Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
775010 Views
18 replies
29 likes
Hey, I just got a new laptop with Windows 8, with spotify already loaded on it. Im finding that the graphics are really poor, really pixelated, but only in spotify. Any one else experiencing this? Its also deleted all my playlists, but that may be an...
Hey, I just got a new laptop with Windows 8, with spotify already loaded on it. Im finding that the graphics are really poor, really pixelated, but only in spotify. Any one else expe...
Community Legend
1065 Views
1 replies
0 likes
I payed for spotify premium and entered my number but it redirected me back to the purchase page. I tried this again and I got the same result. My accout shows that I am still using spotify free. Help?
I payed for spotify premium and entered my number but it redirected me back to the purchase page. I tried this again and I got the same result. My accout shows that I am still using spotify free. Hel...
Community Legend
260 Views
1 replies
0 likes
I was not able to log in to my spotify premium account and tried to submit a password reset but I got a message that my email address does not exist. So I had to recreate a new free account with the same ID and email address but I am still not sure w...
I was not able to log in to my spotify premium account and tried to submit a password reset but I got a message that my email address does not exist. So I had to recreate a new free account with the ...
Community Legend
404 Views
1 replies
0 likes
Hello there I forgot my password to Spotify so I tried to recover it through the "forgot my password" page. However I fill in my email address then get the confirmation from Spotify that it will be send to my email, yet the email never arrives. I tri...
Hello there I forgot my password to Spotify so I tried to recover it through the "forgot my password" page. However I fill in my email address then get the confirmation from Spotify that it wi...
Not applicable
732 Views
2 replies
0 likes
Hello everybody, I ran into quite a weird problem today. I went to my local Dutch supermarket and bought a €30 giftcard for Spotify because I do not have a credit card or any of the other ways of paying for an automaticly continueing package, that ch...
Hello everybody, I ran into quite a weird problem today. I went to my local Dutch supermarket and bought a €30 giftcard for Spotify because I do not have a credit card or any of the other ...
Community Legend
587 Views
3 replies
0 likes
My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that. What can I do?
My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that. What can I do?
Community Legend
368 Views
1 replies
0 likes
I have been through some of these community board and I can't find an actual solution to this. Is there really nobody from a tech support I can contact directly who can fix this ?? Why should I have to rely on community support board when I am paying...
I have been through some of these community board and I can't find an actual solution to this. Is there really nobody from a tech support I can contact directly who can fix this ?? Why should...
Community Legend
2720 Views
4 replies
3 likes
i am a premium member but cannot sync playlists onto iphone, works fine with ipad but iphone is where i want to use this most so not happy about paying subscriptions for half a service, fix now please!!!! playlists start to download but never do! ple...
i am a premium member but cannot sync playlists onto iphone, works fine with ipad but iphone is where i want to use this most so not happy about paying subscriptions for half a service, fix now pleas...
Community Legend
1882 Views
6 replies
0 likes
I'd like to buy a Spotify E-card all morning in here: https://www.spotify.com/nl/get-spotify/e-card/ but after I give in my Credit Card data en try to verrify the buy, i get a 504 Gateway Time-out, nginx error. Seems to be a server side error. Can yo...
I'd like to buy a Spotify E-card all morning in here: https://www.spotify.com/nl/get-spotify/e-card/ but after I give in my Credit Card data en try to verrify the buy, i get a 504 Gat...
Community Legend
2512 Views
8 replies
0 likes
I am a subscriber to Spotify Premium. I have bought a new computer and downloaded Spotify onto this new computer however it does not recognize that I'm a premium user.If I download Spotify Premium onto this new computer using the same account will I ...
I am a subscriber to Spotify Premium. I have bought a new computer and downloaded Spotify onto this new computer however it does not recognize that I'm a premium user. If I download Spotify Premium ...
Community Legend
2238 Views
2 replies
0 likes
It is impossible to reset my password. The link seems no working at all. Last time it happend to me, I put a ticket for support and they fix it for me, but now I do not know how to put a support ticket. Anybody in the comunity knows? Thanks in advanc...
It is impossible to reset my password. The link seems no working at all. Last time it happend to me, I put a ticket for support and they fix it for me, but now I do not know how to put a support tick...
Community Legend
336 Views
2 replies
0 likes
Hello!Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change this? I did not sign up via facebook and I've also t...
Hello! Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change...
Community Legend
470 Views
4 replies
0 likes
So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here.When using PayPal to fund a Spotify account, if the account linked to PayPal has no money in it, the spoti...
So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here. When using PayPal to fund a Spotify account, if the...
Casual Listener
715 Views
2 replies
0 likes
It was called summer 2013 is there anyway i can get it back! My husband made a mistake
It was called summer 2013 is there anyway i can get it back! My husband made a mistake 😞
Community Legend
285 Views
1 replies
0 likes
Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming. So today I log in to listen to some music and ever...
Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming....
Spotify
826 Views
3 replies
0 likes
So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?
So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?
Community Legend
316 Views
1 replies
0 likes
I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I want to transfer my stuff from the FB to the non F...
I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I...
Community Legend
1051 Views
2 replies
0 likes
I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.
I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.
Community Legend
2148 Views
1 replies
1 likes
Hello, I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offline? Thanks in advance. Best regards Claus
Hello, I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offl...
Casual Listener
1454 Views
2 replies
0 likes
As a premium subscriber, why are there ads at the top of my Discover page?
As a premium subscriber, why are there ads at the top of my Discover page?
Music Fan
3498 Views
14 replies
1 likes
