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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782123 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Can't Create New Account

I am trying to create a new account without using facebook and am unable to. First was told that the username was taken, though it couldn't be because I tried several varitations using letter, numbers and symbols and the page would only red box me af...

Newbie

I am trying to create a new account without using facebook and am unable to.  First was told that the username was taken, though it couldn't be because I tried several varitations using letter, ...

Sam

Spotify

1844 Views

2 replies

0 likes

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I was offered a free premium trial but you charged me

???????????????????????????? no way to get help i will dispute the charge

Music Fan

????????????????????????????   no way to get help   i will dispute the charge

Sam

Spotify

950 Views

8 replies

0 likes

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  • 8 replies
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Login Issues and probably triple account

Hello,I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I expected: I had no playlist and there was still "anoth...

Newbie

Hello, I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I e...

Peter__

Community Legend

342 Views

1 replies

0 likes

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  • 1 replies
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Please delete my account

Hello Spotify I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account and pay for premium Best RegardsSteffen

Visitor

Hello Spotify   I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account an...

Psanchez

Newbie

817 Views

6 replies

0 likes

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  • 6 replies
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Accidentally deleted my playlist

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.

Casual Listener

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.    

Kalifa

Casual Listener

337 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify Premium Problem

Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Premium anymore. I got on there and removed it, only to find in...

Newbie

Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Pr...

Peter__

Community Legend

693 Views

1 replies

0 likes

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  • 1 replies
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paying for spotify

good day ,anybody know if its possible to pay somehow for spotify if the credid card registered in country which doesnt support spotify?basicly the issue is that i am originaly russian and i have credit card registered there , but i live in NL curent...

Casual Listener

good day , anybody know  if its possible to pay somehow for spotify if the credid card registered in country which doesnt support spotify? basicly the issue is that i am originaly russian and ...

Fedor

Casual Listener

505 Views

2 replies

0 likes

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  • 2 replies
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Account "not existing." Logging in fails.

Basically the same problem as here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Created-account-doesn-t-exist/td-p/354446 I, too, get the problem with the forgotten password e-mails and the e-mail/username IS taken. Username of ac...

Newbie

Basically the same problem as here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Created-account-doesn-t-exist/td-p/354446   I, too, get the problem with the forgotten passw...

Richard

Community Legend

337 Views

1 replies

0 likes

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  • 1 replies
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Can't find my account numner

Hi I am a new user and I can't find my account number. Under username it shows the one I chose kwplatais but I need my account number for my friend to follow me.Thanks

Newbie

Hi I am a new user and I can't find my account number. Under username it shows the one I chose kwplatais but I need my account number for my friend to follow me. Thanks

Peter__

Community Legend

343 Views

1 replies

0 likes

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  • 1 replies
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Free 30-Day trial not working

I signed up for the 48 hour trial, that went well. But then today, 9-10-12, I signed up for the 30-day trial. I put in all my info and it said I was good to go. When I open the app it says my trial has ended. Please help?

Casual Listener

I signed up for the 48 hour trial, that went well. But then today, 9-10-12, I signed up for the 30-day trial. I put in all my info and it said I was good to go. When I open the app it says my trial h...

meahtenoha

Spotify

1629 Views

10 replies

0 likes

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  • 10 replies
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Solved!! Application key - shareable?

Hi, Is the developer application key (for libspotify) supposed to be private? I.e., am I supposed to not share my key with anyone else? If so, how are others supposed to use my application? If not, how does Spotify prevent misuse of my app key?

Regular

Hi,   Is the developer application key (for libspotify) supposed to be private? I.e., am I supposed to not share my key with anyone else?   If so, how are others supposed to use my appl...

Peter__

Community Legend

2512 Views

5 replies

0 likes

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  • 5 replies
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How to report new bank account for subscription payment?

I have changed bank and need to know how to report a new bank account for subscription payment? My operator Telia says they have nothing do with this payment and that they can't even see the subscription.

Newbie

I have changed bank and need to know how to report a new bank account for subscription payment? My operator Telia says they have nothing do with this payment and that they can't even see the subscrip...

Sam

Spotify

372 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Problem with my suscription

I have been a premium user for several months, but now in april, i can´t access to my premium account, it seems like it haven´t been updated although the payment has been made, i just have seen this in my paypal account and i have a bank receipt too....

Newbie

I have been a premium user for several months, but now in april, i can´t access to my premium account, it seems like it haven´t been updated although the payment has been made, i just have seen this ...

olfacer

Newbie

477 Views

2 replies

0 likes

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  • 2 replies
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Charged two times in two days!!!!

I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why they would charge me double the amount???Any help?

Casual Listener

I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why...

Peter__

Community Legend

328 Views

3 replies

0 likes

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  • 3 replies
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Playlist gone

All my playlist are gone. The still takling up space on my phone. Can they be restored?

Visitor

All my playlist are gone. The still takling up space on my phone. Can they be restored?

meahtenoha

Spotify

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Payment failed.

"Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions page. If you still get this message after updating yo...

Newbie

"Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptio...

Peter__

Community Legend

419 Views

1 replies

0 likes

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  • 1 replies
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Wrong information about subscription renewal date.

Welcome.I want to report that in the "Subscription" is a small error information to refresh your subscription. Below I give an example:The first subscription is activated: 2013-03-09, so the next payment falls on 2013-04-09 (ie 30 days).The sidebar o...

Regular

Welcome. I want to report that in the "Subscription" is a small error information to refresh your subscription. Below I give an example: The first subscription is activated: 2013-03-09, so the ...

Peter__

Community Legend

317 Views

1 replies

0 likes

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  • 1 replies
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Pay for Premium but still Free User

First of all, sorry for my bad english. I'm a german.Hope that my english is good enough for you guys Thats my Problem: I saw today that has Spotify 9.99€ debited from my bank account but I'm still a free User. I had a few months ago a Facebook-Accou...

Newbie

First of all, sorry for my bad english. I'm a german. Hope that my english is good enough for you guys 🙂   Thats my Problem:   I saw today that has Spotify 9.99€ debited from my bank ...

Sam

Spotify

281 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cant access music in my account

hey Matt Stone here, im having the same problem as everyone else but I dont know my user name to put in. I usually just use my email and sign in via facebook but it wont let me access any music.

Newbie

hey Matt Stone here, im having the same problem as everyone else but I dont know my user name to put in. I usually just use my email and sign in via facebook but it wont let me access any music.

Sam

Spotify

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes