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double account and wrong contact email address

Hi, I have recently sent up a premium spitify account but have been charged twice in one month. I don't know how I have managed but I seem to have 2 accounts.I have emailed the contact team but have had no response, they may have the wrong contact em...

Casual Listener

Hi, I have recently sent up a premium spitify account but have been charged twice in one month. I don't know how I have managed but I seem to have 2 accounts. I have emailed the contact team but hav...

smarsh652

Casual Listener

712 Views

2 replies

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Can barely use Spotify on my laptop since the update! Refund???

It works on my iPhone, but why should I pay my monthly subscription for a half working service?? I would personally like not to pay a penny until the sloth which is the current version is corrected. The previous update was fast and worked a dream. Th...

Casual Listener

It works on my iPhone, but why should I pay my monthly subscription for a half working service?? I would personally like not to pay a penny until the sloth which is the current version is corrected. ...

Peter__

Community Legend

470 Views

1 replies

0 likes

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Can you dowload unlimited music with spotify Premium in an Ipod?

Hello!! I'm interested in the Spotify Premium. I have a doubt: can you with Spotify Premium dowload all the music that you want and copy it in an Ipod? And this music, is yours definitively? Thank very much!!

Casual Listener

Hello!!   I'm interested in the Spotify Premium. I have a doubt: can you with Spotify Premium dowload all the music that you want and copy it in an Ipod? And this music, is yours definitively?...

Peter__

Community Legend

697 Views

1 replies

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pin unreadable

when i tried to scrap off the protection of my pin some parts of the pin fell of and it became unreadable..

Newbie

when i tried to scrap off the protection of my pin some parts of the pin fell of and it became unreadable..

Peter__

Community Legend

692 Views

1 replies

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Subscription mix up

I have a subscription to spotify but when I log in it tells me I don't but when I log in on the website it says I do have a subscription.I use spotify on my ipad and I usually sign in via Facebook.

Newbie

I have a subscription to spotify but when I log in it tells me I don't but when I log in on the website it says I do have a subscription.I use spotify on my ipad and I usually sign in via Facebook.

Peter__

Community Legend

289 Views

1 replies

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Deleted Facebook not deactivated actually had it removed from their servers help

how can i log into my account now that my facebook doesn't exist it would be a shame to lose all my playlists i have created over years and not be able to use the service because I chose to leave facebook...please help thanks

Newbie

how can i log into my account now that my facebook doesn't exist it would be a shame to lose all my playlists i have created over years and not be able to use the service because I chose to leave fac...

Peter__

Community Legend

327 Views

1 replies

0 likes

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Solved!! I WANT MY ACCOUNT DELTEED (FACEBOOK INTEGRATION)

Hi! I want to use Spotify. However, I'm connected to my facebook account which I want to delete. I can't delete it because it's tied to my Spotify account. And I can't disconnect the facebook account from Spotify. Now, I just want to start fresh, for...

Visitor

Hi!   I want to use Spotify. However, I'm connected to my facebook account which I want to delete. I can't delete it because it's tied to my Spotify account. And I can't disconnect the faceb...

user-removed

Not applicable

1268 Views

12 replies

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deleted playlist!!!!

Hi i deleted my favorite playlist by accident!!! it is called "erica". PLEASE HELP!!!!

Casual Listener

Hi i deleted my favorite playlist by accident!!! it is called "erica". PLEASE HELP!!!!

Josh

Community Legend

266 Views

1 replies

0 likes

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Combined accounts and payments

Hey, Basically danielleewilson is my account, however I have somehow become linked with sophiejoannemorton. The issue here is that I have just somehow set up a monthly payment for the sophiejoannemorton account, which I cannot cancel as I do not know...

Casual Listener

Hey,   Basically danielleewilson is my account, however I have somehow become linked with sophiejoannemorton. The issue here is that I have just somehow set up a monthly payment for the sophie...

Peter__

Community Legend

471 Views

4 replies

0 likes

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facebook issue

Hey I am getting this error and I am wondering how I can get this fixed for me. Connect to Facebook Sorry there has been a temporary error, please try again later.

Newbie

Hey I am getting this error and I am wondering how I can get this fixed for me.   Connect to Facebook   Sorry there has been a temporary error, please try again later.

