Archived content

PLEASE HELP!!! Spotify Blocked my Account!!

I tryed multiple times unsuccessfully on March 7th to get Spotfy Premium thru BOKO And they couldn't go thru because a problem with SPRINT. Now i have fixed the Problem and come to find out Spotify has BLOCKED My Account... How do I fix this??? Pleas...

Spotify free - limits

I created my Spotify account about month ago. As far i know for first 6 months only restricition of free account are commercials and after this time you are limited to 10 hours of playback / month. My question is why am i limited to 10 hours/month if...

Premium subscription works on computer but not on iphone

I have a Premium Subsription and I still can't get it to show up or sync into the Iphone. Using the Ipone was the reason I got this app. I've tried what you and everyone has suggested: loggin with my facebook account and I still have no success. Any ...

Payment help

So I sent a request to the "ContactSpotifySupport" But I though I should post here as well and see if I could get some faster feed-back. My story is last night I upgraded my account to Premium again, but when I signed up it had charged to a card I no...

Cancellation

I have been round and round in circles on your website. I just want to cancel - I appear to have been charged £9.99 for my 'free' trial. Why is it so difficult just to choose a cancel option.

new premium account menber

Hi There, I just purchased the 30 days free trial period (which turns into a premium membership automatically after these 30 days). I filled in all my creditcard credentials and recieved a confirmation from Spotify (a receipt for my purchase)... alth...

Disappointing and confusing Spotify gift subscription

I thought I bought my sister in Darwin, Australia a six month gift subscription to be 'delivered' on her birthday only to find that she didn't get anything. Looking at my receipt it looks like the redemption code has been sent to me at my email addre...

Deleting my Account. Moderator needed

Hi, after much diffculty figuring out how to even go about deleting my account, I learned that I must e-mail you guys and wait for a response. This is dumb. I need this taken care of now and do not have time to wait around for a response. If a modera...

14 Days abroad period is total??

Hello all, Im new with Spotify and I have 1 question. I know now I have 14 days for using Spotify abroad, but I want to know is that period every time I leave USA and then come back or this is total 14 days all time?? Thanks in advance!

My subscribers dissapearing...and cant add songs to playlists.

So I was getting emails that friends were subscribed to my playlists... but from the view on my side, there are 0 followers. Still having the issue. also, cant add tracks to playlists via drag and drop...just can do it via right click and "add to" di...

Switch from Facebook Login to Spotify Account Login

Dear Spotify, I originally created my Spotify account by logging in with Facebook, and I would like to change this. I no longer wish to use Facebook, and I am not keeping it just so that I can log into Spotify. I am aware that I can sign up for a new...

HELP! Playlists and starred songs are gone. Premium member

I have no idea what I clicked or what is going on but all of a sudden all my stuff is gone. I have logged back in and out and no luck:(.Jessica

Lost my Premium

Hey guys, I've seem to have lost my premium subscription.I've tried the steps on this forum, with removing facebook, trying to log in with my account etc.All no help. Now all my playlists are gone on my mobile devices and desktop. On my mobile device...

My spotify is not working on my computor but on my mobile? I do not know what to do

Payment faillure

Why doesn´t my payment work? There is money in my account, and the payment have been working fine for several months! What do I need to do for this automatic payment to work again???

I bought premium but didn't get it

Hey! I bought Premium 12/3 and it worked fine until yesterday 16/3 when suddenly i was using Spotify free. I have the receipt from 13/3 confirming my buy. /Marcus

Free first month in Poland?

First month should be free in Poland but my Debitcard has been charged! Why?

My spotify account is now free instead of premium, and I have been charged

I have recently discovered that my previously premium account is now a free account... I have no idea why but I have paid a charge so its not that. I had some problems when my spotifuggle account was linked with a another making my library go away an...