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Deleted facebook account, still charged

Hi, I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before. So I deleted my facebook account, just dont like it for personal reasns, but I still got charged a few ...

Visitor

Hi,   I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before.   So I deleted my facebook accou...

user-removed

Not applicable

920 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Find all my published playlists?

Hi, Is there any chance of finding all the playlists I've ever created/published?Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008) that I even don't have in my Spotify anymore. It would...

Visitor

Hi, Is there any chance of finding all the playlists I've ever created/published? Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008)...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Charged two times three months in a row!

Hi, I recently looked at my billing history at my bank's transactionhistory. However, it seems as if Spotify has billed me six times the last three months, instead of three times! I do not understand why this is happenening. Can someone help me? I am...

Casual Listener

Hi, I recently looked at my billing history at my bank's transactionhistory. However, it seems as if Spotify has billed me six times the last three months, instead of three times! I do not understa...

Goodman

Spotify Legend

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Lack of professional conduct

This is a complaint on how the accounting dept. (Alexandra – payment investigation team) disabled my premium account for no reason and accused me of chargeback and fraud without conducting a proper investigation. I do not expect insults from any comp...

Casual Listener

This is a complaint on how the accounting dept. (Alexandra – payment investigation team) disabled my premium account for no reason and accused me of chargeback and fraud without conducting a proper i...

chi

Casual Listener

541 Views

2 replies

1 likes

  • 541 Views
  • 2 replies
  • 1 likes

advertisements

I have started to get advert even though I have been paying for the premium package for ages and I am really annoyed about this. Whar can I do apart from leaving the whole thing ????

Newbie

I have started to get advert even though I have been paying for the premium package for ages and I am really annoyed about this. Whar can I do apart from leaving the whole thing ????

thomag

Regular

705 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Making a new account Problems

Im getting fedup with this now. I want to do a couple of things and each are having problems. I want to unlink my Facebook from my account. I hve deleted the App from Facebook via Account Preferences on Facebook. This current account has my old email...

Newbie

Im getting fedup with this now. I want to do a couple of things and each are having problems.   I want to unlink my Facebook from my account. I hve deleted the App from Facebook via Account ...

mynameisdonald

Casual Listener

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Deleted list

I accidentally deleted my "best of" list i've been collecting for months. Is there a way to get it back?

Newbie

I accidentally deleted my "best of" list i've been collecting for months. Is there a way to get it back?

user-removed

Not applicable

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes

Error message when trying to close account?!

Hi all, I am trying to close my account but having trouble as when filling out the contact form it comes back with an error message. Not sure why it's so hard to close an account in the first place but hey ho. If anyone can give me any advice as to h...

Visitor

Hi all,   I am trying to close my account but having trouble as when filling out the contact form it comes back with an error message.   Not sure why it's so hard to close an accoun...

Goodman

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Free subscription

How do I cancel my free premium subscription?

Casual Listener

How do I cancel my free premium subscription?

user-removed

Not applicable

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Charged several times for one subscription

Hi, I'm a french customer, I don't find a french forum, so do with the errors please... I tried to have a suscription 2 weeks ago, and there were a lot of bug. I repeated the operation several times, and it finally worked. I just wanted an Unlimited ...

Newbie

Hi,  I'm a french customer, I don't find a french forum, so do with the errors please...     I tried to have a suscription 2 weeks ago, and there were a lot of bug. I repeated ...

user-removed

Not applicable

471 Views

3 replies

0 likes

  • 471 Views
  • 3 replies
  • 0 likes

I want to cancel July subscription, but it is already paid!

Hi I'm going abroad on vacation during July and August, and I want to cancel my subscription because I will not use spotify. Then I will return to it because I am very happy with the service.When I tried to cancel the subscription, I saw that, by tod...

Regular

Hi I'm going abroad on vacation during July and August, and I want to cancel my subscription because I will not use spotify. Then I will return to it because I am very happy with the service. When...

Sam

Spotify

407 Views

2 replies

0 likes

  • 407 Views
  • 2 replies
  • 0 likes

Puerto Rico

I'm a US based Spotify Premium user who takes advantage of both computer and mobile apps. Is Spotify yet in Puerto Rico? I'm assuming my "available offline" content on my iPhone will still be good to go. What about streaming? Cheers.

Music Fan

I'm a US based Spotify Premium user who takes advantage of both computer and mobile apps.   Is Spotify yet in Puerto Rico? I'm assuming my "available offline" content on my iPhone will still...

Sam

Spotify

1747 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Account frozen.

I have a problem with my spotify account. I have bought a pre-paid spotify card on the internet of 3 months to upgrade it to premium. The problem is that the guy that sold me the card apparently used "ilegal means" to buy it. Now spotify has frozen m...

Newbie

I have a problem with my spotify account.   I have bought a pre-paid spotify card on the internet of 3 months to upgrade it to premium. The problem is that the guy that sold me the card appa...

Sam

Spotify

646 Views

1 replies

0 likes

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  • 1 replies
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people using my account

Please log me out of all sessions my friend somehow got on my account and is annoying the crap out of me

Newbie

Please log me out of all sessions my friend somehow got on my account and is annoying the crap out of me

Sam

Spotify

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

cant download free version of spotify

okay so i downloaded spotify premium on acciedent had it less than 24 hours so it wont charge right? so after i tried 3 times to download spotify free version but every time it say spotify premium i really hope it doesnt charge me and i need help how...

Casual Listener

okay so i downloaded spotify premium on acciedent had it less than 24 hours so it wont charge right?  so after i tried 3 times to download spotify free version but every time it say spotify pr...

wantbigboom

Casual Listener

588 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Well, it's gone

Well, it´s gone. And since you won't help me through your "help" section (yes I've checked my spam mail) I'll try writing here. My Premium stopped working, my bank records show that I've payed for this month. None of your "tips" for solving this prob...

Casual Listener

Well, it´s gone. And since you won't help me through your "help" section (yes I've checked my spam mail) I'll try writing here.   My Premium stopped working, my bank records show that I've p...

Sam

Spotify

874 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Your password was entered incorrectly

Trying to purchase music in spotify and get the message saying that my password was entered incorrectly. But it's not! Even reset my password, but still gets the same message.

Newbie

Trying to purchase music in spotify and get the message saying that my password was entered incorrectly. But it's not! Even reset my password, but still gets the same message. 

Dingeling73

Newbie

774 Views

1 replies

0 likes

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  • 1 replies
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Difference between library and local files

Please help me out, I was wondering how you can see whether a number is a local file or a file from the library.

Regular

Please help me out, I was wondering how you can see whether a number is a local file or a file from the library.

SzSzSz12

Regular

5210 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Blutengel and Terminal Choice

Hi all,I have been very happy for my lovely Blutengel and Terminal Choice playlists, but logged on a while ago to discover that they were empty. I found that other playlists (made by other people) with the same bands were empty as well.Can anybody ex...

Newbie

Hi all, I have been very happy for my lovely Blutengel and Terminal Choice playlists, but logged on a while ago to discover that they were empty. I found that other playlists (made by other people) ...

licenced

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Synced songs before premium trial ran out.

What if you had premimium,but then your trial runs out but before it ran out, you synced your music into your device. Would i still be able to play the music i synced into my device without having to get premium. But now i can't use the songs i synce...

Newbie

 What  if you had premimium,but then your trial runs out but before it ran out, you synced your music into your device. Would i still be able to play the music i synced into my device witho...

licenced

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes