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premium is not working on my phone even though i just payed for it!

i just payed 10 dollars to upgrade to premium. im logged in as the same account and everytime i try to play a song this stupid thing tells me im not a premium user this is tottal crap

Visitor

i just payed 10 dollars to upgrade to premium. im logged in as the same account and everytime i try to play a song this stupid thing tells me im not a premium user this is tottal crap

Peter__

Community Legend

512 Views

1 replies

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I want to remove my facebook profile from my account, but use the same email

Basically I just want to deactivate my facebook profile from my spotify profile, but use the same email for a new account that I use with my facebook profile. How can I accomplish this?

Visitor

Basically I just want to deactivate my facebook profile from my spotify profile, but use the same email for a new account that I use with my facebook profile. How can I accomplish this?

Peter__

Community Legend

463 Views

1 replies

0 likes

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Spotify connected to wrong facebook account

My spotify shows someone else's name and picture, but I'm logged in to my own faceable account and I see all of my friends in the sidebar.. I've tried to disconnect from faceable, and then connect it again, but it doesn't work. I've also tried to rei...

Casual Listener

My spotify shows someone else's name and picture, but I'm logged in to my own faceable account and I see all of my friends in the sidebar..   I've tried to disconnect from faceable, and then c...

ssiiljee

Casual Listener

636 Views

3 replies

0 likes

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Account premium spotifuggle

It is impossible to amend or change country through profile. What is the reason for this? Thanks

Visitor

It is impossible to amend or change country through profile. What is the reason for this? Thanks

Sam

Spotify

1185 Views

1 replies

0 likes

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Repeated Request For A Solution #00637623

Dear Spotify: My reference number is: #00637623. I requested help about eight (8) hours ago. I've been a Premier Account Subscriber for about six (6) months. I **STILL** can't sign in via FB, I've had a PC Expert check & double check things like fire...

Visitor

Dear Spotify:              My reference number is: #00637623. I requested help about eight (8) hours ago. I've been a Premier Account Subs...

Sam

Spotify

441 Views

2 replies

0 likes

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  • 2 replies
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E-Card expiredate?

So, I want to buy a friend a giftcard with Premium for 3 months for Christmas. How long does the code last before it expires? Can I buy it now and activate it the 24th or do I have to buy it the actual day?

Newbie

So, I want to buy a friend a giftcard with Premium for 3 months for Christmas. How long does the code last before it expires? Can I buy it now and activate it the 24th or do I have to buy it the actu...

Sam

Spotify

5151 Views

7 replies

0 likes

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Last.fm Error on my phone > Spotify Premium

I have Spotify on my phone but I keep receiving the below error message: Last.fm Error I'm able to dowbload music to my phone but I'm not able to play the radio stations. It keeps saying I'm using the incorrect user name and Password. Earlier today I...

Casual Listener

I have Spotify on my phone but I keep receiving the below error message:   Last.fm Error   I'm able to dowbload music to my phone but I'm not able to play the radio stations.  It k...

bniglio

Casual Listener

394 Views

1 replies

0 likes

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My offline access has been withdrawn

This is really **bleep**ing retarded. No one uses my account except me, I've got a home computer, a work computer and a phone which I use spotify on (btw, your android app needs a lot of work). The help says if there are _more than 3_ devices synched...

Casual Listener

This is really **bleep**ing retarded. No one uses my account except me, I've got a home computer, a work computer and a phone which I use spotify on (btw, your android app needs a lot of work). The h...

1240922202

Casual Listener

511 Views

2 replies

0 likes

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HELP!! URGENT!!

For some reason, my account has been set to free and not premium anymore. I don't really know what I did, other than to disconnect Spotify from Facebook for a while (the reason I did that was because I couldn't find more than about 10 friends when I ...

Casual Listener

For some reason, my account has been set to free and not premium anymore. I don't really know what I did, other than to disconnect Spotify from Facebook for a while (the reason I did that was because...

Chris_Norway1

Newbie

530 Views

3 replies

0 likes

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Ready to cancel premium subscription

I've had a few answers and maybe they have helped but in a piecemeal fashion. I used the contact form from my Spotify account but I'm not going to login there again because I don't want it ever connected to Facebook again. And therein lies the proble...

Visitor

I've had a few answers and maybe they have helped but in a piecemeal fashion.  I used the contact form from my Spotify account but I'm not going to login there again because I don't want it ever...

271 Views

0 replies

0 likes

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Solved!! Help needed!

