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Deleted everything from my account

I was messing around with my Spotify on my mobile and I guess I created a duplicate account. But when I tried logging in on my desktop, everything was erased! I usually synced my spotify to my facebook to log in. I tried that several times but nothin...

Newbie

I was messing around with my Spotify on my mobile and I guess I created a duplicate account. But when I tried logging in on my desktop, everything was erased! I usually synced my spotify to my facebo...

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Company pays for Premium, how do I change my country?

I signed up for Spotify for free a while ago; now my cell phone company is paying for Spotify Premium. The only problem is that it says I'm in Finland, which is where I created the account but not where I live. There are a lot of tracks that aren't a...

Newbie

I signed up for Spotify for free a while ago; now my cell phone company is paying for Spotify Premium. The only problem is that it says I'm in Finland, which is where I created the account but not wh...

Peter__

Community Legend

364 Views

1 replies

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3 Month Premium Code -> 3x1 Month Premium

Hello, my friends gave me a 3 month code as a gift. But to be more flexible in listening, I want to change it to 3x1 Month codes. Is it possible?

Newbie

Hello, my friends gave me a 3 month code as a gift. But to be more flexible in listening, I want to change it  to 3x1 Month codes. Is it possible?     

Peter__

Community Legend

3887 Views

1 replies

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Giving a Spotify gift card - I am in Australia he is in USA

Hi - I went to buy a Premium Spotify gift card for a friend in the USA, I am based in AUS and would pay for it with an AUS credit card. Can I then gift it to him in the States ? I noticed there was an Australian flag in the purchase window so I backe...

Regular

Hi - I went to buy a Premium Spotify gift card for a friend in the USA, I am based in AUS and would pay for it with an AUS credit card. Can I then gift it to him in the States ? I noticed there was a...

user-removed

Not applicable

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Double premium registration due to facebook account

Hello, I just subscribed to premium and then linked my account to my facebook account; I received 2 mails of confirmation of premium payment with credit card references. The 2 mails were referencing my 2 different personnal emails. Now I fear that I'...

Newbie

Hello,   I just subscribed to premium and then linked my account to my facebook account; I received 2 mails of confirmation of premium payment with credit card references. The 2 mails were...

Peter__

Community Legend

359 Views

1 replies

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premium accont now working

I have been a premium subscriber for months.Suddenly now my account shows as a free, despite that my account is being charged as premium. What is going on? Also all my playlists have now diseappeared...

Newbie

I have been a premium subscriber for months. Suddenly now my account shows as a free, despite that my account is being charged as premium. What is going on? Also all my playlists have now di...

Peter__

Community Legend

359 Views

2 replies

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¿Alguien sabe donde está la lista de sitios web que están dedicados a compartir música de Spotify?

Hace unos meses, vi que en la web oficial de Spotify, había una sección en la que había una lista con las páginas web, que se dedicaban a compartir listas, en donde los usuarios podrían publicar sus listas. Ahora estuve buscandola, pero no la logro e...

Regular

Hace unos meses, vi que en la web oficial de Spotify, había una sección en la que había una lista con las páginas web, que se dedicaban a compartir listas, en donde los usuarios podrían publicar sus ...

290 Views

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Mistaken Payment

Spotify charged me 9.99 after the free trial ran out. I was unaware that it would happen at midnight, and as such I didn't cancel until 12:30AM or so. I love the service but I simply cannot afford the 10 dollars right now and a refund would really re...

Casual Listener

Spotify charged me 9.99 after the free trial ran out. I was unaware that it would happen at midnight, and as such I didn't cancel until 12:30AM or so. I love the service but I simply cannot afford th...

Marco

Community Legend

603 Views

6 replies

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Unable to see updates on friends playlist

I subscribe to a friends playlist but I'm unable to see a lot of the songs on the list. The songs are not local to the computer she is using Spotify on. We both use PC's and we are both Premium users and we are both in the same country. Funny thing i...

Newbie

I subscribe to a friends playlist but I'm unable to see a lot of the songs on the list. The songs are not local to the computer she is using Spotify on. We both use PC's and we are both Premium users...

607 Views

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Solved!! bought a $10 gift card...says it has already been used!?!

is there some way i can contact spotify?? wtf?? i bought a 10 dollar gift card from target. when i enter the code it says "this code has already been used"

Casual Listener

is there some way i can contact spotify?? wtf??   i bought a 10 dollar gift card from target. when i enter the code it says "this code has already been used"

MattSuda

Spotify Star

1871 Views

4 replies

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Still Getting Charged for Premium

Cancelled my premium account over a month ago, still being charged for premium. I know my acount started having issues when it was merged with my Facebook account. I tried logging in without my Facebook information to see if I had a second account th...

