Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

I've purchased a subscription and my account is still saying upgrade

I purchased a subscription a few hours ago. It didn't instantly give me access. I have since (in chronological order): - restarted spotify app - logged out and back in (of windows) - removed spotify app, redownloaded and installed. Problem still exis...

Casual Listener

I purchased a subscription a few hours ago.   It didn't instantly give me access.   I have since (in chronological order):   - restarted spotify app - logged out and back...

Quasso

Casual Listener

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
  • 0 likes

J'ai acheter 10 musique

bonjour, voilà il y a un petit soucis j'étais sur mon spotify et comme par magie j'ai eu 9,99€ de débitter sur mon compte paypal car sois dissant j'ai acheter 10 titres de musiques alors que je n'ai rien acheter cordialement

Newbie

bonjour, voilà il y a un petit soucis j'étais sur mon spotify et comme par magie j'ai eu 9,99€ de débitter sur mon compte paypal car sois dissant j'ai acheter 10 titres de musiques alors que je n'a...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Solved!! "Nicki Minaj" also appears as a different artist called "Nicky Manaj", it's spelled wrong.

The album "It's Barbie B***h" appears as an album of "Nicky Manaj", when it should be included in the list of Nicki Minaj's albums. It's spelled wrong. Here's the link: Nicky Manaj

Newbie

The album "It's Barbie B***h" appears as an album of "Nicky Manaj", when it should be included in the list of Nicki Minaj's albums. It's spelled wrong. Here's the link: Nicky Manaj

user-removed

Not applicable

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

change Facebook account on spotify

Hello!I have logged on to my friend's spotify with my facebook account and now I can not get rid of my account on her spotify. How do I remove it? so her Facebook account can be there instead?

Newbie

Hello! I have logged on to my friend's spotify with my facebook account and now I can not get rid of my account on her spotify. How do I remove it? so her Facebook account can be there instead? &n...

meahtenoha

Spotify

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Errpr 410 problem

For the whole day I have not been able to access spotify online, as it says my 'password is incorect' This is strange as It signs me in automatically all the time, and I have not changed my password since I last used spotify. I tried logging in with ...

Newbie

For the whole day I have not been able to access spotify online, as it says my 'password is incorect' This is strange as It signs me in automatically all the time, and I have not changed my password ...

Sam

Spotify

1108 Views

1 replies

0 likes

  • 1108 Views
  • 1 replies
  • 0 likes

Songs missing from playlist

Hi, I opened up Spotify on my laptop some time ago, and opened my playlist. As I watched, some of my songs disappeared, and the playlist settled down at 138 tracks. It had 207 tracks before. My phone (Android) still shows the playlist as having 207 t...

Casual Listener

Hi,   I opened up Spotify on my laptop some time ago, and opened my playlist. As I watched, some of my songs disappeared, and the playlist settled down at 138 tracks. It had 207 tracks befor...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Premium not working on Desktop or iPhone

Heya, I've recently brought Premium and I've tried it on my Desktop but it still comes up saying I'm a free user. I try to play it on my iPhone and it gives me the choice to upgrade to Premium which I already are. Please help?

Newbie

Heya, I've recently brought Premium and I've tried it on my Desktop but it still comes up saying I'm a free user.   I try to play it on my iPhone and it gives me the choice to upgrade to Pre...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Grayed out songs

So I have a free account, and sometimes the songs get grayed out. I'm assuming it's because I get a limited amount of plays of the song. My question is will I be able to play them again in the future, and if so, when? Thanks. Sorry if this is in the ...

Casual Listener

So I have a free account, and sometimes the songs get grayed out. I'm assuming it's because I get a limited amount of plays of the song. My question is will I be able to play them again in the future...

Stupify

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Account Hacked

My account has playlists that I have not added, I have reset my password but new playlists keep on appearing. Is there a way to force a re-login without the software update? Thank you

Newbie

My account has playlists that I have not added, I have reset my password but new playlists keep on appearing.  Is there a way to force a re-login without the software update?   Thank you

licenced

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Can someone explain how exactly spotify works

Well I want to purcahse the monthly spotify as seems usefull. Wanting to find out some stuff first. MOST my songs atm were dled from youtube to an mp3 so they are in my pc but I can listen to them as it just syncs it to my phone and rest are ones tha...

