Changing countries

[hrietveld]

Hi there,

A while ago I moved back to the UK. When  registered for Spotify a couple of years ago I lived in the UK as well. I then moved to NL which was not a problem. Now, when I moved back, suddenly I cannot change my country unless I give my payment details. I am using the free version and don't see the reason of giving payment details for a free service.

I checked these pages a while ago and I read that I head to contact spotify, and so I did, but I haven't had any reply back other than an automated response telling me to go on here.

Can you please let me know whether it is possible to change my country settings?

Thanks.

[Richard]

Hey hrietveld, welcome to the Community.

I'll be in touch via email to help you out with this.

[bitca]

I'm having the same issue--I recently moved from the US to the UK.  I have no desire for premium.  Any help would be appreciated.

[Peter__]

Hey bitca, welcome to the community 🙂

I would recommend you contact the team directly using the online contact form. 

If you recieve an automated reply asking you to use help pages or visit the community, reply directly to this email with your message again and it will be passed onto the customer services team. 

Peter

[onfire4jc]

Same issue here. About 2 months ago and computer just arrived. (obviously, I havent been able to log in to Spotify during said "14-day overseas" period). Would like to permanently update the location

[Peter__]

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@onfire4jc wrote:

Same issue here. About 2 months ago and computer just arrived. (obviously, I havent been able to log in to Spotify during said "14-day overseas" period). Would like to permanently update the location

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Hey! Welcome to the Spotify Community 🙂 

I would suggest you have a read at this post by Sam which explains how to change your country.

Peter