Non-Stop Emails

[PeteVent]

For Valentines Day, my girlfriend got me six free months of Premium. In the last half an hour Spotify has sent me well over 50 emails at this point. How do i get the emails to stop?

[Marco]

Hey!

Just change the email notifications on your Profile page to "never".

After that you shouldn't be spammed anymore. 😉

[woodward89]

That didn't work for me. Any other suggestions? They are coming once a minute

[smgarcia012]

Didn't work for me either. I've marked the emails as spam. 

Any other ideas?

[Peter__]

Hey guys 🙂 

What type of emails are you getting? 

If you are still getting emails after you have changed them all to "Never" in your online profile, then it is most likely you have a duplicate account somewhere in the system. Have a read at this post which might help.

Peter

[smgarcia012]

The emails are literally the "You've recieved a Spotify Gift Card!" over and over again in an infinite loop. I do not think these are emails you can disable at an account level and it sounds like a mail server error on Spotify's end. 

[Peter__]

I will escalate this to the Spotify team for you.

Peter

[Sam]

Hi guys,

We're very sorry about this. It should now be fixed.

If you have any other issues, just get back to us.