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Charged £119.88 for my account this month

Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move in to my new rented house this week, i cannot do so...

Visitor

Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move ...

Schokopizza

Regular

1157 Views

6 replies

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Solved!! subscription

3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened and that I am still a premium subscribed and was chared again the full amount on the 7 th March. Bceaus...

Newbie

3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened  and that I am still a premium subscribed ...

greatskillz

Casual Listener

1104 Views

6 replies

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Solved!! Buy a subscription as a present

Hi!I want to buy Spotify premium as a present for my cousing who lives in USA. I live in Sweden. Can I buy it with my Swedish credit card in Sweden or should I want until I travel to USA and buy it from there with my Swedish credit card, or buy prese...

Casual Listener

Hi! I want to buy Spotify premium as a present for my cousing who lives in USA. I live in Sweden. Can I buy it with my Swedish credit card in Sweden or should I want until I travel to USA and buy it...

miila1

Casual Listener

803 Views

2 replies

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Account is Disabled

Today i try to login in my spotify account and its write to me that the username or password was incorrect, I try to login by facebook, but it still write thats it incorecct, I go to spotify.com and try to login in at the site and its write to me tha...

Newbie

Today i try to login in my spotify account and its write to me that the username or password was incorrect, I try to login by facebook, but it still write thats it incorecct, I go to spotify.com and ...

Peter__

Community Legend

601 Views

1 replies

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Free Premium - But got charged $12.99 straight away

Hi - I like spotify and thought I'd try the first month free and clicked on the add... said you need to enter your creditcard details and will be charged in a months time if you don't cancel.Did this - and it emailed me a receipt saying I've been cha...

Newbie

Hi - I like spotify and thought I'd try the first month free and clicked on the add... said you need to enter your creditcard details and will be charged in a months time if you don't cancel. Did th...

Peter__

Community Legend

536 Views

1 replies

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Spotify Followers

If someone follows me, can they see everything I listen to even if I have Spotify Social turned off in my settings?

Newbie

If someone follows me, can they see everything I listen to even if I have Spotify Social turned off in my settings? 

Peter__

Community Legend

1110 Views

1 replies

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Lost playlist

Hello. For 2 days I got a 404 error. I was finally able to log in today and all my playlists and starred songs, etc are gone. On my pc it shows me as "premium" (which is correct) but on my phone it has me under a "free trial". So confused, I was lovi...

Visitor

Hello. For 2 days I got a 404 error. I was finally able to log in today and all my playlists and starred songs, etc are gone. On my pc it shows me as "premium" (which is correct) but on my phone it h...

Peter__

Community Legend

332 Views

1 replies

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Log in then 5 seclater i keep getting disconnected, changed pass and still no fix

Log in then 5 seclater i keep getting disconnected, changed pass and still no fix, of course i told spotify but they dont give a **bleep** they directed me here

Regular

Log in then 5 seclater i keep getting disconnected, changed pass and still no fix, of course i told spotify but they dont give a **bleep** they directed me here

Blackmill

Regular

1034 Views

12 replies

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Actualizado Neva Version Spoty ya no sale lo que escuchan los amigos

Hol!!He actualizado a la nueva version de sopoty y ya no me sale a la derecha lo que escuchan o han escuchado mis amigos de FB.Solo lo que yo Sigo. Hay que caMBIAR alguna confi?? Gracias

Newbie

Hol!! He actualizado a la nueva version de sopoty y ya no me sale a la derecha lo que escuchan o han escuchado mis amigos de FB. Solo lo que yo Sigo.   Hay que caMBIAR alguna confi??  ...

292 Views

0 replies

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spotify customer service - or lack thereof

Created a new account just to post this. My original spotify account was disabled nearly 3 weeks ago because I failed to update my payment information (in addition, I received no e-mails from spotify regarding the payment information). During that ti...

Newbie

Created a new account just to post this. My original spotify account was disabled  nearly 3 weeks ago because I failed to update my payment information (in addition, I received no e-mails from s...

Peter__

Community Legend

530 Views

2 replies

1 likes

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Frustrating bugginess

Hi There, I'm a premium user, and while I love the idea of Spotify, I'm getting frustrated with a few bugs. Here are my issues: • When I enabled a fourth device, it took out my first device. I really, really wish I could control this myself (whch dev...

