About privacy
My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that. What can I do?
- 431 Views
- 1 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This is content that is no longer relevant
Start a topicMy Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that. What can I do?
Visitor
My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that. What can I do?
Peter__
Community Legend
431 Views
1 replies
0 likes
I have been through some of these community board and I can't find an actual solution to this. Is there really nobody from a tech support I can contact directly who can fix this ?? Why should I have to rely on community support board when I am paying...
Newbie
I have been through some of these community board and I can't find an actual solution to this. Is there really nobody from a tech support I can contact directly who can fix this ?? Why should...
Taylor
Community Legend
2853 Views
4 replies
3 likes
i am a premium member but cannot sync playlists onto iphone, works fine with ipad but iphone is where i want to use this most so not happy about paying subscriptions for half a service, fix now please!!!! playlists start to download but never do! ple...
Regular
i am a premium member but cannot sync playlists onto iphone, works fine with ipad but iphone is where i want to use this most so not happy about paying subscriptions for half a service, fix now pleas...
Peter__
Community Legend
2118 Views
6 replies
0 likes
I'd like to buy a Spotify E-card all morning in here: https://www.spotify.com/nl/get-spotify/e-card/ but after I give in my Credit Card data en try to verrify the buy, i get a 504 Gateway Time-out, nginx error. Seems to be a server side error. Can yo...
Casual Listener
I'd like to buy a Spotify E-card all morning in here: https://www.spotify.com/nl/get-spotify/e-card/ but after I give in my Credit Card data en try to verrify the buy, i get a 504 Gat...
Peter__
Community Legend
2739 Views
8 replies
0 likes
I am a subscriber to Spotify Premium. I have bought a new computer and downloaded Spotify onto this new computer however it does not recognize that I'm a premium user.If I download Spotify Premium onto this new computer using the same account will I ...
Newbie
I am a subscriber to Spotify Premium. I have bought a new computer and downloaded Spotify onto this new computer however it does not recognize that I'm a premium user. If I download Spotify Premium ...
Peter__
Community Legend
2340 Views
2 replies
0 likes
It is impossible to reset my password. The link seems no working at all. Last time it happend to me, I put a ticket for support and they fix it for me, but now I do not know how to put a support ticket. Anybody in the comunity knows? Thanks in advanc...
Casual Listener
It is impossible to reset my password. The link seems no working at all. Last time it happend to me, I put a ticket for support and they fix it for me, but now I do not know how to put a support tick...
Liam
Community Legend
411 Views
2 replies
0 likes
Hello!Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change this? I did not sign up via facebook and I've also t...
Newbie
Hello! Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change...
Peter__
Community Legend
577 Views
4 replies
0 likes
So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here.When using PayPal to fund a Spotify account, if the account linked to PayPal has no money in it, the spoti...
Casual Listener
So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here. When using PayPal to fund a Spotify account, if the...
ChristianTW
Casual Listener
823 Views
2 replies
0 likes
It was called summer 2013 is there anyway i can get it back! My husband made a mistake
Newbie
It was called summer 2013 is there anyway i can get it back! My husband made a mistake 😞
Peter__
Community Legend
363 Views
1 replies
0 likes
Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming. So today I log in to listen to some music and ever...
Casual Listener
Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming....
Sam
Spotify
940 Views
3 replies
0 likes
So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?
Visitor
So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?
Peter__
Community Legend
376 Views
1 replies
0 likes
I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I want to transfer my stuff from the FB to the non F...
Newbie
I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I...
Peter__
Community Legend
1147 Views
2 replies
0 likes
I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.
Newbie
I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.
Liam
Community Legend
2273 Views
1 replies
1 likes
Hello, I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offline? Thanks in advance. Best regards Claus
Casual Listener
Hello, I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offl...
Blochie
Casual Listener
1574 Views
2 replies
0 likes
As a premium subscriber, why are there ads at the top of my Discover page?
Music Fan
As a premium subscriber, why are there ads at the top of my Discover page?
musickevin
Music Fan
4241 Views
14 replies
1 likes
I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems. My brother gaves me his laptop as long as ism wai...
Casual Listener
I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems...
Peter__
Community Legend
4040 Views
14 replies
0 likes
pague el servicio Premium por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se supone que lo que pague era para todos mis dispositivos ojalá...
Newbie
pague el servicio Premium por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se...
Peter__
Community Legend
814 Views
1 replies
0 likes
On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so. As I would rather not be reminded of this criminal's existenc...
Casual Listener
On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so. A...
Peter__
Community Legend
30808 Views
4 replies
47 likes
My old facebook account got deactivated, and now I can't login through Spotify. Only by using the username 115420043. Is there a way to change it?
Casual Listener
My old facebook account got deactivated, and now I can't login through Spotify. Only by using the username 115420043. Is there a way to change it?
Peter__
Community Legend
728 Views
3 replies
0 likes
I wish to check with you the rates for #Billboards #Audio with light box #Branded Playlist
Regular
I wish to check with you the rates for #Billboards #Audio with light box #Branded Playlist
Peter__
Community Legend
1153 Views
9 replies
0 likes