Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Deactivated My Facebook - Lost My Spotify Premium Account

I want my Facebook account deactivated but now I can't use Spotify. I have a free trial right now but how will I get my Spotify Premium account back? I lost all my track lists and music I foun here. I also just paid on Aug 24th. Please help!

Newbie

I want my Facebook account deactivated but now I can't use Spotify. I have a free trial right now but how will I get my Spotify Premium account back? I lost all my track lists and music I foun here. ...

Liam

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Upgrading to Premium Movistar error invoice - Spain

Hi! Today I upgraded to Spotify Premium through Movistar (Spanish Mobile Operator ) but I just check my invoice from my account to see if I have cancelled correctly Spotify Unlimited and it appears a new Spotify Premium invoice without 40% discount. ...

Newbie

Hi!   Today I upgraded to Spotify Premium through Movistar  (Spanish Mobile Operator ) but I just check my invoice from my account to see if I have cancelled correctly Spotify Unlimited...

Sam

Spotify

803 Views

3 replies

0 likes

Premium
  • 803 Views
  • 3 replies
  • 0 likes

Spotify Raised My Monthly Subscription Cost with out Notification.

Spotify Raised My Monthly Subscription Cost with out notification.... I emailed them and they solution? Delete my account if I didn't like it. I laughed when I read it! - They said in the agreement they would contact me if any price change.. Why didn...

Casual Listener

Spotify Raised My Monthly Subscription Cost with out notification.... I emailed them and they solution? Delete my account if I didn't like it.  I laughed when I read it!       - ...

Sam

Spotify

1237 Views

7 replies

0 likes

  • 1237 Views
  • 7 replies
  • 0 likes

Was charged for Premium but I cannot cancel because my subscription status shows free

I signed up for a trial. I was charged $9.99 for premium. Now I want to cancel. However, there is no way to cancel. My account shows that I have a free subscription. So, if I have a free subscription and I am being charged $9.99/month (one month only...

Casual Listener

I signed up for a trial. I was charged $9.99 for premium. Now I want to cancel. However, there is no way to cancel. My account shows that I have a free subscription.   So, if I have a free s...

Sam

Spotify

929 Views

6 replies

0 likes

Subscription
  • 929 Views
  • 6 replies
  • 0 likes

Why my account isn't deleted ?

Hello I have sent a request with it : https://www.spotify.com/fr/about-us/contact/contact-spotify-support/, where I wrote (in French because I'm French) that I want to delete my account because I will recreate one other with a new email address (<> i...

Visitor

Hello 🙂 I have sent a request with it : https://www.spotify.com/fr/about-us/contact/contact-spotify-support/, where I wrote (in French because I'm French) that I want to delete my account because ...

Adam

Roadie

2827 Views

21 replies

0 likes

  • 2827 Views
  • 21 replies
  • 0 likes

Featured accounts

How is the selection of featured accounts in the follow tab made? Is there any form on the site where a people can apply for being his account featured like the VIP form?

Community Legend

How is the selection of featured accounts in the follow tab made?   Is there any form on the site where a people can apply for being his account featured like the VIP form?    

krikelin

Community Legend

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Incorrect username and no picture

Hi, I've had spotify for a few months now and suddenly, my profile picture is missing (but still correct in the upper right corner) and my name has been changed from my name on facebook to the original username when I first joined spotify. I have tri...

Casual Listener

Hi, I've had spotify for a few months now and suddenly, my profile picture is missing (but still correct in the upper right corner) and my name has been changed from my name on facebook to the origin...

Liam

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Removing Filtr "enter-country-here" from Discovery

Hello! I have unsubscribed from Filtr Finland a long time ago and still I get suggestions from bands I rather not even know about. Is there a way to get permanently rid of those suggestions? Thanks.

Regular

Hello!   I have unsubscribed from Filtr Finland a long time ago and still I get suggestions from bands I rather not even know about. Is there a way to get permanently rid of those suggestion...

Jamie

Spotify Legend

889 Views

9 replies

0 likes

  • 889 Views
  • 9 replies
  • 0 likes

reset device

Hello there, can u guys reset my devices? thanks

Casual Listener

Hello there, can u guys reset my devices? thanks

Taylor

Community Legend

425 Views

1 replies

0 likes

Other
Premium
  • 425 Views
  • 1 replies
  • 0 likes

Missing Dependencies Version 0.1.5

I cannot search for an artist, this error keeps coming up: Missing Dependencies Framework Compatible with social-artist-shared (Version 0.1.5) does not exist. I pay for Spotify Premium, this error is very irritating.

Newbie

I cannot search for an artist, this error keeps coming up:   Missing Dependencies Framework Compatible with social-artist-shared (Version 0.1.5) does not exist. I pay for Spotify Premi...

Taylor

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Spotify crashes after every time I log in

i got spotify premium, and I've had this problem for a while, and i've tried to find any similar problem on the forums, but havnt had any luck. Everytime i log into spotify ( thru facebook ) It loads, and i manage to see some of my playlists being lo...

Casual Listener

i got spotify premium, and I've had this problem for a while, and i've tried to find any similar problem on the forums, but havnt had any luck. Everytime i log into spotify ( thru facebook ) It loads...

