Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
781826 Views
18 replies
29 likes
So I've been getting error codes 101 and 404 constantly for the past few months, I can listen to maybe 10 songs if I'm lucky, and then in come the error codes, rendering spotify useless for the rest of the day! I've tried every solution I've been giv...
So I've been getting error codes 101 and 404 constantly for the past few months, I can listen to maybe 10 songs if I'm lucky, and then in come the error codes, rendering spotify useless for...
Casual Listener
1741 Views
4 replies
0 likes
Hey, Quick question if I cancel my Premium today (rebuying it at the end of the month as I have £7 in the kitty and don't want to go overdrawn ) will i lose my premium instantly or at the end of the month? I have payed for the whole month I guess....
Hey, Quick question if I cancel my Premium today (rebuying it at the end of the month as I have £7 in the kitty and don't want to go overdrawn 😉 ) will i lose my premium instantly or at the...
Community Legend
425 Views
1 replies
0 likes
hi everyone i had deactivated my FB account and hoping since i pay for Spotify it wouldnt matter and it would just let me sign in with my email address. Yup Sure didnt. Spotify reactivated my FB account. How do i fix this? or can i? will i just have ...
hi everyone i had deactivated my FB account and hoping since i pay for Spotify it wouldnt matter and it would just let me sign in with my email address. Yup Sure didnt. Spotify reactivated my FB acco...
Community Legend
422 Views
1 replies
0 likes
Hello, As I was syncing my iPod, a couple of my playlists got deleted. The time was around 1:40pm - 1:45pm PDT. The name of the playlist was aurora live sets and I do not remember the others that got deleted. Can you help me recover these please? Als...
Hello, As I was syncing my iPod, a couple of my playlists got deleted. The time was around 1:40pm - 1:45pm PDT. The name of the playlist was aurora live sets and I do not remember the others...
Community Legend
348 Views
1 replies
0 likes
Hello, I thought I had canceled my premium subscription a long time ago but was charged $9.99 yesterday. I barely use spotify and would really like a refund. I've just gone and canceled it (again) but it says the change will only come into effect nex...
Hello, I thought I had canceled my premium subscription a long time ago but was charged $9.99 yesterday. I barely use spotify and would really like a refund. I've just gone and canceled it (again) bu...
Community Legend
361 Views
1 replies
0 likes
Hello- I just downloaded spotify and am trying to use the premium trial subscription. However, it keeps telling me that I don't have the premium. I wouldn't mind buying the subscription I just don't know how to get it to recognize that I signed up fo...
Hello- I just downloaded spotify and am trying to use the premium trial subscription. However, it keeps telling me that I don't have the premium. I wouldn't mind buying the subscription I just don't ...
Community Legend
512 Views
2 replies
0 likes
I want to connect my denon to spotify but I dont get any mail when I use the Set a password for your devices tool.Help please!! Martin
I want to connect my denon to spotify but I dont get any mail when I use the Set a password for your devices tool. Help please!! Martin
Casual Listener
504 Views
2 replies
0 likes
I can't listen to music in my spotify premium on my mobile, my spotify log me out same minutes when I log in. what i have to do??
I can't listen to music in my spotify premium on my mobile, my spotify log me out same minutes when I log in. what i have to do??
Casual Listener
655 Views
4 replies
0 likes
Recently after turning on my computer i tried to play spotify music but when i tried to play i got an error message saying spotify cant play music becase their is something wrong with my sound card now all of the other audio on my computer is working...
Recently after turning on my computer i tried to play spotify music but when i tried to play i got an error message saying spotify cant play music becase their is something wrong with my sound ...
Community Legend
405 Views
1 replies
0 likes
I opted for the premium month trial and they took details but assured I wouldn't be charged. However not long after £9.99 was taken from my account? I can't find an email address or anything so have came here. Can someone working for Spotify please a...
I opted for the premium month trial and they took details but assured I wouldn't be charged. However not long after £9.99 was taken from my account? I can't find an email address or anything so have ...
