Impossible de se désabonner!
Il m'est impossible de me désabonner de Spotify, j'ai refait la procédure 5 fois. Je confirme et bim il me remet sur la meme page d'abonnement rien à changer !
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Start a topicIl m'est impossible de me désabonner de Spotify, j'ai refait la procédure 5 fois. Je confirme et bim il me remet sur la meme page d'abonnement rien à changer !
Newbie
Il m'est impossible de me désabonner de Spotify, j'ai refait la procédure 5 fois. Je confirme et bim il me remet sur la meme page d'abonnement rien à changer !
Peter__
Community Legend
1257 Views
3 replies
0 likes
so if my iTunes files are mp4 files, spotify neither plays the local file or finds a duplicate. so all iTunes songs will not play on spotify?!?!?!
Newbie
so if my iTunes files are mp4 files, spotify neither plays the local file or finds a duplicate. so all iTunes songs will not play on spotify?!?!?!
danhodelge
Newbie
1716 Views
2 replies
0 likes
I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore. But when i try to unsubscribe i get this message "Oops! Something went wrong, please try again or check out our help area" It happens after i...
Casual Listener
I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore. But when i try to unsubscribe i get this message "Oops! Something went wrong, ple...
user-removed
Not applicable
542 Views
2 replies
0 likes
Hallo Community, ich habe das Testabonnement von Spotify für 30 Tage gratis getestet. Jetzt habe ich am 30. meinen "Dauerauftrag" gekündigt, und mir wurden dennoch 10 Euro nach diesem Monat abgezogen. Schön und gut dacht ich mir, jedoch habe ich jetz...
Newbie
Hallo Community, ich habe das Testabonnement von Spotify für 30 Tage gratis getestet. Jetzt habe ich am 30. meinen "Dauerauftrag" gekündigt, und mir wurden dennoch 10 Euro nach diesem Mo...
kandahpanda
Newbie
1471 Views
8 replies
0 likes
I was charged 4 (FOUR) times for 1 (ONE) spotify $29.99 gift. I contacted Spotfy twice with your contact form and NO RESPONSE. What is the problem? Do you have a real billing department? This is awful.
Casual Listener
I was charged 4 (FOUR) times for 1 (ONE) spotify $29.99 gift. I contacted Spotfy twice with your contact form and NO RESPONSE. What is the problem? Do you have a real billing department? This is aw...
Peter__
Community Legend
839 Views
9 replies
0 likes
I tried to redeem my gift card but it doesn't work. I have the card #.
Newbie
I tried to redeem my gift card but it doesn't work. I have the card #.
Peter__
Community Legend
2090 Views
5 replies
0 likes
Like the topic says, I accidently activated the Unlimited function instead of the Premium when I redeemed a giftcard, is there anyway to change that?
Newbie
Like the topic says, I accidently activated the Unlimited function instead of the Premium when I redeemed a giftcard, is there anyway to change that?
Peter__
Community Legend
588 Views
3 replies
0 likes
Hey, on the site here it says i have spotify unlimited but when i open the program its the free version and i got 0 min...it sucks that i have paid for something that doesnt work. have paid b4 without problems, so why start with it now?
Casual Listener
Hey, on the site here it says i have spotify unlimited but when i open the program its the free version and i got 0 min...it sucks that i have paid for something that doesnt work. have paid b4 withou...
Eliqno
Newbie
884 Views
7 replies
1 likes
I've had a premium account for several months, and use it often on my computer. However, it has never worked on my iPad . I usually log in with the Facebook account. I've checked my iPad's Facebook settings, logged out and in to my account, quit the ...
Regular
I've had a premium account for several months, and use it often on my computer. However, it has never worked on my iPad . I usually log in with the Facebook account. I've checked my iPad's Facebook ...
Bettyboopparker
Newbie
15617 Views
25 replies
0 likes
Is it possible to use a gift card in conjuction with the student discount so that for a £10 giftcard i can get two months of premium? Thanks!
Newbie
Is it possible to use a gift card in conjuction with the student discount so that for a £10 giftcard i can get two months of premium? Thanks!
user-removed
Not applicable
2176 Views
2 replies
0 likes
I have tried to figure out how to give spotify as a birthday present to my sons (9 and 11 year old) since march this year. I want to subscribe to two premium accounts (three with my own). But i can't figure out how to do it. I got no attention on my ...
