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10 hours limit?

The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a new period of listening. But no matter how long I wait ...

Casual Listener

The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a ne...

Peter__

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Changing profile picture?

I created my spotify account with my email address only, and recently decided to update it to link with my facebook. My profile picture is now being displayed on the small icon on the top right corner next to the megaphone icon that shows notificatio...

Casual Listener

I created my spotify account with my email address only, and recently decided to update it to link with my facebook. My profile picture is now being displayed on the small icon on the top right corne...

Peter__

Community Legend

749 Views

3 replies

0 likes

Account
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  • 0 likes

Reporting Hackers

My account was hacked by [snip - privacy] Mayby you can ban that e-mail? I know that hackers probably have several accounts but every little thing helps. Also I think other people should also report when being hacked here. Regards e0300752

Casual Listener

My account was hacked by [snip - privacy] Mayby you can ban that e-mail? I know that hackers probably have several accounts but every little thing helps.   Also I think other people shou...

Adam

Roadie

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
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EDIT VERSUS EXPLICIT

THIS IS JUST SOME FEEDBACK BUT FOR A PREMIUM SERVICE I ONLY GET EDITED SONGS? NO EXPLICIT? I MAY JUST DISCONTINUE MY SERVICE WITH SPOTIFY, IM SO DISAPPOINTED AND UNSATISFIED. SO SAD.

Newbie

THIS IS JUST SOME FEEDBACK BUT FOR A PREMIUM SERVICE I ONLY GET EDITED SONGS? NO EXPLICIT? I MAY JUST DISCONTINUE MY SERVICE WITH SPOTIFY, IM SO DISAPPOINTED AND UNSATISFIED. SO SAD.

Adam

Roadie

1651 Views

1 replies

0 likes

  • 1651 Views
  • 1 replies
  • 0 likes

Probleem met spotify status!

Ik betaal op dit moment elke maand voor Spotify Unlimited. Vanaf nu wil ik overstappen op Spotify Premium. Toen ik keek bij mijn huidige abbonements status stond er dat ik op dit moment Spotify Free gebruik, terwijl dit niet zo is. Ook kan ik niet me...

Visitor

Ik betaal op dit moment elke maand voor Spotify Unlimited. Vanaf nu wil ik overstappen op Spotify Premium. Toen ik keek bij mijn huidige abbonements status stond er dat ik op dit moment Spot...

Adam

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

STOP CHARGING ME TOO!

This is the least efficient system I've ever used and you're stealing money from me! Your FAQs and Help completely useless.... You owe me 20 GBP: Pay Up

Casual Listener

This is the least efficient system I've ever used and you're stealing money from me! Your FAQs and Help completely useless....   You owe me 20 GBP: Pay Up      

Adam

Roadie

916 Views

5 replies

0 likes

  • 916 Views
  • 5 replies
  • 0 likes

30 day trial overlaps my prepaid premium period

Hi This morning I received an email that my 6 month prepaid premium was about to expire in a week. So I decided to get a monthly subscription this time, with the 30 day trial. The problem is that it says that I will get charged on September 26, which...

Visitor

Hi This morning I received an email that my 6 month prepaid premium was about to expire in a week. So I decided to get a monthly subscription this time, with the 30 day trial. The problem is that i...

Adam

Roadie

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Nonsense feedback

Might be in the wrong forum, but I am not sure which one would be better. So I quite often report non-gapless albums via the online feedback form. Probably in vain, because they rarely get fixed, but I still keep doing it, A while ago, in addition to...

Roadie

Might be in the wrong forum, but I am not sure which one would be better.   So I quite often report non-gapless albums via the online feedback form. Probably in vain, because they rarel...

Adam

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Restablecimiento de contraseña

Es muy lioso. ¿Cómo se establece la nueva contraseña? En realidad me gustaría usar una vieja pero creo no me dejarán y el problema es que se me cierra el spotify muy a menudo y siempre tengo que pasar horas intentando establecer una nueva contraseña....

Newbie

Es muy lioso. ¿Cómo se establece la nueva contraseña? En realidad me gustaría usar una vieja pero creo no me dejarán y el problema es que se me cierra el spotify muy  a menudo y siempre tengo qu...

Adam

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Entrar facebook

Hola, no consigo con mi cuenta de spotify sincronizarlo con facebook. Ademas, creo q el otro dia se me creo una cuenta diferente entrando con facebook. Podeis ayudarme?Usuario spotify: rubenglez87Facebook: [snip]El tema es q sin facebook no puedo com...