Roadie
314 Views
1 replies
0 likes
So, I wanted to try the free spotify trial becuase the few hours I get wont cut it. but when i try to sign up for one i says i need to fill in my creditcard but I don't have one. Is there any other way to get it or am i just screwed? PS: i tried payp...
So, I wanted to try the free spotify trial becuase the few hours I get wont cut it. but when i try to sign up for one i says i need to fill in my creditcard but I don't have one. Is there any other w...
Community Legend
454 Views
1 replies
0 likes
Hello when i signed up for Spotify almost a month ago i signed up for the unlimited version and then decided 20 minuets later to sign up for the Premium version voiding the original unlimited version out of the picture but i was charged for both even...
Hello when i signed up for Spotify almost a month ago i signed up for the unlimited version and then decided 20 minuets later to sign up for the Premium version voiding the original unlimited version...
Community Legend
337 Views
1 replies
0 likes
Just sat for hours makin a country playlist over 200 songs gone very very depressing please help
Just sat for hours makin a country playlist over 200 songs gone very very depressing please help
Community Legend
352 Views
1 replies
0 likes
Hi. After signing up for Spotify, it said my account wasn't avalible for premium, and therefore I signed up with my other Facebook account, creating a new account (which has been working perfectly). However, I've been doublecharged for these two acco...
Hi. After signing up for Spotify, it said my account wasn't avalible for premium, and therefore I signed up with my other Facebook account, creating a new account (which has been working per...
Casual Listener
863 Views
2 replies
0 likes
I began using Unlimited in early march. I live in Finland. I paid with my debit card that is "Verified by Visa". On the next payment the card was declined. I have tried many times, with no success. I asked my bank about this and was told that the fau...
I began using Unlimited in early march. I live in Finland. I paid with my debit card that is "Verified by Visa". On the next payment the card was declined. I have tried many times, with no success. I...
Roadie
400 Views
1 replies
0 likes
Hi I can not seem to be able to reset the 14 days travel abroad timer, is there any way to reset this even though i have tried the following."This can be solved easily by logging into Spotify in another location occasionally. Your account resets and ...
Hi I can not seem to be able to reset the 14 days travel abroad timer, is there any way to reset this even though i have tried the following. "This can be solved easily by logging into Spot...
Roadie
1405 Views
8 replies
0 likes
I have recently logged on to my computer to find my playlists are gone. I use my facebook log in to sign in to my spotify account, rarely I would have to log in as it would be open when my computer boots up. I have recently updated my spotify. I have...
I have recently logged on to my computer to find my playlists are gone. I use my facebook log in to sign in to my spotify account, rarely I would have to log in as it would be op...
Community Legend
502 Views
3 replies
0 likes
Hi. When I signed up for a spotify premium subscription you promise a 30 days free trial. 2 days have gone by now and spotify is asking me for payment already. This is my first time trying premium. Can you please fix this? Do you need my spotify info...
Hi. When I signed up for a spotify premium subscription you promise a 30 days free trial. 2 days have gone by now and spotify is asking me for payment already. This is my...
Community Legend
900 Views
3 replies
0 likes
It's now been 6 months since you made Facebook a requirement for all new Spotify users. I have a few questions about the Facebook integration that I don't think have previously been answered. Rorey stated in this earlier post that logins to Spotify t...
It's now been 6 months since you made Facebook a requirement for all new Spotify users. I have a few questions about the Facebook integration that I don't think have previously been answered. ...
Newbie
3150 Views
17 replies
0 likes
I forgot my spotify open at a computer I used at a friends place, now he is using my spotify and spam clicking play so I may not listen to my own music with MY OWN ACCOUNT. Changing my password does not help. If only there was a way to log me out fro...
I forgot my spotify open at a computer I used at a friends place, now he is using my spotify and spam clicking play so I may not listen to my own music with MY OWN ACCOUNT. Changing my passw...
Casual Listener
1486 Views
1 replies
0 likes