253 Views

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All my playlists ended up in my new playlist folder

Hi, I created a new playlist folder today called "Hotel Costes". I dragged a lot of albums into that folder. But when I was done I saw that all of my existing playlists also was in my new playlist folder..How can I easily move all of my existing play...

Casual Listener

Hi,   I  created a new playlist folder today called "Hotel Costes". I dragged a lot of albums into that folder. But when I was done I saw that all of my existing&...

365 Views

0 replies

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Solved!! every time i log into the spotify app, on my PC, spotify shows this guy "Bob Grey", thats not me !

every time l log into my spotify account and or app, in the upper right hand corner it shows this guys face named "Bob Grey". i'm not that guy....i'm a girl and his face shows up as me, what the hell ?, i have a free spotify account, who is this guy ...

Casual Listener

every time l log into my spotify account and or app, in the upper right hand corner it shows this guys face named "Bob Grey".   i'm not that guy....i'm a girl and his face shows up as me, what...

Peter__

Community Legend

1801 Views

3 replies

0 likes

Spotify Community
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No songs/messages appearing in my inbox

Hi, this has been bugging me for a while now... When I send songs to a friend, they don't appear in their inbox. It's the same the other way around, I'm getting nothing - despite them appearing in my facebook messages... I've re-installed several tim...

Casual Listener

Hi, this has been bugging me for a while now...   When I send songs to a friend, they don't appear in their inbox.  It's the same the other way around, I'm getting nothing - despite them ...

lilfisticuffer

Casual Listener

744 Views

3 replies

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Solved!! Clearing/releasing Spotify Account after country and bank change

Hi,I am asking for your support in the following matter since the Spotify support, though responding, does not seem to get the situation so far:My wife paid for her Spotify account via SOFORT during her time in Germany. Upon return to the USA her Ger...

Casual Listener

Hi, I am asking for your support in the following matter since the Spotify support, though responding, does not seem to get the situation so far: My wife paid for her Spotify account via SOFORT...

janf

Casual Listener

650 Views

2 replies

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problem downloading player

When I try to download the player the language turns out to be dutch when I am in sweden. What am I doing wrong?

Newbie

When I try to download the player the language turns out to be dutch when I am in sweden. What am I doing wrong?

Peter__

Community Legend

364 Views

1 replies

0 likes

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Accidentally Deleted Playlist

Hello, I accidentally Deleted my playlist, can you please help me restore it? Thank you, Erik

Casual Listener

Hello, I accidentally Deleted my playlist, can you please help me restore it?   Thank you,    Erik  

Josh

Community Legend

311 Views

1 replies

0 likes

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Bought a $30 gift card...says it has already been used

In February I bought a Spotify gift card for $30 from a Target store. Today, I scratched off the code cover and tried to redeem the card, but I received a message that the card had already been used.What are the next steps I need to take?

Newbie

In February I bought a Spotify gift card for $30 from a Target store. Today, I scratched off the code cover and tried to redeem the card, but I received a message that the card had already been used....

Peter__

Community Legend

470 Views

1 replies

0 likes

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HELP..can,t get to my account

Hi..I cannot access my account..change my password and nothing...It doesn,t allow me to log in..maybe someone is trying to get details??what can I do? thanks

Newbie

  Hi..I cannot access my account..change my password and nothing... It doesn,t allow me to log in..maybe someone is trying to get details??what can I do?   thanks

Peter__

Community Legend

288 Views

1 replies

0 likes

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I just want my music/premium account back!!!!!!!!!!

Like so many others before me, I tried to disconnect my Facebook account from my Spotify account. Immediately, it created a new account and I lost all access to my old one. I've tried to retrace my steps to no avail. Not only have I lost all of my pl...

Newbie

Like so many others before me, I tried to disconnect my Facebook account from my Spotify account.  Immediately, it created a new account and I lost all access to my old one.  I've tried to ...

user-removed

Not applicable

694 Views

2 replies

0 likes

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Spotify Premium is required for on-demand mobile streaming

Hi, Please can you help me. We keep getting this message and I have tried various solutions. I have checked payment and we have Premium on the desktop and that is all fine. I have deleted the App on the iPhone and re-installed it - all to no avail. W...

Casual Listener

Hi,   Please can you help me. We keep getting this message and I have tried various solutions. I have checked payment and we have Premium on the desktop and that is all fine. I have deleted th...

Greenscheme

Casual Listener

2988 Views

4 replies

1 likes

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  • 1 likes