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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785621 Views

18 replies

29 likes

  • 785621 Views
  • 18 replies
  • 29 likes

Failed Payment

Hi, I had a little banner message come up telling me my payment didn't go through. Will Spotify automatically try again or should I manually make a payment?

Casual Listener

Hi,   I had a little banner message come up telling me my payment didn't go through.   Will Spotify automatically try again or should I manually make a payment?

Peter__

Community Legend

507 Views

1 replies

0 likes

Account
Premium
Subscription
  • 507 Views
  • 1 replies
  • 0 likes

NUS Discount Not working

Hi, My NUS card number won't be accepted on your website, it says it is invalid. I just signed up for premium, still in the 30 day trial period I just bought my NUS card today, so it is definitely valid. I've also tried in 3 browsers and going on the...

Newbie

Hi,   My NUS card number won't be accepted on your website, it says it is invalid.   I just signed up for premium, still in the 30 day trial period   I just bought my NUS c...

Peter__

Community Legend

516 Views

1 replies

0 likes

Subscription
  • 516 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Budapest Hungary?

I am studying abroad in Budapest Hungary and will be traveling around eastern Europe in the fall. I have spotify premium and am originally from the USA, I can't live without my spotify account, will it still work on my phone over there? I plan on get...

Casual Listener

I am studying abroad in Budapest Hungary and will be traveling around eastern Europe in the fall. I have spotify premium and am originally from the USA, I can't live without my spotify account, will ...

Liam

Community Legend

3922 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I want to deactivate my facebook account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

As obvious from the subject I want to deactivate my fb that I used when I signed up! Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. I couldnt even post on here without being looged in so what the f do yo...

Visitor

  As obvious from the subject I want to deactivate my fb that I used when I signed up!   Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. ...

Peter__

Community Legend

3296 Views

1 replies

0 likes

  • 3296 Views
  • 1 replies
  • 0 likes

Log off all users

Please log off all users on my account.

Casual Listener

Please log off all users on my account.

Peter__

Community Legend

854 Views

1 replies

0 likes

Login
  • 854 Views
  • 1 replies
  • 0 likes

Why Spotify?

I don't see point in paying monthly for this.. you can't Purchase! nor can you download any of the music. £9.99 per month to listen to music?? riddiculas. I can get the music anywhere and listen to it just same.Without! having to pay a monthly subscr...

Gig Goer

I don't see point in paying monthly for this.. you can't Purchase! nor can you download any of the music. £9.99 per month to listen to music?? riddiculas. I can get the music anywhere and listen to...

Adam

Roadie

722 Views

1 replies

0 likes

Premium
  • 722 Views
  • 1 replies
  • 0 likes

two accounts switched?

I was at my brothers pad and i wanted to play my music on his spotify so i tried logging in with my info and somehow his profile is now my profile and my music is gone. what is going on?

Casual Listener

I was at my brothers pad and i wanted to play my music on his spotify so i tried logging in with my info and somehow his profile is now my profile and my music is gone. what is going on?

Adam

Roadie

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

My android won't play more than one song in a playlist...then it gives me an error message

I've been a subscribing member for over a year, but since I've not been able to use the radio feature to listen to more than one song in any one genre, I see no reason to continue to pay for the service...it's been a problem for over a week, and has ...

Newbie

I've been a subscribing member for over a year, but since I've not been able to use the radio feature to listen to more than one song in any  one genre, I see no reason to continue to pay for th...

Adam

Roadie

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

I was paying for Spotify Premium.. After 4 months of use I can't access my music?

My card that I pay with expired, so I updated my payment details & all of a sudden my spotify has downgraded to Spotify Free even though I usually pay £5.00 (with my student discount) each month for Spotify Premium & I can't access my music now? Help...

Newbie

My card that I pay with expired, so I updated my payment details & all of a sudden my spotify has downgraded to Spotify Free even though I usually pay £5.00 (with my student discount) each month ...

Adam

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

NO PUEDO ESCUCHAR LAS LISTAS EN MODO OFFLINE

Tengo cuenta premium, pero tengo que descargar las listas todos los días, porque cuando pongo el modo offline, no están disponibles.Saqué la cuenta premium, justo para eso.Me voy de vacaciones a un lugar sin internet, y menos aún wifi, y me gustaría ...

Casual Listener

Tengo cuenta premium, pero tengo que descargar las listas todos los días, porque cuando pongo el modo offline, no están disponibles. Saqué la cuenta premium, justo para eso. Me voy de vacaciones a ...

Adam

Roadie

638 Views

1 replies

1 likes

  • 638 Views
  • 1 replies
  • 1 likes

Playlist empty on another device

Hi all! I mixed a new playlist on my computer at work, but when I got home the playlist was empty ( on another computer ). I checked my iPhone aswell, the playlist was there but it was empty. Any idea of what happend? I don't know if my computer at w...

