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Delayed billing?

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Delayed billing?

The bank card that is tied to this account was stolen.  Charges were racked up and the card is now disabled.  I'm due to be billed in a few days but I don't have new account information yet and won't til some disputed charges are cleared up.  Can billing be delayed for a week until I get my new card information?

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Hello, effinspacecadet! I'm sorry to hear about the incident with your card and I'm afraid there's no official way to extend your premium acccount for the time you need to get things cleared up. It usually takes a week or even a few days more until Spotify automatically downgrades you to a free plan due to being unable to charge you. No worries there, you should be able to get your card back and then re-new your subscription just in time.


Best of luck!

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Marked as solution

Hello, effinspacecadet! I'm sorry to hear about the incident with your card and I'm afraid there's no official way to extend your premium acccount for the time you need to get things cleared up. It usually takes a week or even a few days more until Spotify automatically downgrades you to a free plan due to being unable to charge you. No worries there, you should be able to get your card back and then re-new your subscription just in time.


Best of luck!

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