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My payment changes will not update.

My payment changes will not update.

I have been trying and trying to resubscribe using a Visa gift card online and it keeps saying that it cannot update payment details.  I paid with a Visa gift card the first time.  There is more than enough money on it, and it just won't work.  Help!

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1 Reply

We're not able to see specifically what the problem is but does your Visa meet all of these requirements?

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