cannot log in because Spotfiy...

Peter__

Community Legend

10547 Views

16 replies

0 likes

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NUS Discount Problem

I'm an existing customer trying to sign up to the NUS student half price discount. Howevver, after logging in on the website and entering my NUS card number, along with my date of birth, I get an error message saying that my date of birth is invalid....

Newbie

I'm an existing customer trying to sign up to the NUS student half price discount. Howevver, after logging in on the website and entering my NUS card number, along with my date of birth, I get an err...

Joe

Community Legend

1948 Views

11 replies

0 likes

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Temporary subscription cancellation.

Hey guys, From the 23rd May I'll be moving and working over in Mexico and the US until October 6th. I don't really want to pay for a subscription I won't be using but I do want the premium subscription the minute I get back. What do you guys suggest?...

Newbie

Hey guys,   From the 23rd May I'll be moving and working over in Mexico and the US until October 6th. I don't really want to pay for a subscription I won't be using but I do want the premium...

Joe

Community Legend

888 Views

3 replies

0 likes

  • 888 Views
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