Newbie
I have tried to figure out how to give spotify as a birthday present to my sons (9 and 11 year old) since march this year. I want to subscribe to two premium accounts (three with my ...
danv3053
Casual Listener
3820 Views
6 replies
1 likes
I hate that Spotify posts what songs I'm listening to on Facebook. But when I disconnect my facebook account I can't access my playlists. How can I continue to log in with my facebook account without announcing to the world on my timeline every time ...
Newbie
I hate that Spotify posts what songs I'm listening to on Facebook. But when I disconnect my facebook account I can't access my playlists. How can I continue to log in with my facebook acc...
Peter__
Community Legend
8015 Views
5 replies
0 likes
Hi guys, I'm trying to change my password... but Spotify diesnt seem to like the idea. If I enter my account and try to change it, it highlights my email address and informs me 'The email address you supplied is invalid, please check to ensure it is ...
Newbie
Hi guys, I'm trying to change my password... but Spotify diesnt seem to like the idea. If I enter my account and try to change it, it highlights my email address and infor...
Peter__
Community Legend
1167 Views
2 replies
2 likes
Dear Spotify, I've been trying to publish playlists to the general public for a few months (I'm a part of a company, and we want to offer playlists through spotify for different products). They are listed as 'Public'. The playlists we create are not ...
Newbie
Dear Spotify, I've been trying to publish playlists to the general public for a few months (I'm a part of a company, and we want to offer playlists through spotify for different products)....
edrsicollrex
Casual Listener
403 Views
2 replies
0 likes
Please supply a contact phone number - as no one responds to my emails (see below) I need to speak to someone asap. I AM PAYING A PREMIUM SUBSCRIPTION FOR A SERVICE I CANNOT USE!! All I need are my login details - I can't even cancel my subscription ...
Newbie
Please supply a contact phone number - as no one responds to my emails (see below) I need to speak to someone asap. I AM PAYING A PREMIUM SUBSCRIPTION FOR A SERVICE I CANNOT USE!! All I need are...
Peter__
Community Legend
5944 Views
12 replies
1 likes
My 48 hour trial on my mobile device is over but I still want the 30 day trial. I'm trying to enter in my credit card info into the thing but it doesn't seem to working. Is it because my trail ended or is it something else?
Newbie
My 48 hour trial on my mobile device is over but I still want the 30 day trial. I'm trying to enter in my credit card info into the thing but it doesn't seem to working. Is it because my trail ended ...
Peter__
Community Legend
1654 Views
3 replies
0 likes
Hi, my playlist with well over 1000 songs got lost the other day!It's being kept alive by the subscribers though, but I don't have it myself, and I can't copy the tracks over to another list, because then the new list just appears empty. Please help!...
Music Fan
Hi, my playlist with well over 1000 songs got lost the other day! It's being kept alive by the subscribers though, but I don't have it myself, and I can't copy the tracks over to another list, becau...
lost_playlists
Casual Listener
3754 Views
43 replies
0 likes
Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to go on the laptop i connected to my facebook through his account. So i made him a new account since his old one ...
Casual Listener
Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to go on the laptop i connected to my facebook ...
Peter__
Community Legend
906 Views
4 replies
0 likes
hi, I'd like to invite a friend to use Spotify, but in my account only appears Profile and Subscription State...Somebody can help me about how I can solve it?Thanks.
Newbie
hi, I'd like to invite a friend to use Spotify, but in my account only appears Profile and Subscription State...Somebody can help me about how I can solve it?Thanks.
Peter__
Community Legend
565 Views
3 replies
0 likes
Hey, yesterday is must upgrade spotify. Then i must relog into my account. But then everything was gone. My Premiumstatus, playlists etc. Can you help me? I tried to relog. My Account is: 1199555406 Thank You!
Visitor
Hey, yesterday is must upgrade spotify. Then i must relog into my account. But then everything was gone. My Premiumstatus, playlists etc. Can you help me? I tried to relog. ...
user-removed
Not applicable
1214 Views
12 replies
0 likes