I have a problem because it seems like I have a spotify profile that is only accessible via Facebook.The thing is, I want to change the facebookprofile i connect to now, and to another one, but since i do not have any "normal spotify log-in details" ...

Visitor

I have a problem because it seems like I have a spotify profile that is only accessible via Facebook. The thing is, I want to change the facebookprofile i connect to now, and to another one, but...

Peter__

Community Legend

538 Views

1 replies

0 likes

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Solved!! Premium account and playlists missing

I went to listen to Spotify on my android phone after work and it prompted me to connect accounts or something. I logged out and logged back in using my facebook details but everything was missing. I got home and sure enough my pc client is saying th...

Casual Listener

I went to listen to Spotify on my android phone after work and it prompted me to connect accounts or something. I logged out and logged back in using my facebook details but everything was missing. ...

Peter__

Community Legend

809 Views

4 replies

0 likes

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Fraudulent Account

Hi,I had a Premium Spotify account, but somebody has hacked/stolen my account. The username was: gaetano991 Also, I got the account from someone and I think its a fraudulent account, because it said: Subscription statusYou are currently using Spotify...

Casual Listener

Hi, I had a Premium Spotify account, but somebody has hacked/stolen my account. The username was: gaetano991  Also, I got the account from someone and I think its a fraudulent account, bec...

Peter__

Community Legend

552 Views

1 replies

0 likes

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  • 1 replies
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Gift Card Disappeared?

What Gives?I put in a code for a $30 Gift Card, it was accepted and showd that I had a credit last month. But this monthI get a charge on my Pay Pal account for $9.99??!?! I log into my Spotify account and the Gift Card is no where to be found!Since ...

Casual Listener

What Gives? I put in a code for a $30 Gift Card, it was accepted and showd that I had a credit last month. But this month I get a charge on my Pay Pal account for $9.99??!?! I log into my Spotify a...

Sam

Spotify

1484 Views

8 replies

0 likes

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Free Trial Subscription, credit card declined

When I enter my credit card information, it says declined. I have tried several times over the past week or so and it never works. I'm starting to get really aggrivated with the Spotify Company. At first I thought this was a genius idea and now I'm s...

Visitor

When I enter my credit card information, it says declined. I have tried several times over the past week or so and it never works. I'm starting to get really aggrivated with the Spotify Company. At f...

Peter__

Community Legend

824 Views

1 replies

0 likes

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Still have no premium

Hi People, Please could someone enlighten me on how to get premium back. I have followed the steps on the most populated post, so don't foward me to there and have conatcted the support team, but no answer. Do I need to buy premium again? I've checke...

Visitor

Hi People,   Please could someone enlighten me on how to get premium back. I have followed the steps on the most populated post, so don't foward me to there and have conatcted the support team...

Sam

Spotify

580 Views

5 replies

0 likes

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Facebook

Twice now I have gone into the settings and made sure posting to Facebook was turned off, and found that after an update, it was click on and not by me. I have the MAC version and am also forced to click Private Session every time I use it. To my hor...

Visitor

Twice now I have gone into the settings and made sure posting to Facebook was turned off, and found that after an update, it was click on and not by me. I have the MAC version and am also forced to c...

Sam

Spotify

416 Views

1 replies

0 likes

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Spotify PC without Internet let see playlists partly

When i use the laptop offline with spotify then a lot of my playlists are incomplete. When i connect to internet then i see a much longer playlist.By the way these playlist are completely offline!!! Do you know why this is, and how to solve it?

Regular

When i use the laptop offline with spotify then a lot of my playlists are incomplete. When i connect to internet then i see a much longer playlist. By the way these playlist are completely offline!!...

Peter__

Community Legend

328 Views

1 replies

0 likes

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Solved!! Linking to facebook created new account rather than link to existing spotify account

Hi, I attempted today to link my existing spotify account with my facebook. However I seem to have ended up with a new account based on my facebook credentials and my existing account which seem to be linked to the same email address. Is there a way ...

Casual Listener

Hi,   I attempted today to link my existing spotify account with my facebook. However I seem to have ended up with a new account based on my facebook credentials and my existing account which ...

Speedyfly13

Newbie

3940 Views

12 replies

0 likes

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Spotify trough Telia (account i recieved)

Hello I got a question concerning this subscription. I have recieved this account from a forum (won by playing a game), but i have a feeling something is not right.It mentions that the account subscription is connected to some partner called: Telia. ...

Visitor

Hello I got a question concerning this subscription.   I have recieved this account from a forum (won by playing a game), but i have a feeling something is not right. It mentions that the acc...

325 Views

0 replies

0 likes

  • 325 Views
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