How do I stop spotify downgrading?

[isthisesther]

My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my premium account??

[Liam]

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@isthisesther wrote:
My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my premium account??

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Hi, I suuggest you simply cancel your subscription entirely and resubscribe to premium 🙂

Liam

[Peter__]

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@LiamW wrote:

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@isthisesther wrote:
My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my premium account??

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Hi, I suuggest you simply cancel your subscription entirely and resubscribe to premium 🙂

Liam

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Hey 🙂 

You shouldn't need to cancel, just upgrade to premium again from your online account.

Peter