Visitor

Well I want to purcahse the monthly spotify as seems usefull. Wanting to find out some stuff first. MOST my songs atm were dled from youtube to an mp3 so they are in my pc but I can listen to them as...

licenced

Community Legend

1493 Views

1 replies

0 likes

  • 1493 Views
  • 1 replies
  • 0 likes

Delete My Account

I have sent a request to customer support asking them to delete my account. I have two, afurry & afurry91. I would like them both deleted. I contacted you guys using the method outlined in other threads but nobody has responded.

Visitor

I have sent a request to customer support asking them to delete my account. I have two, afurry & afurry91. I would like them both deleted. I contacted you guys using the method outlined in other ...

user-removed

Not applicable

854 Views

6 replies

0 likes

  • 854 Views
  • 6 replies
  • 0 likes

Solved!! Can't redeem NUS extra code

Hi, I am currently subscribed to spotify through my three uk mobile contract. I am just starting a degree and have received an NUS extra card that qualifies me for a discounted rate. The problem is that the spotify website won't let me redeem that co...

Casual Listener

Hi, I am currently subscribed to spotify through my three uk mobile contract. I am just starting a degree and have received an NUS extra card that qualifies me for a discounted rate. The problem is...

Maf

Casual Listener

4026 Views

4 replies

0 likes

  • 4026 Views
  • 4 replies
  • 0 likes

Logging in as 1136430323-user

I changed something about facebook in preferences, now I'm logging into a different account even though I'm using the same username and password, I found "my old profile" and could retreive the playlists but I cant edit them... How do I get it back? ...

Casual Listener

I changed something about facebook in preferences, now I'm logging into a different account even though I'm using the same username and password, I found "my old profile" and could retreive the playl...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

Solved!! Currently abroad but would like offline acces

I am currently in england for another 3 months but would love to have songs on my iphone as well... Now I wanted to get a subscription but I get the error message: Payment failed Sorry, we couldn't process your order. This may be a result of your pay...

Regular

I am currently in england for another 3 months but would love to have songs on my iphone as well...   Now I wanted to get a subscription but I get the error message:   Payment faile...

jjkoehorst

Regular

1479 Views

6 replies

0 likes

  • 1479 Views
  • 6 replies
  • 0 likes

Lost Premium NUS discount

Recently my Spotify subscription payment failed due to my card details changing and not updating my account with the new details. I have now updated my account but have seem to have lost my 50% discount on Spotify Premium as an NUS card holder and am...

Casual Listener

Recently my Spotify subscription payment failed due to my card details changing and not updating my account with the new details. I have now updated my account but have seem to have lost my 50% disco...

Sam

Spotify

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes

Weird Stuff

So, we got spotify Premium with our TV thing and I love it, unlucky enough though, my mom connected her Faceable to it and I wanted my FaceBook connected to it, so I try to figure out how to do it and I'm screwing around with the settings and stuff, ...

Newbie

So, we got spotify Premium with our TV thing and I love it, unlucky enough though, my mom connected her Faceable to it and I wanted my FaceBook connected to it, so I try to figure out how to do it an...

Sam

Spotify

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! Can't access music!

I updated my form of payment after my old card was declined but I am still unable to access any of my music

Newbie

I updated my form of payment after my old card was declined but I am still unable to access any of my music

Sam

Spotify

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Help!

My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I stop her facebook from being linked to my account!...

Casual Listener

My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I...

as_27

Casual Listener

639 Views

4 replies

0 likes

  • 639 Views
  • 4 replies
  • 0 likes

Solved!! Too many artists...not enough money!!

I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a functionality or two but is there a way of highlighting /...

Newbie

I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a fu...

Zoeeabird

Newbie

975 Views

2 replies

0 likes

  • 975 Views
  • 2 replies
  • 0 likes

Need to change my account is it possible? (Facebook)

Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but is it possible to link to a different "fake" fb ac...

Regular

Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but...

Sleepy8686

Regular

1198 Views

8 replies

0 likes

  • 1198 Views
  • 8 replies
  • 0 likes