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Cancelled subscription, but still got charged.

Hi, I cancelled my subscription to premium last week as I now get it as part of a deal with vodafone. However, this morning I was charged 9.99 via paypal in any event. I have cancelled again today but I need to be refunded immediately. I have been tr...

Newbie

Hi, I cancelled my subscription to premium last week as I now get it as part of a deal with vodafone.  However, this morning I was charged 9.99 via paypal in any event.  I have cancelled ag...

Liam

Community Legend

408 Views

1 replies

0 likes

Account
Premium
Subscription
  • 408 Views
  • 1 replies
  • 0 likes

recover lost playlist

I've seen other threads like this, but couldn't reply. I am not sure if I deleted it or what happened, but a couple playlists are missing. One is "Old Faves" and the other "AM" Can they be recovered? Thanks

Newbie

I've seen other threads like this, but couldn't reply.   I am not sure if I deleted it or what happened, but a couple playlists are missing. One is "Old Faves" and the other "AM" Can they ...

Taylor

Community Legend

1370 Views

1 replies

0 likes

Account
Other
  • 1370 Views
  • 1 replies
  • 0 likes

Change of payment Date

Good Morning, Does anyone know if you can change the payment date for Spotify? Thank you

Newbie

Good Morning, Does anyone know if you can change the payment date for Spotify?   Thank you

Taylor

Community Legend

483 Views

1 replies

0 likes

Account
Premium
Subscription
  • 483 Views
  • 1 replies
  • 0 likes

HELP! Can't stream in Malaysia! (Spotify Premium)

I'm on a 20MBps UniFi line, Spotify Premium user and I can't stream. Why?

Newbie

I'm on a 20MBps UniFi line, Spotify Premium user and I can't stream. Why? 

Taylor

Community Legend

668 Views

1 replies

0 likes

Premium
  • 668 Views
  • 1 replies
  • 0 likes

Account error

I am being charged for Spotify premium but my account status only states that I have free access - can you help ?

Newbie

I am being charged for Spotify premium but my account status only states that I have free access - can you help ?

Peter__

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!! Error 408

I can't log into my spotify account through Facebook, it comes up error 408? I haven't moved country or anything I just woke up one day and it didn't work? Sucks when I'm paying, what do I do?

Newbie

I can't log into my spotify account through Facebook, it comes up error 408? I haven't moved country or anything I just woke up one day and it didn't work? Sucks when I'm paying, what do I do?

Peter__

Community Legend

837 Views

2 replies

0 likes

  • 837 Views
  • 2 replies
  • 0 likes

I've been billed 3 times each month over the past year

So I've emailed support twice and have gotten no where so I'm trying for fourm. I have two Spotify accounts each under two different email addreses for myself and my daughter both being paid from the same PayPal account. I just realized I have been p...

Newbie

So I've emailed support twice and have gotten no where so I'm trying for fourm. I have two Spotify accounts each under two different email addreses for myself and my daughter both being paid from the...

Peter__

Community Legend

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

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Music Fan

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Peter__

Community Legend

3967 Views

5 replies

0 likes

Account
  • 3967 Views
  • 5 replies
  • 0 likes

I've paid for Spotify Premium and I'm not upgraded

I paid for the premium subscription and currently on the 30day trial, haven't received and email confirmation yet and can't sync my devices,

Casual Listener

I paid for the premium subscription and currently on the 30day trial, haven't received and email confirmation yet and can't sync my devices,

Liam

Community Legend

407 Views

2 replies

0 likes

  • 407 Views
  • 2 replies
  • 0 likes

Solved!! One hour limit per week?

I just want to know if its normal that i have 1 hour a week while my friends and classmates has 10 hours? If this is not normal please help me in some way....

Newbie

I just want to know if its normal that i have 1 hour a week while my friends and classmates has 10 hours?   If this is not normal please help me in some way....

Liam

Community Legend

1055 Views

4 replies

0 likes

  • 1055 Views
  • 4 replies
  • 0 likes

Solved!! I cant activate my Premium! HELP

This morning I introduced my code 3 months of premium and gave me that already had the premium in my profile, but entering into Spotify continued appearing the Free.I waited a few hours and now that I re-connected i see that in my profile is Free aga...