Regular

Hola, no consigo con mi cuenta de spotify sincronizarlo con facebook. Ademas, creo q el otro dia se me creo una cuenta diferente entrando con facebook. Podeis ayudarme? Usuario spotify: rubenglez87 ...

Adam

Roadie

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Deleted playlist

Morning, I attempted to reply on the "Deleted a playlist?" topic but the reply is greyed out. I was using the spotify app as soon as I did it I hit CMD Z and nothing happened. The playlist was titled ROCK OUT! Thank you!

Visitor

Morning,   I attempted to reply on the "Deleted a playlist?" topic but the reply is greyed out.   I was using the spotify app as soon as I did it I hit CMD Z and nothing happened. ...

Taylor

Community Legend

321 Views

1 replies

0 likes

Other
  • 321 Views
  • 1 replies
  • 0 likes

keeping username while upgrading

hi! I'm about to upgrade my account from unlimited to premium. Can I keep my username?

Newbie

hi! I'm about to upgrade my account from unlimited to premium. Can I keep my username?

Jamie

Spotify Legend

355 Views

1 replies

0 likes

Account
Subscription
  • 355 Views
  • 1 replies
  • 0 likes

My engagement playlist is gone!

Help! It was for my engagement party which is on Saturday and I was deleting a song and deleted a playlist... It was called young and beautiful :'(

Newbie

Help! It was for my engagement party which is on Saturday and I was deleting a song and deleted a playlist... It was called young and beautiful :'(  

Jamie

Spotify Legend

322 Views

1 replies

0 likes

Account
Other
Premium
  • 322 Views
  • 1 replies
  • 0 likes

I have an unwanted person on spotify

Someone got my password and now is using my spotify all the time, and I can't can you guys boot them?

Visitor

Someone got my password and now is using my spotify all the time, and I can't can you guys boot them?

MichaelJerzak

Composer

337 Views

1 replies

0 likes

Account
  • 337 Views
  • 1 replies
  • 0 likes

Pixelated screen in Windows 8

Hey, I just got a new laptop with Windows 8, with spotify already loaded on it. Im finding that the graphics are really poor, really pixelated, but only in spotify. Any one else experiencing this? Its also deleted all my playlists, but that may be an...

Visitor

Hey,    I just got a new laptop with Windows 8, with spotify already loaded on it. Im finding that the graphics are really poor, really pixelated, but only in spotify. Any one else expe...

Peter__

Community Legend

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
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No confirmation of purchase

I payed for spotify premium and entered my number but it redirected me back to the purchase page. I tried this again and I got the same result. My accout shows that I am still using spotify free. Help?

Newbie

I payed for spotify premium and entered my number but it redirected me back to the purchase page. I tried this again and I got the same result. My accout shows that I am still using spotify free. Hel...

Peter__

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Lost my spotify premium account

I was not able to log in to my spotify premium account and tried to submit a password reset but I got a message that my email address does not exist. So I had to recreate a new free account with the same ID and email address but I am still not sure w...

Newbie

I was not able to log in to my spotify premium account and tried to submit a password reset but I got a message that my email address does not exist. So I had to recreate a new free account with the ...

Peter__

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Forgot my Password

Hello there I forgot my password to Spotify so I tried to recover it through the "forgot my password" page. However I fill in my email address then get the confirmation from Spotify that it will be send to my email, yet the email never arrives. I tri...

Visitor

Hello there I forgot my password to Spotify so I tried to recover it through the "forgot my password" page. However I fill in my email address then get the confirmation from Spotify that it wi...

user-removed

Not applicable

835 Views

2 replies

0 likes

Account
Login
  • 835 Views
  • 2 replies
  • 0 likes

Solved!! I cannot use my giftcard because of having not used up free trial

Hello everybody, I ran into quite a weird problem today. I went to my local Dutch supermarket and bought a €30 giftcard for Spotify because I do not have a credit card or any of the other ways of paying for an automaticly continueing package, that ch...

Casual Listener

Hello everybody,   I ran into quite a weird problem today. I went to my local Dutch supermarket and bought a €30 giftcard for Spotify because I do not have a credit card or any of the other ...

Liam

Community Legend

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

About privacy

My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that. What can I do?

Visitor

My Spotify page(http://open.spotify.com/user/vipoke) is showing my full name, and I don't want that.   What can I do? 

Peter__

Community Legend

451 Views

1 replies

0 likes

Other
Subscription
  • 451 Views
  • 1 replies
  • 0 likes