Alexander-melee

Casual Listener

570 Views

2 replies

1 likes

Account
Login
Other
Premium
Subscription
  • 570 Views
  • 2 replies
  • 1 likes

Canciones no se reproducen

Hola! Tengo generadas una playlist con unas 350 canciones y por momentos hay canciones que dejan de poderse oir y se queda clavada la lista de reproduccion hasta que no paso a la siguiente cancion. Si la reproduzco individualmente tampoco funciona. E...

Visitor

Hola! Tengo generadas una playlist con unas 350 canciones y por momentos hay canciones que dejan de poderse oir y se queda clavada la lista de reproduccion hasta que no paso a la siguiente cancion. S...

user-removed

Not applicable

1083 Views

8 replies

0 likes

Premium
  • 1083 Views
  • 8 replies
  • 0 likes

Still paying $9.99 a month for an account I cant access!

Ok, so I created a fake facebook account in order to sign up for spotify the first time. (Stupid, I know) But I had not anticipated how integrated Spotify and Facebook were going to be in the future.... Cut to the present, I cant access my "fake" fac...

Newbie

Ok, so I created a fake facebook account in order to sign up for spotify the first time. (Stupid, I know) But I had not anticipated how integrated Spotify and Facebook were going to be in the future....

Peter__

Community Legend

361 Views

1 replies

0 likes

Account
  • 361 Views
  • 1 replies
  • 0 likes

(Sorry, but) I can't log in to Spotify

Sorry, as I suppose this must be the most common problem in here, still, I can't find any solution. Until recently, I have been able to log in to Spotify both from Start menu and from Facebook. Since yesterday. If I try opening the program in from St...

Casual Listener

Sorry, as I suppose this must be the most common problem in here, still, I can't find any solution.  Until recently, I have been able to log in to Spotify both from Start menu and from Facebook...

Peter__

Community Legend

2606 Views

14 replies

0 likes

  • 2606 Views
  • 14 replies
  • 0 likes

Removing devices

I jsut broke up with my girlfriend and I think she's using my spotify I was hoping to just delete my devices from my account and re-signin to the ones I actually am using, not sure how to go about doing that.

Casual Listener

I jsut broke up with my girlfriend and I think she's using my spotify I was hoping to just delete my devices from my account and re-signin to the ones I actually am using, not sure how to go about do...

Peter__

Community Legend

173138 Views

9 replies

36 likes

  • 173138 Views
  • 9 replies
  • 36 likes

Help - find followed artists

In the new update, it only gives me the option to see who I recently listened to, or who to follow. It doesn't give me the potion to see who I am following anymore. If there is any way to see who I am following now, please let me know, because I have...

Casual Listener

In the new update, it only gives me the option to see who I recently listened to, or who to follow. It doesn't give me the potion to see who I am following anymore. If there is any way to see who I a...

Peter__

Community Legend

1045 Views

3 replies

0 likes

Account
  • 1045 Views
  • 3 replies
  • 0 likes

Try premium account for 30 days for free - doesnt work

Hello, I have been wanting to try the 30 days premium account for free but every time I click on the link on the main page it goes to a page which says 9.99e/ m like I want to suscribe to the normal premium for ever. Could you help me out. thanks

Newbie

Hello,   I have been wanting to try the 30 days premium account for free but every time I click on the link on the main page it goes to a page which says 9.99e/ m like I want to suscribe to ...

Liam

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Can't reach my first Spotify ID which was connected with Facebook.

Dear all, I have some troubles with my profile. First, when I created a second account, it automatically linked with my facebook profile which was my first spotify account. Now that I succeeded in disconnecting the second account from my facebook pro...

Casual Listener

Dear all, I have some troubles with my profile. First, when I created a second account, it automatically linked with my facebook profile which was my first spotify account. Now that I succeeded i...

Taylor

Community Legend

521 Views

3 replies

0 likes

Account
Login
Subscription
  • 521 Views
  • 3 replies
  • 0 likes

Student subscription bought, but comes up as 'free' account

I recently subscribed to the spotify premium student service. On my account page under subscription it says that I am using the free service, but I have just checked my statement online and it says that £4.99 has left my account and gone to spotify. ...

Visitor

I recently subscribed to the spotify premium student service. On my account page under subscription it says that I am using the free service, but I have just checked my statement online and it says t...

Liam

Community Legend

361 Views

1 replies

0 likes

Account
Premium
Subscription
  • 361 Views
  • 1 replies
  • 0 likes

Cancelled subscription, but still got charged.

Hi, I cancelled my subscription to premium last week as I now get it as part of a deal with vodafone. However, this morning I was charged 9.99 via paypal in any event. I have cancelled again today but I need to be refunded immediately. I have been tr...

Newbie

Hi, I cancelled my subscription to premium last week as I now get it as part of a deal with vodafone.  However, this morning I was charged 9.99 via paypal in any event.  I have cancelled ag...

Liam

Community Legend

418 Views

1 replies

0 likes

Account
Premium
Subscription
  • 418 Views
  • 1 replies
  • 0 likes