Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Il m'est impossible de me désabonner de Spotify, j'ai refait la procédure 5 fois. Je confirme et bim il me remet sur la meme page d'abonnement rien à changer !
Il m'est impossible de me désabonner de Spotify, j'ai refait la procédure 5 fois. Je confirme et bim il me remet sur la meme page d'abonnement rien à changer !
Community Legend
1281 Views
3 replies
0 likes
so if my iTunes files are mp4 files, spotify neither plays the local file or finds a duplicate. so all iTunes songs will not play on spotify?!?!?!
so if my iTunes files are mp4 files, spotify neither plays the local file or finds a duplicate. so all iTunes songs will not play on spotify?!?!?!
Newbie
1760 Views
2 replies
0 likes
I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore. But when i try to unsubscribe i get this message "Oops! Something went wrong, please try again or check out our help area" It happens after i...
I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore. But when i try to unsubscribe i get this message "Oops! Something went wrong, ple...
Not applicable
586 Views
2 replies
0 likes
Hallo Community, ich habe das Testabonnement von Spotify für 30 Tage gratis getestet. Jetzt habe ich am 30. meinen "Dauerauftrag" gekündigt, und mir wurden dennoch 10 Euro nach diesem Monat abgezogen. Schön und gut dacht ich mir, jedoch habe ich jetz...
Hallo Community, ich habe das Testabonnement von Spotify für 30 Tage gratis getestet. Jetzt habe ich am 30. meinen "Dauerauftrag" gekündigt, und mir wurden dennoch 10 Euro nach diesem Mo...
Newbie
1545 Views
8 replies
0 likes
I was charged 4 (FOUR) times for 1 (ONE) spotify $29.99 gift. I contacted Spotfy twice with your contact form and NO RESPONSE. What is the problem? Do you have a real billing department? This is awful.
I was charged 4 (FOUR) times for 1 (ONE) spotify $29.99 gift. I contacted Spotfy twice with your contact form and NO RESPONSE. What is the problem? Do you have a real billing department? This is aw...
Community Legend
905 Views
9 replies
0 likes
I tried to redeem my gift card but it doesn't work. I have the card #.
I tried to redeem my gift card but it doesn't work. I have the card #.
Community Legend
2140 Views
5 replies
0 likes
Like the topic says, I accidently activated the Unlimited function instead of the Premium when I redeemed a giftcard, is there anyway to change that?
Like the topic says, I accidently activated the Unlimited function instead of the Premium when I redeemed a giftcard, is there anyway to change that?
Community Legend
619 Views
3 replies
0 likes
Hey, on the site here it says i have spotify unlimited but when i open the program its the free version and i got 0 min...it sucks that i have paid for something that doesnt work. have paid b4 without problems, so why start with it now?
Hey, on the site here it says i have spotify unlimited but when i open the program its the free version and i got 0 min...it sucks that i have paid for something that doesnt work. have paid b4 withou...
Newbie
946 Views
7 replies
1 likes
I've had a premium account for several months, and use it often on my computer. However, it has never worked on my iPad . I usually log in with the Facebook account. I've checked my iPad's Facebook settings, logged out and in to my account, quit the ...
I've had a premium account for several months, and use it often on my computer. However, it has never worked on my iPad . I usually log in with the Facebook account. I've checked my iPad's Facebook ...
Newbie
15954 Views
25 replies
0 likes
Is it possible to use a gift card in conjuction with the student discount so that for a £10 giftcard i can get two months of premium? Thanks!
Is it possible to use a gift card in conjuction with the student discount so that for a £10 giftcard i can get two months of premium? Thanks!
Not applicable
2209 Views
2 replies
0 likes
I have tried to figure out how to give spotify as a birthday present to my sons (9 and 11 year old) since march this year. I want to subscribe to two premium accounts (three with my own). But i can't figure out how to do it. I got no attention on my ...
I have tried to figure out how to give spotify as a birthday present to my sons (9 and 11 year old) since march this year. I want to subscribe to two premium accounts (three with my ...
Casual Listener
3907 Views
6 replies
1 likes
I hate that Spotify posts what songs I'm listening to on Facebook. But when I disconnect my facebook account I can't access my playlists. How can I continue to log in with my facebook account without announcing to the world on my timeline every time ...
I hate that Spotify posts what songs I'm listening to on Facebook. But when I disconnect my facebook account I can't access my playlists. How can I continue to log in with my facebook acc...
Community Legend
8068 Views
5 replies
0 likes
Hi guys, I'm trying to change my password... but Spotify diesnt seem to like the idea. If I enter my account and try to change it, it highlights my email address and informs me 'The email address you supplied is invalid, please check to ensure it is ...
Hi guys, I'm trying to change my password... but Spotify diesnt seem to like the idea. If I enter my account and try to change it, it highlights my email address and infor...
Community Legend
1198 Views
2 replies
2 likes
Dear Spotify, I've been trying to publish playlists to the general public for a few months (I'm a part of a company, and we want to offer playlists through spotify for different products). They are listed as 'Public'. The playlists we create are not ...
Dear Spotify, I've been trying to publish playlists to the general public for a few months (I'm a part of a company, and we want to offer playlists through spotify for different products)....
Casual Listener
430 Views
2 replies
0 likes
Please supply a contact phone number - as no one responds to my emails (see below) I need to speak to someone asap. I AM PAYING A PREMIUM SUBSCRIPTION FOR A SERVICE I CANNOT USE!! All I need are my login details - I can't even cancel my subscription ...
Please supply a contact phone number - as no one responds to my emails (see below) I need to speak to someone asap. I AM PAYING A PREMIUM SUBSCRIPTION FOR A SERVICE I CANNOT USE!! All I need are...
Community Legend
6150 Views
12 replies
1 likes
My 48 hour trial on my mobile device is over but I still want the 30 day trial. I'm trying to enter in my credit card info into the thing but it doesn't seem to working. Is it because my trail ended or is it something else?
My 48 hour trial on my mobile device is over but I still want the 30 day trial. I'm trying to enter in my credit card info into the thing but it doesn't seem to working. Is it because my trail ended ...
Community Legend
1699 Views
3 replies
0 likes
Hi, my playlist with well over 1000 songs got lost the other day!It's being kept alive by the subscribers though, but I don't have it myself, and I can't copy the tracks over to another list, because then the new list just appears empty. Please help!...
Hi, my playlist with well over 1000 songs got lost the other day! It's being kept alive by the subscribers though, but I don't have it myself, and I can't copy the tracks over to another list, becau...
Casual Listener
4214 Views
43 replies
0 likes
Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to go on the laptop i connected to my facebook through his account. So i made him a new account since his old one ...
Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to go on the laptop i connected to my facebook ...
Community Legend
969 Views
4 replies
0 likes
hi, I'd like to invite a friend to use Spotify, but in my account only appears Profile and Subscription State...Somebody can help me about how I can solve it?Thanks.
hi, I'd like to invite a friend to use Spotify, but in my account only appears Profile and Subscription State...Somebody can help me about how I can solve it?Thanks.
Community Legend
599 Views
3 replies
0 likes
Hey, yesterday is must upgrade spotify. Then i must relog into my account. But then everything was gone. My Premiumstatus, playlists etc. Can you help me? I tried to relog. My Account is: 1199555406 Thank You!
Hey, yesterday is must upgrade spotify. Then i must relog into my account. But then everything was gone. My Premiumstatus, playlists etc. Can you help me? I tried to relog. ...
Not applicable
1277 Views
12 replies
0 likes