Casual Listener

Hi There,   I'm a premium user, and while I love the idea of Spotify, I'm getting frustrated with a few bugs.  Here are my issues:   • When I enabled a fourth device, it took o...

amaries92

Newbie

495 Views

2 replies

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Implications of switching from a UK to a US account

Hiya, I have relocated from the UK to the US. My UK Spotify Premium subscription still works, of course, but requires me to keep my UK credit card active. I would like to know two things: * Can I switch my account from a UK to a US one without having...

Casual Listener

Hiya,   I have relocated from the UK to the US. My UK Spotify Premium subscription still works, of course, but requires me to keep my UK credit card active. I would like to know two thing...

amberleighg

Newbie

9531 Views

5 replies

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How to purchase music

How do I purchase music? I can play it and make the playlists but need the songs for Windows Live Media Player Also what about a song that is unavailable? I am wanting the clean version (no swearing) of a song that is on there Thanks

Newbie

How do I purchase music? I can play it and make the playlists but need the songs for Windows Live Media Player Also what about a song that is unavailable? I am wanting the clean version (no swear...

kellytir

Casual Listener

1275 Views

4 replies

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lost all playlists when unlinking to facebook

When browsing through preferences, I clicked the "deactivate from Facebook" button, more to see what it woudl do, rather than a desire to disconnect.It then reopened Spotify with NONE of my playlists that I have spent years building.Everything was go...

Casual Listener

When browsing through preferences, I clicked the "deactivate from Facebook" button, more to see what it woudl do, rather than a desire to disconnect. It then reopened Spotify with NONE of my playlis...

damien_mc

Casual Listener

664 Views

4 replies

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Solved!! Deleted playlist by mistake

I deleted a playlist called Barbra's favorites. Can someone please help me?

Casual Listener

I deleted a playlist called Barbra's favorites. Can someone please help me?

Peter__

Community Legend

485 Views

1 replies

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Solved!! Premium Account

I have been paying for a Premium account for the last 18 months and all of a sudden I start receiving commercials. Today I had to download a new version of Spotify and it states I am no longer Premium even though my last payment was less than a month...

Casual Listener

I have been paying for a Premium account for the last 18 months and all of a sudden I start receiving commercials.  Today I had to download a new version of Spotify and it states I am no longer ...

AnthonyK

Casual Listener

690 Views

4 replies

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Recover playlist

HiI accidently removed some of my playlists. Can you please recover them for me?Username - azharashraf92@gmail.comThanks

Newbie

Hi I accidently removed some of my playlists. Can you please recover them for me? Username - azharashraf92@gmail.com Thanks

Peter__

Community Legend

270 Views

1 replies

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Login error and wrong subscription

Hi!I registered for the 30 day free trial Premium on the 13th of February and I haven't had any problems until yesterday when I got error 408 on my iPhone (on my MacBook it still works fine, using it right now).Also yesterday I received an e-mail say...

Visitor

Hi! I registered for the 30 day free trial Premium on the 13th of February and I haven't had any problems until yesterday when I got error 408 on my iPhone (on my MacBook it still works fine, usin...

Peter__

Community Legend

511 Views

4 replies

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Solved!! NO ANSWER through contact form!! I pay for service that I do not receive!!

Hi! I am extremely frustrated with the service Spotify provides or in my case DOES NOT provide! I have contacted spotify throught their contact form and until now heard NOTHING back! I have signed up to Spotify originaly with my facebook account and ...

Regular

Hi!   I am extremely frustrated with the service Spotify provides or in my case DOES NOT provide! I have contacted spotify throught their contact form and until now heard NOTHING back! &...

Peter__

Community Legend

1749 Views

17 replies

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Please help me!

I forgot my old user account name and my old email adress is no longer valid as it was connected to my old business email account my credit card is still being charged and i have sent to emails to spotify with no response if anyone from spotyify read...

Newbie

I forgot my old user account name and my old email adress is no longer valid as it was connected to my old business email account my credit card is still being charged and i have sent to emails to sp...

326 Views

0 replies

0 likes

  • 326 Views
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