Newbie

Cancelled my premium account over a month ago, still being charged for premium. I know my acount started having issues when it was merged with my Facebook account. I tried logging in without my Faceb...

Peter__

Community Legend

228 Views

1 replies

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Premium account on phone, but not desktop?

I paid the 9.99 on Dec. 2 after downloading the monile app on my iphone 5. I downloaded the windows desktop version today and it will not accept that I should have a premium account already. Surely it's not 9.99 for the desktop AND 9.99 for the mobil...

Newbie

I paid the 9.99 on Dec. 2 after downloading the monile app on my iphone 5. I downloaded the windows desktop version today and it will not accept that I should have a premium account already. Surely i...

Peter__

Community Legend

281 Views

1 replies

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Two payements for a single month

Hi ! Having activated my premium account few days ago, I had a bad news reading my bank statement this morning : Two transfers have been made whereas I have only one account. I know some bugs occured with my Spotify software the day I activated the p...

Newbie

Hi !   Having activated my premium account few days ago, I had a bad news reading my bank statement this morning :   Two transfers have been made whereas I have only one account. ...

Peter__

Community Legend

216 Views

1 replies

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Premium to free

I have had premium for a long time. Suddenly it has changed to Free. How come? Didnt the payment get through? Will the Spotify payment try to connect with my bankaccount again, or do I need to change back to premium manually? Are there any risks the ...

Newbie

I have had premium for a long time. Suddenly it has changed to Free. How come? Didnt the payment get through? Will the Spotify payment try to connect with my bankaccount again, or do I need to change...

Peter__

Community Legend

379 Views

4 replies

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Spotify Premium

I had Spotify Premium which has suddenly stopped working on my iPhone. I've checked that online status and its saying my account is a free one. I've logged in and out of spotify and restarted my iPhone etch but no joy. All my tracks are still there b...

Newbie

I had Spotify Premium which has suddenly stopped working on my iPhone. I've checked that online status and its saying my account is a free one. I've logged in and out of spotify and restarted my iPho...

Peter__

Community Legend

309 Views

1 replies

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Solved!! Cancelling Subscription After Payment

Hi!I signed up for the free 30-day trial, and went to cancel my subscription so I wouldn't get charged (very poor studentright now!) but unfortunately, the payment came out of my accout as I was cancelling. Is there any way I could get arefund as I h...

Newbie

  Hi! I signed up for the free 30-day trial, and went to cancel my subscription so I wouldn't get charged (very poor student right now!) but unfortunately, the payment came out of my accou...

themadmen

Music Fan

565 Views

2 replies

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Not working!

Sportily is not working! All grey out, and unable to access anything. I have debit card payment set up however it seems that no payment is being debited. Also I am sure that I had an account before I downloaded sportily on my iPhone, however I can ac...

Newbie

Sportily is not working! All grey out, and unable to access anything. I have debit card payment set up however it seems that no payment is being debited. Also I am sure that I had an account before I...

Oliv_31

Newbie

297 Views

1 replies

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Unlinked Facebook - Lost all of my playlists

I went to unlink my Facebook from my Spotify account (but I was signing in with my Facebook credentials), and now all of my playlists are gone. I don't know how to fix this. I tried re-syncing Facebook with my Spotify, but I'm still coming up short-h...

Visitor

I went to unlink my Facebook from my Spotify account (but I was signing in with my Facebook credentials), and now all of my playlists are gone.   I don't know how to fix this. I tried re-syn...

user-removed

Not applicable

322 Views

2 replies

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Solved!! Bought a $10 gift card...try to use it and it says" this card has already been used"

bought the card from Target the "scatch off" part on the back of the card was 100% there. Target can't do anything for me so idk what to do?? how the hell do i get in contact with spotify? im PISSED.

Casual Listener

bought the card from Target the "scatch off" part on the back of the card was 100% there.   Target can't do anything for me so idk what to do?? how the hell do i get in contact with spotify?...

Peter__

Community Legend

720 Views

3 replies

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Previously starred songs have disappeared...

Hi, I have read through countless posts and know it has happened to a fair few, but all my starred songs on my phone have disappeared! I have no idea what songs what were on there now, but is anyone able to see what they were and send me a list/playl...

Casual Listener

Hi,    I have read through countless posts and know it has happened to a fair few, but all my starred songs on my phone have disappeared! I have no idea what songs what were on there no...

David

Spotify Legend

284 Views

3 replies

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