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PLEASE HELP ME!!!!!

PLEASE HELP ME!!!!!

I don't know what to do!! I have always logged in to spotify with my facebook account, but then suddenly it became an another account, and all of my song vanished. And my account 'cathxp' I don't remember my password, and when i go in to reset password, it says 'you have used facebook, try to change your facebook password. But it is not that!!! please help me, i'm dessperate!!!

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1 Reply

Hey! Welcome to the community 🙂 

 

Since you appear to have a dedicated Spotify username, have you tried entering that on the password reset page rather than your email address?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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