Not impressed

[Bevelliott]

Just upgraded to Premium but unfortunately my Spotify isn't recognising this. Completed a "form" to ask for help 4 days ago. No response. Not amused as Spotify has already taken the Premium money from my account.

[meahtenoha]

Hi Bevelliot - Please take a look at this thread here--should answer your questions. 

http://community.spotify.com/t5/Accounts-and-Subscriptions/Just-upgraded-Not-getting-Premium/td-p/23...

[Bevelliott]

Did all this. Didn't make any difference at all. Cancelled subscription. Still not impressed.

[meahtenoha]

Hi Bevelliott - Your Premium is definitely active. Are you signing in with your Facebook email and password?

Which device is giving you trouble?