Visitor

This morning I introduced my code 3 months of premium and gave me that already had the premium in my profile, but entering into Spotify continued appearing the Free.I waited a few hours and now that ...

Liam

Community Legend

963 Views

4 replies

0 likes

Premium
  • 963 Views
  • 4 replies
  • 0 likes

No Longer Spotify Premium?

I've been paying for spotify premium since around March. This morning when I tried to listen to music on my iPhone I got a notice that I was no longer subscribed to premium. If this could be remedied I would greatly appreciate it. Craig

Casual Listener

I've been paying for spotify premium since around March. This morning when I tried to listen to music on my iPhone I got a notice that I was no longer subscribed to premium. If this could be remedied...

Peter__

Community Legend

1176 Views

5 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 1176 Views
  • 5 replies
  • 0 likes

Solved!! Could I be logged out all devices?

I forgot to log out of spotify on my friends school pc, and he won't log out.. can you log me out on all devices?

Newbie

I forgot to log out of spotify on my friends school pc, and he won't log out.. can you log me out on all devices?

Liam

Community Legend

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Fail

I have the error 408 on spotify, can't not use it. Why??

Regular

I have the error 408 on spotify, can't not use it. Why??

Peter__

Community Legend

1166 Views

7 replies

0 likes

  • 1166 Views
  • 7 replies
  • 0 likes

DELETED PLAYLIST FOR MY WEDDING - HELP!!!

Hi there, Please can you help - I seemed to have deleted my playlist entitled Wedding Songs and its meant for my wedding this weekend. I thought I was deleting just one song but it's just disappeared! I had about 99 track on it. Can you possibly help...

Newbie

Hi there, Please can you help - I seemed to have deleted my playlist entitled Wedding Songs and its meant for my wedding this weekend. I thought I was deleting just one song but it's just disappe...

Peter__

Community Legend

614 Views

3 replies

0 likes

Premium
  • 614 Views
  • 3 replies
  • 0 likes

Failed Payment

Hi, I had a little banner message come up telling me my payment didn't go through. Will Spotify automatically try again or should I manually make a payment?

Casual Listener

Hi,   I had a little banner message come up telling me my payment didn't go through.   Will Spotify automatically try again or should I manually make a payment?

Peter__

Community Legend

552 Views

1 replies

0 likes

Account
Premium
Subscription
  • 552 Views
  • 1 replies
  • 0 likes

NUS Discount Not working

Hi, My NUS card number won't be accepted on your website, it says it is invalid. I just signed up for premium, still in the 30 day trial period I just bought my NUS card today, so it is definitely valid. I've also tried in 3 browsers and going on the...

Newbie

Hi,   My NUS card number won't be accepted on your website, it says it is invalid.   I just signed up for premium, still in the 30 day trial period   I just bought my NUS c...

Peter__

Community Legend

583 Views

1 replies

0 likes

Subscription
  • 583 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Budapest Hungary?

I am studying abroad in Budapest Hungary and will be traveling around eastern Europe in the fall. I have spotify premium and am originally from the USA, I can't live without my spotify account, will it still work on my phone over there? I plan on get...

Casual Listener

I am studying abroad in Budapest Hungary and will be traveling around eastern Europe in the fall. I have spotify premium and am originally from the USA, I can't live without my spotify account, will ...

Liam

Community Legend

4130 Views

3 replies

0 likes

  • 4130 Views
  • 3 replies
  • 0 likes

I want to deactivate my facebook account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

As obvious from the subject I want to deactivate my fb that I used when I signed up! Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. I couldnt even post on here without being looged in so what the f do yo...

Visitor

  As obvious from the subject I want to deactivate my fb that I used when I signed up!   Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. ...

Peter__

Community Legend

3377 Views

1 replies

0 likes

  • 3377 Views
  • 1 replies
  • 0 likes

Log off all users

Please log off all users on my account.

Casual Listener

Please log off all users on my account.

Peter__

Community Legend

922 Views

1 replies

0 likes

Login
  • 922 Views
  • 1 replies
  • 0 likes