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My Spotify Account hacked

Hi My account appears to have been hacked and hijacked by another user. I do not have any access to my account and can not reset my password, because he or she has been changed my mail adress. My account is associated with Telia and I pay to Telia ev...

Visitor

Hi   My account appears to have been hacked and hijacked by another user. I do not have any access to my account and can not reset my password, because he or she has been changed my mail adres...

Sam

Spotify

424 Views

1 replies

0 likes

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Reactivating Student Account

My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card. Now when i try to re-register using the nus extra discount i am being told that it can not...

Newbie

My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card.   Now when i try to re-register ...

Sam

Spotify

404 Views

1 replies

0 likes

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  • 1 replies
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account disabled, and some other wierd stuff

Heya! This is an account I have made to be able to post this.. Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its content looked unfamiliar. It said that I had requested for my ...

Newbie

Heya! This is an account I have made to be able to post this..   Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its...

Sam

Spotify

410 Views

1 replies

0 likes

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  • 1 replies
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A smorgasbord of complete nonsense - Creating a Spotify account has become impossible

The problems are as follows. 1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world2) I try to register later in the day, only to be told that the email I was u...

Casual Listener

The problems are as follows.   1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world 2) I try to reg...

Richard

Community Legend

652 Views

4 replies

0 likes

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Still waiting for instruction mail

Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks

Newbie

Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks

Peter__

Community Legend

364 Views

1 replies

0 likes

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  • 1 replies
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Solved!! New Subcription question

If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?

Casual Listener

If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?

stinkyspot

Casual Listener

589 Views

2 replies

0 likes

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i payed for spotify unlimited only get spotify free

I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was drawn from my bank card 2013-04-01.account. account n...

Newbie

I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was dr...

meahtenoha

Spotify

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
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Password reset not working

I tried signing up when I learned you can now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign up I got a bunch of "Username not available" messages. I waited until the next day and tried aga...

Visitor

I tried signing up when I learned you can  now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign  up I got a bunch of "Username not...

Peter__

Community Legend

1004 Views

4 replies

0 likes

  • 1004 Views
  • 4 replies
  • 0 likes

New phone appears to login to a different Spotify Premium account buy on same email address

My Spotify premium account has been working fine on all devices until I changed my phone. When I login in to my account on the phone it appears to login to a totally new (blank) account, even though I have used the correct email address and the origi...

Casual Listener

My Spotify premium account has been working fine on all devices until I changed my phone.   When I login in to my account on the phone it appears to login to a totally new (blank) account, eve...

Peter__

Community Legend

1280 Views

3 replies

1 likes

  • 1280 Views
  • 3 replies
  • 1 likes

Premium disappeared

Yesterday Spotify worked fine. I have a Spotify account and have been billed monthly for more than a year without a problem. Today, Spotify says I have a free account and won't let me upgrade.

Casual Listener

Yesterday Spotify worked fine. I have a Spotify account and have been billed monthly for more than a year without a problem.   Today, Spotify says I have a free account and won't let me upgrad...

Peter__

Community Legend

684 Views

3 replies

0 likes

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  • 3 replies
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Payed for Premium though wanted to get the student deal

Hi, I recently signed up for premium and there was no where to add student discount, I ended up paying the full price, is there anyway I can fix this I have emailed support already though I don't want the full amount of money to be coming out of my c...

Casual Listener

Hi,   I recently signed up for premium and there was no where to add student discount, I ended up paying the full price,  is there anyway I can fix this I have emailed support already tho...

Peter__

Community Legend

640 Views

5 replies

0 likes

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  • 5 replies
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Can't buy subscription

Hi, I can't buy Spotify Unlimited anymore. I've always chosen to pay with PayPal (without credit card). But now this won't work anymore. I only can choose PayPal with credit card... But I dont have one. Greetings!

Casual Listener

Hi,   I can't buy Spotify Unlimited anymore. I've always chosen to pay with PayPal (without credit card). But now this won't work anymore. I only can choose PayPal with credit card... But I do...

Freakz0rz

Casual Listener

939 Views

6 replies

0 likes

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Account holder details and payer details different. we both want to cancel. how?

I put my my card details on my friends spotify account to pay for 'premium'. He doesn 't use it at all and can't remember the password. the account may be in his brothers name he 's not sure. we want to cancel it. all he could do was cancel the app. ...

Newbie

I put my my card details on my friends spotify account to pay for 'premium'. He doesn 't use it at all and can't remember the password. the account may be in his brothers name he 's not sure. we want...

Liam

Community Legend

650 Views

2 replies

0 likes

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  • 2 replies
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Solved!! bought an e gift subscription to wrong recipient email adress

i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can repond to *******@gmail.com

Newbie

i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can r...

Sam

Spotify

939 Views

3 replies

0 likes

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Nasty Account Problems... help?

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some point, and tried to sign up. I've tried to registe...

Newbie

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some...

Sam

Spotify

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Can't Create New Account

I am trying to create a new account without using facebook and am unable to. First was told that the username was taken, though it couldn't be because I tried several varitations using letter, numbers and symbols and the page would only red box me af...

Newbie

I am trying to create a new account without using facebook and am unable to.  First was told that the username was taken, though it couldn't be because I tried several varitations using letter, ...

Sam

Spotify

1922 Views

2 replies

0 likes

  • 1922 Views
  • 2 replies
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I was offered a free premium trial but you charged me

???????????????????????????? no way to get help i will dispute the charge

Music Fan

????????????????????????????   no way to get help   i will dispute the charge

Sam

Spotify

1214 Views

8 replies

0 likes

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  • 8 replies
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Login Issues and probably triple account

Hello,I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I expected: I had no playlist and there was still "anoth...

Newbie

Hello, I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I e...

Peter__

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
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Please delete my account

Hello Spotify I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account and pay for premium Best RegardsSteffen

Visitor

Hello Spotify   I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account an...

Psanchez

Newbie

946 Views

6 replies

0 likes

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  • 6 replies
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Accidentally deleted my playlist

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.

Casual Listener

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.    

Kalifa

Casual Listener

414 Views

2 replies

0 likes

  • 414 Views
  • 2 replies
  • 0 likes