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Mobile premium

Mobile premium

Avatar of lil92gh2005
Casual Listener
2012-11-21 08:18 AM

Hello can anyone help me I just paid for the premium online but it tells me I have to pay for it again is that true that I would have to pay again the 9.99 dollars?

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Avatar of lil92gh2005
Casual Listener
2012-11-21 08:30 AM

im sorry guys i meant was i paid it online but when i get on my mobile to play a song it tells me to get the premium or play the radio so do i have to pay the $9.99 again

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Avatar of Richard
Community Legend
2012-11-21 10:12 AM

There's no need to pay twice, don't worry. I can see that your account is on Premium and everything should be working as intended.

 

To get your Premium status fully recognised try logging out and into the app a few times, or reinstall the app entirely.

 

If you continue to have problems, just get in touch via our contact form and we'll be happy to help out.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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