Newbie

Hi all!   I mixed a new playlist on my computer at work, but when I got home the playlist was empty ( on another computer ). I checked my iPhone aswell, the playlist was there but it was e...

Adam

Roadie

466 Views

1 replies

1 likes

  • 466 Views
  • 1 replies
  • 1 likes

Quitting

I have given up with Spotify software. It's useless. Here is my email to Support: I cannot bear the lack of responsiveness from Spotify anymore. It can take 10 minutes to go from opening the software to being able to play a song. That's not what I pa...

Gig Goer

I have given up with Spotify software. It's useless. Here is my email to Support:   I cannot bear the lack of responsiveness from Spotify anymore. It can take 10 minutes to go from opening the...

Adam

Roadie

416 Views

1 replies

1 likes

  • 416 Views
  • 1 replies
  • 1 likes

Name on DesktopApp not Facebbook name

Hi, when I open Spotify it shows my name and photo from Facebook in top right corner - which is correct. Yet on my friends' Spotify I show up with my nickname and no profile picture. Is there any way I can change this to my FB photo and name? I did s...

Newbie

Hi, when I open Spotify it shows my name and photo from Facebook in top right corner - which is correct. Yet on my friends' Spotify I show up with my nickname and no profile picture. Is there any w...

Adam

Roadie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Re: Disappearance of my "Followers" and "Following"

Hello...!!!. I Downloaded, Spotify application again and reset all my continuous "and Followed Followers" Do you think, that I may recover? https://www.spotify.com/es/account/overview/?utm_source=spotify&utm_medium=menu&utm_campaign=your_ac...My user...

Regular

 Hello...!!!.  🙂 I Downloaded, Spotify application again and reset all my continuous "and Followed Followers" Do you think, that I may recover?    https://www.spotify.com/es/a...

Adam

Roadie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Deuxième sujet à propos de mon compte !

Re-bonjour, j'ai fait ce que l'on m'a dit mais j'ai toujours pas reçu du réponses, et ça me dégoute de plus avoir accés à mon compte Spotify : 1138971012. Quand j'essaie de faire "j'ai oublié mon mot de passe" ça me dit que je ne peux pas car il est ...

Visitor

Re-bonjour, j'ai fait ce que l'on m'a dit mais j'ai toujours pas reçu du réponses, et ça me dégoute de plus avoir accés à mon compte Spotify : 1138971012. Quand j'essaie de faire "j'ai oublié mo...

Adam

Roadie

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Sync offline problems

DescriptionMy syncing offline keeps pausing, I have followed all troubleshooting steps, basically I have started syncing today for the 10th time and I can't get past 249 of 267 no matter what this is through wi-fi. A more detailed description, using ...

Newbie

Description My syncing offline keeps pausing, I have followed all troubleshooting steps, basically I have started syncing today for the 10th time and I can't get past 249 of 267 no matter what this ...

Adam

Roadie

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

My payment changes will not update.

I have been trying and trying to resubscribe using a Visa gift card online and it keeps saying that it cannot update payment details. I paid with a Visa gift card the first time. There is more than enough money on it, and it just won't work. Help!

Newbie

I have been trying and trying to resubscribe using a Visa gift card online and it keeps saying that it cannot update payment details.  I paid with a Visa gift card the first time.  There is...

Adam

Roadie

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Can't change my email

Hi, My email is set through facebook, it's an old email so I've updated it in facebook, and deleted the old ones, however spotify keeps listing my old email adress. It says I can change it on the facebook settings page, when I click through it just h...

Newbie

Hi,   My email is set through facebook, it's an old email so I've updated it in facebook, and deleted the old ones, however spotify keeps listing my old email adress. It says I can change it...

Adam

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

problems and confusion

I pay monthly fir premium, but have lost my net recently. My phone won't even use the app because my sd reader is out on my phone.. Thing is, if I downloaded playlists from the app, even from my computer why won't it play? I mean, if I pay monthly fo...

Regular

I pay monthly fir premium, but have lost my net recently. My phone won't even use the app because my sd reader is out on my phone.. Thing is, if I downloaded playlists from the app, even from my comp...

Adam

Roadie

993 Views

13 replies

0 likes

  • 993 Views
  • 13 replies
  • 0 likes

Can't Find another Spotify user

Hi, I have my friends spotify name and entered it using the spotify:user: method but it comes up as unknown user, as mine does when he goes thorugh the same process looking for me. What am I doing wrong? I am signed in using Spotify as I am not on fa...

Visitor

Hi, I have my friends spotify name and entered it using the spotify:user:  method but it comes up as unknown user, as mine does when he goes thorugh the same process looking for me. What am I do...

Adam

Roadie

2662 Views

4 replies

1 likes

  • 2662 Views
  • 4 replies
  • 1 likes